PokerStars Support

Hi Josh, thanks for reaching out. Before we can help you with your query, we need to find your account. Please send us via DM the following details: - Your Stars ID (username) - Your registered email address - Your postal address registered to your account - Your date of birth Thanks in advance for the cooperation. Regards ^AP

@PokerStars Can you help with this error?

@BloodTaJLeR Hi Andrei, thank you for your message. We have sent you a DM, please check your inbox. Thank you. ^DA

@StarsSupport Good afternoon. I left my location for vacation and am currently in Vietnam. My question is, can I play from here while I'm in Vietnam? My nickname is andrey.n21

@KyleJollymore89 Hello Jolly, we are sorry you are having issues. Since you do not follow us we are not able to send you a DM. Please follow us and send us a message and we will help you. We look forward to it.^AP

@KrazyKelson Hello there, thanks for reaching out, and sorry to know about that! We've sent you a DM with more information, please check your inbox. Thank you ^AT

@PokerStars @StarsSupport I have had a technical issue with two casino roulette games for 4 months and you guys can’t fix it. It’s the only two games I can’t play on the whole site. Why can’t your IT department fix this? I have done everything you asked me to do.

Hello, thank you for your message. We're sorry to hear that you've encountered a problem with the rebuy feature during your gameplay in cash games. For assistance, we invite you to visit our official website, where you can choose between Chat Support and Email Support to get in touch with our dedicated Italian support team. Visit our website to contact support using this link: www-pokerstars.sisal.it/contatti Thank you for your understanding in advance. Have a nice day ahead! ^MA

@StarsSupport Pokerstars.it has problem in cash game auto rebuy

⚠️There is a planned server restart on Wednesday, March 18th⚠️ The downtime will start at 04:00 CET and last for at least six hours, during which time all games on PokerStars will be unavailable.

@Mrsronstaxi Thank you for your feedback, Richard. We are glad to hear that your issue has been resolved. If you need any further assistance, please feel free to send us a direct message at any time. Wishing you a great day! ^LD

@StarsSupport Thank you but I was able to log in 👍

@AlexSnadel Hi! We are undergoing a scheduled server restart today. Thank you for your patience.

@PokerStars @spraggy Why is the site down

✌️ The sweet taste of #SCOOP (Side Event) victory for @spraggy 👇

@BierNudlRudl @CadenceClrWtr @pokerbossie1 Hi there. The server restart has been completed and the site has been back online for some time now. We kindly ask everyone to keep a respectful and fair-play attitude when interacting with others. Wishing you the best of luck at the tables! ^SL

@CadenceClrWtr @pokerbossie1 @StarsSupport i WOOD say so

@Eliza_B0192 Hi there. Thanks for reaching out. The server restart has been completed and you can now play. Enjoy and good luck! ^SL

@pokerbossie1 @StarsSupport Genuinely wanna play this pmo

@pokerbossie1 Hello. Thanks for reaching out. We’re happy to confirm that the server restart has been completed and you can now continue playing. Enjoy! ^SL

@StarsSupport @BossMaduren50 7:30? its 10:30 common pokerstars

@track7onTLB Hello there, thanks for reaching out. We have sent you an additional DM regarding the recently reported. Please make sure to have a look. Best. ^SL

@PokerStars Can you respond please.

@joemorr17924851 Hello. Thanks for reaching out. The server restart has been completed and you can now continue playing. Good luck! ^SL

@NickiePers14333 @StarsSupport I think it’s should have been 9am not sure what’s going on

@swordfish90451 Hello. Thanks for reaching out. We’re happy to confirm that the server restart has been completed and you can now continue playing. Enjoy! ^SL

@Mrsronstaxi @StarsSupport @PokerStars The site is undergoing maintenence.

@NickiePers14333 Hello. Thanks for reaching out. We’re happy to confirm that the server restart has been completed and you can now continue playing. Enjoy! ^SL

@StarsSupport Any idea how much longer?

@Mrsronstaxi Hello there, thanks for reaching out. We have sent you an additional DM regarding the recently reported. Please make sure to have a look. Best, ^SL

@StarsSupport @PokerStars My account has been frozen and it's impossible to contact live support. Please help

@zahran_eya99730 Hello. Thanks for your mention. The server restart has been completed and you can now continue playing. Have a nice day! ^SL

@IanysPola @StarsSupport it hasnt even started bro

@IanysPola Hello there. Thanks for reaching out. We’re happy to confirm that the server restart has been completed and you can now continue playing. Enjoy! ^SL

@StarsSupport Bro how much longer ?

@Tk08nl Hello there, thanks for reaching out. We have sent you an additional DM regarding the recently reported. Please make sure to have a look. Best, ^SL

@StarsSupport Yeah its says my account has been frozen is this why?

@Yuh2i Hi there! Thanks for reaching out. We’re happy to confirm that the server restart has been completed and you can now continue playing. Enjoy! ^SL

@HuiduIndia Hello. Thanks for your feedback! The server restart notification was sent out previously, and we can confirm that the restart is expected to be completed shortly. We appreciate your patience! Have a nice day ahead! Best, ^AR

@StarsSupport Good to know in advance