@SmilesUAE
Delivery agent collected order, claimed stuck in waterlogged area, then in the app msg recieved delivered but I didn't get order or refund. Customer care isn't responding, keeps exiting chat after connecting. Very bad service need my money back.
Good afternoon, Mohammed. We sincerely apologize for the delay in responding to you. Due to the current weather conditions, we are experiencing an unusually high volume of inquiries, and our team is working hard to get back to everyone. Please provide us with your number and we will do the needful.