subhash r ghosh

@British_Airways Thank you

@submita I can only apologise for the mis-information and assure you it has been fed-back internally. PhilGW

@British_Airways have you made an overnight and surprise change to the privileges / benefits in the Bronze Tier?

@British_Airways And?

@submita I can see the previous conversation in private, and what you were advised by us. PhilGW

@British_Airways So this happened on 12/18 at Dubai and subsequently your elite colleague sent me a DM

@submita I'm sorry you were given that information. Bronze members are entitled to priority check-in at the business class check-in desks. However, this is not available at London City airport. At JFK there's a separate queue to use. PhilGW

@British_Airways Screenshot from BA.com

@submita I can only see the one image. Please feel free to drop us a DM with both and let us know what's incorrect. PhilGW twitter.com/messages/compo…

@British_Airways DM from your team

@British_Airways Did you check both the screenshots?

@submita Hi there. What's incorrect about that information? PhilGW

@British_Airways Inboxed you just now.

@submita Hi Subhash, there have been no changes to the Bronze benefits. Natalie M

@British_Airways these are 4 handles going around posing as BA customer care. What have you been doing ?

@resolution6365 I had sent a DM

@harrow_council Traffic signal on this pedestrian-crossing on Harrow View is NOT working for the past few days. Pls ensure that it is repaired at the earliest. People drive their vehicles on this road at the speed of a Ferrari.

@kofitom321 @British_Airways Where is the multicity option?

@British_Airways kindly enlighten me on why do you have 02 different UI and absence of the "multi city search" feature?

@BA_CS__Online Thanks.. but just help me understand how do I access the feature on the desktop version of your website

@British_Airways On the contrary, the mobile browser version has the feature and the desktop version doesn't

@submita Are you using the mobile version of our website? The desktop version of our website I've accessed using Google Chrome does offer a link for a Multi City trip. PhilGW

@British_Airways @British_Airways : Kindly enlighten me on how to use this link on your website.. or if you have a similar feature embedded on ba.com #hilarious #missingthedetail

@submita I'm sorry ablut that, Subhash. I've passed this feedback on, you should be able to book a multi-city flight here: britishairways.com/travel/book/pu… Anthony

@British_Airways While you have updated ba.com but you have very conveniently forgotten to add the "Multi-City" option on your drop-down menu. Poor foresight or zero quality control? #hilarious #disgusting

@ChangiAirport Will do. But when I had called your customer service they confirmed that somebody from your team is on the way to meet me at D41. I waited but none ever turned up.

@submita Hi Subhash, really sorry this happened to you. We understand how upsetting it can be when a vending machine doesn’t dispense all the items you paid for. Please write in to sgvendex@gmail.com to request a refund. Once again, we sincerely apologise for this experience. - Jes

@ChangiAirport at T1, 4 txns at this kiosk near D41, got debited 4 times and ONLY 02 goods delivered. Strangely the kiosk doesn’t have any number/website for complains. Extremely disgusting and unethical. Don’t know whom/how to escalate the issue. Please help with refund ASAP

@HDFCBank_Cares @HDFC_Bank @CarebyHDFC_HL How do you expect an NRI to validate his India SIM card for enrolling your new banking app? By sending an SMS while on roaming and paying a high fee? #thinkbeforeyoulaunch #ridiculous