Heads up: USCIS updated the wording of several case statuses today — without prior notice. As a result, Case Tracker correctly identified these changes and sent out status change notifications. There’s no issue on our end — everything is working as expected.
#casetracker#uscis
@Rajendhark Please contact us in the app for assistance. Go to More tab, select Help. Select first link. Scroll down the page and complete the form and submit. We will be happy to investigate. Thank you
@USCISCaseTrack case tracker is not working properly.checking online works, but when I refresh the page, it doesn’t update; the case still shows the old status.
@dafinebasso Please contact us in the app for assistance. Go to More tab, select Help. Select first link. Scroll down the page and complete the form and submit. We will be happy to investigate. Thank you.
@ronald__e Pease update the app to v10.0.6, you should see it in the App Store shortly (it can take a few hours to appear, keep trying)
apps.apple.com/us/app/case-tr…
@USCIS your Case Status website isn't working right now: egov.uscis.gov (page loads, but when you enter a receipt number it just spins and then 504 Gateway Timeout)