Notability

@linesaskew We appreciate the opportunity to help! ​ Someone from the Notability Support Team will follow-up with you as soon as possible! Expect a response within a few business days.

@NotabilityApp hundreds of my notes no longer show up. They weren’t deleted (I also checked the recently deleted folder), they just aren’t there. Please advise.

@linesaskew Hi there, Thanks for reaching out to Notability Support! I will be more than happy to assist you today. Here are the comprehensive troubleshooting steps for recovering your missing notes: **Initial Setup Steps:** 1. Update to the latest iOS/macOS version and manually updat...

@linesaskew Hi there, Thanks for reaching out to Notability Support! I will be more than happy to assist you today. This type of data loss issue is often related to iCloud syncing problems or storage limitations on your device or iCloud account. Here are the key troubleshooting steps t...

Notability isn’t just for school or work—it’s for life. In this personal note, Notability’s Founder and CEO, Fred Mitchell, shares how he uses Notability every single day for ideas, plans, meetings, and memories. Read more: blog.notability.com/post/notabilit… #Notability #NoteTaking #ProductivityTips

We’re excited to share that Notability has achieved SOC 2 Type II compliance. This milestone demonstrates Notability’s ongoing commitment to protecting customer data and meeting the requirements of enterprises seeking secure, modern tools for note-taking and productivity. Read more: prnewswire.com/news-releases/…

Notability has been featured in the @Apple App Store in a list of The Best Note-Taking Apps! 💫 apps.apple.com/us/story/id169…

@Kaustubh_28_ Great to hear! Please let us know if you have any other questions or concerns 💙

@NotabilityApp so idk if something is wrong in my settings or anything else but notability can you please fix the highlighter and inverted colour. When the template is dark it’s showing original colour but when it’s white it’s showing inverted colours

@Kaustubh_28_ Hey there, what iOS and Notability version are you using?

@ahsspossible Hey there, can you please DM us your email address asap so we can help?

@JuanpapiGarduno Hey there, how can we help?

@NotabilityApp hello need help asap

@RK49972 We DM'd you back 💙

@NotabilityApp i need a small help from notability team Please support I have dm ed you

Big news: Notability is now in your browser. With Notability Web, you can type notes, import files, generate transcripts, and turn your notes into quizzes, flashcards, and summaries using AI. Plus, more features (like live collaboration!) are on the way. blog.notability.com/post/notabilit… #Notability #TechUpdate #Productivity #NoteTaking

@TweetsbyMo4U Our support agent is still troubleshooting this with your niece. We sincerely apologize for the delay, our team is assisting a high volume of users right now. I’ve escalated the ticket to our Support Supervisor, and they’ll be reaching out shortly. Thanks for your patience 💙

@NotabilityApp She replied 2 days ago. Still ZERO help in recovering her thesis for college. She trusted your app, downloaded it and it allowed her to work on it for some time.Then after work done asked for her to log in. She followed instructions and after creating the login her work was gone.

@NotabilityApp following up from a post. Ask that they reach out to a college student who relied in them and lost all of her notes for her thesis. After a couple of attempts they did reach out with a generic instruction. She followed it It didn't work she's received no follow up

@1iillli_ Hey there, thank you for reaching out and reporting. Can you please contact our support team through the app? They'll be able to look at your device diagnostics and help solve the issue you're experiencing.  support.gingerlabs.com/hc/en-us/artic…

@NotabilityApp I tried opening my note on Notability app several times but it doesn’t open on my device what's the solution? These notes are extremely important

The 5 best note-taking apps in 2026 are here. Compare various note-taking applications, the pros, cons, and who they’re best for. ✍🏼 Read more: blog.notability.com/post/the-5-bes… #notability #notetaking #studytwt #productivity

Thank you to everyone in our community who shared their excitement about our announcement about coming to Android! 🌟 Read our official announcement to learn about the features we'll be rolling out and a sneak peak at the interface for Notability on Android. prnewswire.com/news-releases/…

@TweetsbyMo4U Hey there, we apologize for the back and forth. We just escalated your ticket, a member of our support team will be getting back to you momentarily. Thank you for your patience.

@TweetsbyMo4U Hey Mo, it looks like our team did respond to the student, but we never received a reply, so the ticket was closed. We’ve now escalated this ticket to our engineering and support teams, and they’ll be reaching out via email shortly. Thank you so much for your patience.

@NotabilityApp DM sent ZERO response to the college students email. No customer support.

@NotabilityApp Beware if you use this app withiut setting up a login you can loose ALL YOUR DATA. There is NO RESPONSE FROM CUSTOMER SUPPORT. They don't respond to emails. College student lost entire thesis data.

@hbullington00 Hey there, can you please DM us your email address?

Hey @NotabilityApp , I got on to study for boards today (that’s in 20 days) & all my notes are gone & the robot from support is zero help. Would appreciate a more prompt response🫩