Incredible

Stand a chance to win 1 of 10 tickets to Comic Con Africa 2025! Comment below with your ultimate gaming fantasy and include #incrediblegaming #comicconafrica to enter. Play. Compete. Win. Be Incredible. Ends 24 Aug 2025. Ts & Cs apply.

@mthembuiris That’s the last thing we want you to feel. It sounds like we’ve made it way too hard for you to get the support you deserve, and for that, we’re truly sorry. We want to handle this personally so you don't have to keep shouting into the void. Please DM us.

Happened to me so many times , I just abstained 😭😭🙏

@makhandeni31 we’re sorry to hear you're having trouble getting your messages through. We haven't manually removed your posts, but sometimes platform filters can be a bit over-eager. We definitely want to hear your feedback and make this right. Please DM us

@IncConnection why are my messages dissapering after I post to complain

@makhandeni31 Hi @makhandeni31 , Please DM us so we can assist you.

@MartinTheWhinja @MartinTheWhinja, We sincerely apologize for the delay you have experienced regarding your delivery. Kindly inbox us so we can provide assistance.

@IncConnection I regret buying from Incredible Connection so much right now... Their deliveries are the slowest I've ever experienced and the support is completely unhelpful. #shitty #service #delivery #support #horrible #incrediblecurroption

@MartinTheWhinja We sincerely apologize for your unpleasant experience and would like to rectify it. Please contact us via inbox for us to follow up with your matter and assist further.

@ZakaAseFlopo Hi @ZakaAseFlopo , We sincerely apologise for the inconvenience caused. Please DM us so we can work on resolving the issue.

@IncConnection Good evening, kindly note that I've received the laptop however today it doesn't display anything but the power is on😭😭😭😭

@ZakaAseFlopo @ZakaAseFlopo, That is not what we would like to hear. Please DM us your repair ticket number so we can look into it for you.

@IncConnection I've bought a laptop in May 2026 and it's still under warranty, I sent the laptop for repairs on 7th January 2026 but when I call they're giving me stories and I need my laptop, if they are unable to fix the laptop they must just replace it because it's still new.

@makhandeni31 You're welcome

@IncConnection Thanks , it's done .

@IncConnection , I just bought a product online and I realize I bought a wrong item. Items purchased are two though and need only one returned. I am to pick the items today in-store . How do I start the return process?

@KingMntungwa @KingMntungwa Thank you for bringing this Instagram complaint to our attention. Please be advised that customer has been assisted.

National Importance 📍 Disgusting customer service Incredible connection in Sandton. @IncConnection

@Phelela88595352 @KingMntungwa @Phelela88595352 The customer has been assited.

@KingMntungwa @IncConnection Mnikeni idrone yakhe bakithi

@Mbeu_Moola Hi @Mbeu_Moola , We express our sincerest apologies for the unpleasant experience you have encountered. We kindly request that you contact us via private message to provide us with details of the issue, so that we may take prompt action to rectify the situation.

@IncConnection till this day still unresolved lol

@IncConnection the worst technology store ever... i will never ever again buy any devices from your store... you give customers the shittiest customer service and your staff at Fourways don't know accountability especially that Lydia lady

@ray_minty @Apple Kindly check your inbox.

@IncConnection @Apple Hi I have sent a message to you personally , I’ve emailed as well , you can inbox me and I can respond if you don’t see it

@IncConnection @Apple Extremely disappointed with the lack of care and service,I received AirPods that don't work, I return it,takes over a month to get back to me still doesn't work, I went to the Sandton store weekly to follow up, horrible service

@mthembuiris @VGiMarc We sincerely apologize for your unpleasant experience and would like to rectify it. Please contact us via inbox for us to follow up with your matter and assist further.

@VGiMarc @IncConnection I did but I had to fight through so many people and delivery drivers 💔

Have an outstanding order from @IncConnection sana it’s been two weeks since the 10th, they’ve beeeen delaying my order with promises of delivery and nothing, I’m so hopeless and idk what to do, that thing was 2k and this is my hard earned money, Yoh modimo 💔 #keadrive #akreana

@norwin We sincerely apologize for your unpleasant experience and would like to rectify it. Please contact us via inbox for us to follow up with your matter and assist further.

@norwin We apologise for the unpleasant encounter with our store. Please DM us so that we can duly assist you on our end

@tlhogih45 Can you kindly send us a DM for further assistance

@IncConnection I am waiting for my dual sense wireless controller PS5 White

@mthembuiris Good day, We express our sincerest apologies for the unpleasant experience you have encountered. We kindly request that you contact us via private message to provide us with details of the issue, so that we may take prompt action to rectify the situation.

@mthembuiris @mthembuiris, we sincerely apologize for the unpleasant experience and frustration caused. Kindly DM us so we can provide assistance.

@IncConnection sana your service delivery is so horrible, no clear communication, I placed an order last week Monday on the 10th and I still haven’t recieved communication as to how I’m going to get my order after I called the customer service countless times, how do I go on ???