Notability

@aldanaisaac Glad to hear! Please feel free to reach back out with any questions or concerns 💙

@NotabilityApp pls how to remove the pointer?, I'm writting but before put the pencil pro into the screen, appears this, it's complicated to me for hang writing

@AbdelrahmanSDMD @XodoPDF Thank you for the thoughtful feedback, Abdelrahman. We'll make sure our product and engineering teams hear it. Please feel free to reach back out again with any questions or concerns 💙

حصلت معايا في تطبيق @NotabilityApp الملف مساحته كبرت جدا من كثر الإضافات والرسم وبطل معدش بيفتح، طبعا ده بعد ما كنت بدرس عليه لمدة سنة وكل شي راح. كانت صدمة العمر. دلوقتي بستخدم @XodoPDF رائع جداً جداً جداً جداً

@SuryaNa99297305 Hey Surya, can you please reach out to our support team by going to Notability settings > Help > Contact support? They'll be able to assist further.

@NotabilityApp you people for the sake of money won’t step back from ruining someone’s years of hardwork like your app al of sudden erased my all files that I have been storing for last 2-3 years after I updated your app!! I am paying regularly but still why?!

@aldanaisaac Hi Isaac! Thank you for reaching out. It sounds like you have hover enabled, hover shows a preview of the area the pencil will select. Hover can be disabled in Device Settings > Apple Pencil.

@RiyaJi85315277 Hey Riya! Apologies for the back and forth! To contact support, please go to Notability settings > Help > Contact support.

@NotabilityApp How to do so? Unable to connect

@NotabilityApp showing 499 offer, but charging 1499 only when I click on it for my yearly renewal!! Why? Kindly contact! #notability

@AbdelrahmanSDMD @XodoPDF Hi There! I'm sorry to hear about the trouble but thank you for reaching out. Can you contact our support team? They can help investigate and troubleshoot this issue for you. Once you've reached out, please send me your email address, and I’ll help you get a response. Thank you!

@CCivil_1255 Hey Garate, can you please DM us your email address?

@NotabilityApp I've been waiting for 12 days for a response on a critical data loss case (Ticket [D7XGVZ-0PV1R]). My academic notes disappeared and sync is broken. No response from support or feedback emails. Please assist immediately.

Happy #TeacherAppreciationDay to every educator shaping lives one lesson at a time. 🍎 From building handouts to grading on-the-go, here's how Notability has your back in the classroom and after the bell rings. blog.notability.com/post/the-class…

@christensone Great to hear! Please let ua know if you need anything else :)

@NotabilityApp i can sync or sign in. Is something wrong on your side?

@Wxese Hey there, we're so sorry for the trouble. Can you please reach out to our support team asap? Go to Notability settings > Help > Contact support.

Thanks @NotabilityApp for deleting all of my notes on an backup failure half a week before finals

@christensone Hey Eric, thank you for your patience! There was an incident yesterday that impacted users logging in, Learn features and the app loading. This issue has since been resolved. You can check the status of the app here: status.notability.com

@TLivi13 Hey Tyler, thank you for your patience! There was an incident yesterday that impacted the app loading, Learn features and logging in. This issue has been resolved. You can check the status of the app here: status.notability.com

@NotabilityApp fix your app please

@curs3dvampire Hey there, we're so sorry for the trouble. This was an issue that was resolved yesterday. You can check the status of the app here: status.notability.com

@NotabilityApp fix the website it’s not loading and I need to see my notes

@darrello Hey Darrell, thank you for reporting this to us. This sounds like it could be related to low storage on your device or in iCloud. Did you notes load?

Well, seeing @NotabilityApp with about 3,400 less notes than I expect isn't so fun... Kind of mortifying - thankful for backups...

@kimlipgrabsback We hear you! Thank you for sharing, we'll share your thoughts with the engineering and product teams!

@NotabilityApp Spare keyboard shortcuts for subscripts & superscripts on iPad please….

@101_Newspaper Hey there, thank you for reporting! We released a new version of the app yesterday that may help with app performance. Can you please update to 16.2 to see if it helps? Let us know 💙

@NotabilityApp FIX YOUR BUGs in the latest updates (VERSION 16.1.2 and 16.1.3 as well) They are making the app unusable! YOUR APP FREEZES & THEN CRASHES! NEEDS restart it every 5 minutes ! Device : up to date. 35GB free storage available. Have an exam, can't study cuz of it!

@JoytotheSwift13 Hi Joy! We hear you - thank you for your feedback. We will make sure to let our product and engineering teams know your thoughts. Where are you pasting text from? A web browser, other apps, documents?

@NotabilityApp why don’t you let us set a default font size? I’m sick of having to readjust every single time I paste something,it’s really time consuming

@kimlipgrabsback Hi! This is a great idea, we think other users would benefit from this as well. What do you use Notability for? We'll share your use case with the team :)

@BradenP53833462 Hey Braden! We're sorry for the trouble with the tape feature. This issue was fixed in 16.1.2. Please update when you get a chance 💙

@NotabilityApp okay the tape feature is now not revealing or hiding when tapping on it for me after updating the app and all of my friends are having the same issue, when we tap it it only selects it, so you need to fix this quick please, we all have an exam soon😢