@Target ordered a digital code 36 hours ago. Never came. Customer service cannot cancel as it's still preparing. Reviews for item are same issue. This is how you lose customers.

@machinehead76 We are so sorry about this! We would love to help. Please send us a message with the order details so we can look into this.

@Target You cannot receive messages. So this portal is just as useless as calling guest service. Proves my point.

@machinehead76 tgt.biz/Twitter_DM try using this link!

@Target Contacted via DM. Confirmed my identity. Next question from a different rep was to confirm my identity. Every step of this process has proven you are not a serious company.

@Target Still waiting for help