Damian Kyle Dirker
734 posts


@Vodacom please can you explain how I was sold insurance when I upgraded in December 2025 for my OPPO A6 pro.
Now I'm told I'm under insured. Lots of different responses when I questioned this. Now I'm told oh you must back pay more insurance before Vodacom will help anymore???
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@Vodacom So just like the shops and your call centers you just keep answering in circles... the mistake was originally made by vodacom not vodacom insurance
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@Vodacom That the insurance was done for my old phone not my new one.... so a whole bunch of excuses as to why I was under insured. Why as a customer am I expected to pay for this and yo pay for excess on my claim
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@Vodacom I have and I'm not getting anywhere... they want me to pay a back payment for been under insured but this is not cause of something I did but rather a vodacom error...
I've been told that oh my phone wasn't loaded on the insurance, that the wrong insurance option was selected...
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
The Roodepoort Service Delivery Centre (SDC) currently has 415 open calls.
Follow the City Power Roodepoort SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NT


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@CityPowerJhb Please advise where the power is out from Willowbrook all the way to Helderkuin



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#CityPowerUpdates #RoodepoortSDC
Witpoortjie Estate and surrounding areas:
The team is currently on site locating the fault and conducting tests. Once testing is completed, repair work will commence.
We apologise for the inconvenience caused and thank customers for their patience.
For isolated or individual electricity-related queries, customers are advised to log calls via citypower.mobi.
Customers can also stay informed by joining the City Power Roodepoort SDC Updates WhatsApp channel for real-time updates:
whatsapp.com/channel/0029Va…^LT

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@CityPowerJhb Power out Willowbrook and surrounds I work from home you putting my job at risk


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@dkdirker Hi, Damian Kyle Dirker. 👋 We do apologize for the bad connection. Kindly provide us with your full physical address so that we may action further. Thanks, rain 💧
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@rainSouthAfrica can you explain why your network sucks in Willowbrook how do you expect your customers to work like this
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
Please note that the inclement weather conditions could affect our response time to outages. As a result, repairs and restorations may be delayed.
Wilropark and surrounding areas: We are aware of a power interruption affecting Wilropark and nearby areas.
Operators have been notified and will be dispatched to investigate the cause of the outage.
Further details will be communicated as soon as more information becomes available.
We apologise for the inconvenience caused.
For ongoing updates, follow the Roodepoort SDC Outage Updates WhatsApp channel:
whatsapp.com/channel/0029Va…
You can also follow us on social media: @CityPowerJhb
For isolated individual faults or other electricity-related queries, customers are advised to log calls via citypower.mobi or contact our Call Centre on 011 490 7484 or 0800 202 925. ^ZD

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@CityPowerJhb A lil rain and our systems crash well done...
Please say when we can expect the power back cause what type of provider are you if you can't provide the service



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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
Please note that the inclement weather conditions could affect our response time to outages. As a result, repairs and restorations may be delayed.
Florida Substation, Nursery Substation: We are receiving a high volume of calls about an unplanned loss of power supply affecting the areas feeding from the listed substations.
A team will be dispatched to investigate, thereafter an update on the findings and the way forward will be shared.
We apologise for the inconvenience caused and thank you for your patience.
For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^ZD

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@CityPowerJhb Power I out in Willbrook, Wilgheuwel and Kloofendal please provide an ETA for restoration

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Power just went off in Van der Kloof Rd, Willowbrook. @CityPowerJhb
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#CityPowerUpdates #CityPowerOutages #RoodepoortSDC
Argyll Switching Station (Roodepoort North, Georginia, Horison and surrounding areas): The cable between the Cameron mini substation and the Sixth Avenue mini substation has been restored.
Repairs on the other side of the ring where three affected mini substations are located continues. Once completed, operators will do the final checks and restore supply fully if all is clear.
We apologise for the delay in resolving this outage.
Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925.^GR

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@VirginActiveRED So not only did you give false promises to me when I signed up in December 2025 but now you didn't keep your word and give my fiancé the 50% for refering me to you guys....
I am so disgusted buy you lack of keeping the promises you make to get someone to sign up
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@VirginActiveRED @virginactiveIT I ask again why was I promised a R250 Kauai voucher when I signed up in December 2025 and now I keep getting different answers about my voucher.
So is it normal for your team to make false promises to get you to join?
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@rainSouthAfrica why is the signal so bad in Willbrook Ruimsig
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