Crystal Palace Customer Support

Please note, this account is still in trial phase. It is not a 24/7 service so it may still be faster to contact the relevant departments: 🛍 shop@cpfc.co.uk 🦅 memberships@cpfc.co.uk 🎟 boxoffice@cpfc.co.uk 📺 palacetvsupport@streamamg.com 🤝 customer.service@cpfc.co.uk #CPFC

If possible, please download your NHS Covid Pass to your phone’s wallet. This will ensure you can load it up even in the event of network issues. #CPFC | #CRYSOU

If your tickets for Manchester United (A) have yet to arrive, please email the box office with 'Man United Away Ticket' in the subject bar and your Client ref. We will then add you to the duplicates list and can send instructions on where to collect on the day. #CPFC

This is our future. Introducing our brand new Academy! ❤️💙 #CPFC

@MickDavis5 @CPFCAcademy @CPFC Sorry about that, try this link - palacetvpayments.streamamg.com/account/regist…

@CPFCAcademy @CPFC Hey guys , really wanna watch the game , but Palace TV appears to be in test mode and in “ Latin “ 😮😮 won’t let me subscribe as I’m not using “test card” 😢

🚨 TEAM NEWS! 🚨 Paddy McCarthy names a strong side to take on AFC Wimbledon - including leading goal scorer Jesurun Rak-Sakyi! Find out more and watch LIVE on PalaceTV+ 👉 bit.ly/3bc2JSc #CPFC | #PapaJohnsTrophy

⚠️ iOS 15 user and you can't find your ticket in your Apple Wallet? ⚠️ Scroll to the bottom and click on hidden passes. In their please find your pass, press it and select unhide. Alternatively go to settings > wallet & Apple Pay > turn off Hide Expired passes. #CPFC | #CRYNEW

@gregblaquiere Please can you DM your client ref number? Thanks.

@SupportCPFC Are you not sending out replacement tickets by email for this game? I've sent numerous emails requesting a plastic card but no reply.

The Box Office is open from 9am on Saturday to help supporters who have concerns or outstanding ticket issues, with ticket reprint stations open from 12pm. Turnstiles open at 1pm. #CPFC | #CRYNEW

@ZM3030 @CPFC Sorry to hear this. Can you please DM your client ref?

@CPFC What about the welcome pack? Why you do not reply to emails?

Be part of the famous Selhurst atmosphere ✊ Choose your Membership today 👉 bit.ly/3j1WJzA #CPFC

@Kriss_dean @CPFC Sorry to hear this. Can you please DM your client ref?

@CPFC I choose mine 3 months ago.. not had a thing.. no answered one email (sent 5)

We are aware of the issue regarding missing loyalty points. We thank you for your patience whilst we investigate the problem. #CPFC

Our Box Office opens at 9am Sunday, with additional reprint stations open from midday for those needing help with tickets. Turnstiles open at midday for 2pm KO. We encourage you to arrive as early as possible. #CRYLEI cpfc.co.uk/news/season-ti…

@will_pickering @CPFC Hi Will, login with the account that has the membership on and access the digital programme via this page: cpfc.co.uk/benefits/match…

My son has a junior gold membership but we’ve not been getting the programmes by email like we have previously. Do I need to contact the @cpfc box office? @SupportCPFC #cpfc thanks

@OnYaHeadCoops Hi Joe, 9am. Additional reprint stations open from midday.

🚨 Alerting iPhone users using Mobile Season Tickets 🚨 If you have recently updated to iOS 15, you will need to 'refresh' your ticket, shown in the video. Simpy load the ticket, click the 'three little dots' in the top corner, & pull down to refresh. All done! #CPFC | #CRYBHA

Alerting 𝗶𝗣𝗵𝗼𝗻𝗲 users using 𝗠𝗼𝗯𝗶𝗹𝗲 𝗦𝗲𝗮𝘀𝗼𝗻 𝗧𝗶𝗰𝗸𝗲𝘁𝘀 If you have recently updated to iOS 15, you will need to 'refresh' your ticket, shown in the video. Simpy load the ticket, click the 'three little dots' in the top corner, & pull down to refresh. All done

If you are a Season Ticket holder and have not received your e-ticket for tonight's match, or need our help with your ticket, please visit one of the reprint stations circled below from 6pm tonight and we will arrange a ticket for you. #CPFC | #CRYBHA

All e-tickets for Brighton (H) have now been sent out to Season Ticket Holders 🎟 If you have yet to receive them, please email boxoffice@cpfc.co.uk with the subject ‘REPRINT’. #CPFC

@Georgee_peters Please can you DM your client ref? Thanks

@SupportCPFC Not showing up in my fan wallet so no option to download

A Season Ticket only needs to be downloaded once and you’re set for the season 👍 #CPFC

@Nick_Owens9 Please can you DM your client ref? Thanks

@SE25ADS @CPFC Please can you DM your client ref number? Thanks,