Humana Help

@rrjasper11 humana.com/medicare-socia… Hello. Thank you for reaching out to us! Please click the link above, and a member of our team will get in touch with you within 1–2 business days. If you need immediate assistance, please call the number on the back of your member ID card. Thanks. -TH

@humanahelp I was further told that there was no possibility for escalation beyond this point, as I had already reached the highest level of support available. Given the circumstances and the lack of timely communication, I am now considering switching from Humana.

@alpage75 humana.com/medicare-socia… Hello. Thank you for reaching out to us! Please click the link above, and a member of our team will get in touch with you within 1–2 business days. If you need immediate assistance, please call the number on the back of your member ID card. Thanks. -TH

@HumanaHelp I am trying to change my phone number to get a code to log in,my other phone in gone!

@Mindy8311 Once registered you may be asked to provide a verification code which will be sent via email/text message. Thank you. -HG

@HumanaHelp I have been with Humana but not anymore! I’m leaving at open enrollment. My legs are so weak. Treatments delayed or maybe not at all. They now hide behind Cohere Who makes decisions about our care saving Humana thousands.

We are here to help remove any potential barriers and ensure that health care is easily available, accessible and affordable for our members seeking treatment related to COVID-19. humana.com/coronavirus/co…

@Mindy8311 Important Note: In order to view secure email replies, you must register an account when prompted. The username will be your email address, and you can select a password in order to view/open the email reply.

@Mindy8311 If you need immediate assistance and/or unable to provide the details requested, please call the number on the back of your member ID card.

@Mindy8311 humana.com/medicare-socia… Hi Mindy. Thank you for reaching out to us! Please click the link above, and a member of our team will get in touch with you within 1–2 business days.

@foquai humana.com/medicare-socia… Hi. Please click the link above, and a member of our team will contact you within 1-2 business days. If you need immediate assistance and/or unable to provide the details requested, please call the number on the back of your member ID card. - TC

@HumanaHelp there should be a ticket already, generated yesterday. as of today still can not log in. Account profile is locked. I really need to get this resolved to set up the payment for CenterWell and get my scripts filled.

@Thebubbaaffect I understand. Our Resolution Team can help you with this. You can use the link above to send us your info, or you can call the n umber on the back of your member ID for immediate assistance. -BH

@Humana No im good i have the app. But its not allowing chat it keeps kicking out I can use the app to see my coverage but can no longer use chst function. Andni trying to figure out what my dr needs to write the script because it got denied because it was written for more than allowed

@Humana Hello I was in a chat last Thursday then the app.kicked me out and I haven't been able to get back in I Uninstalled and reinstalled and still wont let me do anything. I had a problem a prescription thats supposed to be covered but I ended up having to pay

@muzybarr humana.com/medicare-socia… Hello. Thank you for reaching out to us! Please click the link above, and a member of our team will get in touch with you within 1–2 business days. If you need immediate assistance, please call the number on the back of your member ID card. Thanks. -TH

@HumanaHelp how do I see how much money I have spent on CenterWell for 2025?

@win150 humana.com/medicare-socia… Hello. Thank you for reaching out to us! Please click the link above, and a member of our team will get in touch with you within 1–2 business days. If you need immediate assistance, please call the number on the back of your member ID card. Thanks!

@HumanaHelp “I want to opt out of all health assessment and care‑management phone calls.”

@Kenneth1958190 The email will contain a link for you to click. The username will be your email address, and then you will create a password. Once registered you may be asked to provide a verification code which will be sent via email/text message. -BH

@Kenneth1958190 You'll receive an email to your personal email address in 1-2 business days. If you need immediate assistance, please call the number on the back of your member ID card. -BH

@Kenneth1958190 Hi Kenneth. We ask that you delete your previous messages that include your email, phone number, and zip code. This is to ensure your privacy and to help keep your information secure. I have sent this over to our Resolution Team and they will reach out soon. -BH

@Kenneth1958190 you can select a password in order to view/open the email reply. Once registered you may be asked to provide a verification code which will be sent via email/text message. (4 of 4) Thanks, Mari W. your Healthcare Social Media Advocate

@HumanaHelp Kenneth gianlorenzo kgianlorenzo1959@gmail.com 03583 did I have a deductible last year? I was only paying 4.80 for my insulin last year..Now im paying 15.69 for insulin this year.. and once I meet my deductible will the price go down? Thank you....benita

@Kenneth1958190 immediate assistance and/or unable to provide the details below please call the number on the back of your member ID card. Important Note: In order to view secure email replies, you must register an account when prompted. The username will be your email address and (3 of 4)

@Kenneth1958190 Please click the link below, and a member of our team will get in touch with you within 1-2 business days. Also please be advised that we may need consent or Power of attorney on file in order to speak with you about the issue humana.com/medicare-socia… If you need (2 of 4)

@Kenneth1958190 Hello Bentia. Thank you for your husband’s information. To protect the privacy of our member’s information, we ask that you please delete your prior message as it contains personal information sent to our public Twitter page. We have deleted this information on our end. (1 of 4)

@Kenneth1958190 Hello Kenneth, We would be happy to review this issue on your behalf. To proceed please send us a private message and include the following member information for account authentication, Name, Zip, Phone, and Email. Thanks, (TM) your Healthcare Social Media Advocate. twitter.com/messages/compo…

@HansTabi Note: To view secure email replies, register for an account, when prompted using your email as username and set a password. You may need to enter a verification code sent by email or text. (3/3) Thanks! Mimi S, your Healthcare Social Media Advocate

@HumanaHelp I. Need help logging into my account. I cannot get the code cause I no longer have the phone number its trying ro send it to

@HansTabi If you need immediate assistance and/or unable to provide the details below please call the number on the back of your member ID card. -MS (2/3)