Bee Network

Starting today [13 July], service changes and replacement bus services will be in place across the network until Sunday 2 August. No trams will operate on the Altrincham, Eccles and Trafford Park lines. Keep up to date with the latest travel advice on our dedicated webpage: tfgm.com/tram-improveme…

⚽️ Heading to Castlefield Bowl tomorrow to cheer on England in the World Cup semi-final against Argentina? 🏆 🚧 Don’t forget, with major tram improvement works taking place at Deansgate-Castlefield & Trafford Bar, trams will not serve Deansgate-Castlefield tram stop. 🚍 Why not consider travelling to the fan zone by one of our Bee Network buses or by rail as both operate close-by to the venue. ℹ️ Plan your journey before you travel: bit.ly/4nmU43a

That's all from us today, Tom signing out! We'll be back with you from 7am tomorrow morning 👍 Don't forget to check before you travel by visiting our travel alerts hub to see any disruption to public transport: beenetwork.com/travel-updates 📱 Enjoy the rest of your evening! 😊

@mattymwanza Hi there, sorry for the disruption whilst these essential works take place. Please log a complaint with the team by emailing hello@beenetwork.com. That way, the team will reach out with a response. Thanks

@BeeNetwork do you realise the disruption this is causing?

@wrighty124321 Hi there, sorry for the wait this evening. This is due to congestion along the route, with an average delay of 20 minutes.

@BeeNetwork also why is their 59 buses coming up to Oldham but none coming past towards Manchester your service doesn’t make sense and is a massive joke and we have to pay for this service that you provide

@van_Daalen_H Hi there, please log a complaint with the team by emailing hello@beenetwork.com and the team will look into this. Thanks

Hi @BeeNetwork, please can you tell me why I've just waited 50 mins for a Piccadilly replacement bus to turn up at MediaCity and in the meantime about 6 Eccles bus replacements have turned up?

@van_Daalen_H Hi there, we're really sorry for the wait this evening. I've relayed your experience to the team. Please be rest assured, your feedback will be taken onboard for ways we can improve the service today.

@tylerwilliamely Thanks. I'll get the team to look into this.

@BeeNetwork It was the bus before the delayed 18:53 249 service to Wythenshawe

@BeeNetwork 249 has disappeared off the app and hasn’t came to Sibson Road yet, any idea where?

@Al_Robinson Hi there, thanks for getting in touch. Unfortunately, we don't have live tracking available on the replacement buses, so we're unable to give an eta at this time. I've logged your experience with the team.

@BeeNetwork Been waiting for 50 minutes for a bus from Harbour City to Piccadilly. at least 5 services have stopped going to Eccles (on both sides of the road) but nothing towards Manchester. When can we expect a bus to arrive please?

🚌 Using the replacement bus services during the tram improvement works [13 July - 2 August]? - Familiarise yourself with the replacement bus stop locations - Allow more time for your journey 👉 Plan ahead, visit: beenetwork.com/tram-improveme…

@red___square Hi there, unfortunately, we don't have live tracking available on the replacement buses, so we're unable to give an eta at this time. With regards to the wait for a bus service, I've logged this with the team. We're really sorry for the wait tonight.

@BeeNetwork Where are the Alty busses from Piccadilly Gardens, not a single one in 50 mins

Starting today [13 July], service changes and replacement bus services will be in place across the network until Sunday 2 August. No trams will operate on the Altrincham, Eccles and Trafford Park lines. Keep up to date with the latest travel advice on our dedicated webpage: tfgm.com/tram-improveme…

@LYDIA_LO_ Hi there, we're really sorry for the disruption to your journey tonight. I've logged your experience with the team.

@BeeNetwork Waited 45 minutes for the Trafford Centre to Piccadilly bus, and two scheduled services just never showed up. Completely unacceptable.

@tylerwilliamely Hi there, sorry for the wait today. Are you still waiting for a service?

@shortielady7 Hi there, we're really sorry for the disruption to your journey today. I've logged your feedback with the team.

@BeeNetwork @andyburnham Didn't go and see my mum in the care home. Took me an hour and a half and I ended up walking home. Sort this out . Cannot cope with this for three weeks.

@BeeNetwork @andyburnham if you are going use replacement buses at least get them to stop at the tram stops. Just got the Altrincham one at sale. He missed Brooklands, timperley and navigation. He turned off on Brooklands road which is not the route. I am fuming. Ended up walking

Hi there, unfortunately, monthly tickets are only valid onboard the replacement buses at this time. However, I will relay your feedback to the team for further consideration. Additionally, I'd advise logging a complaint with the team by emailing hello@beenetwork.com. That way, the team will look into this further and reach out with a further response. Thanks

@BeeNetwork why aren’t you able to show you monthly tram pass on normal buses. The replacement buses are terrible

@Pastabake_ Hey there, we're really sorry for the disruption to your journey tonight. I've logged your feedback with the team.

@BeeNetwork Ive asked the metrolink rep here and she admitted they have no idea what's going on with Chorlton as that's now 5 buses and over an hour. We now have to get the Altrincham one and walk from Trafford. Unbelievable.

@devilsinthebox Hi there, thanks for your feedback. I've relayed this to the team for further consideration.

@BeeNetwork @BeeNetwork People waited an hour for the Eccles bus today at the St Peters replacement stop. Can we just push up the chain that metrolink monthly tickets can be used on other services? Would reduce issues massively.

@Pastabake_ Hey there, sorry to hear this. I've reached out to the team for more info, but due to there being no tracking available onboard the replacement buses, we're unable to give you an eta at this time.

@BeeNetwork Another bus for Eccles! That's three in a row. Please can you help us?!?!

@TsarHypnos Thanks for the details. I'll get this logged.

@BeeNetwork Any chance that a replacement bus will ever come to the Exchange Quay stop, or am I just stranded here forever?

@TsarHypnos Hi there, thanks for getting in touch. Unfortunately, we don't have live tracking available on the replacement buses, so we're unable to give an eta at this time. Can I check how long you've been waiting, and where you're travelling towards? I'll get this logged with the team.

@ezzzy_th Thanks for the details. I'll relay your experience to the team.

@BeeNetwork I was waiting near the Village tram stop, travelling towards Piccadilly.