ASOS Help

@ItsSoMenchi Hello @ItsSoMenchi , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

Deeply disappointed with you too @ASOS_UK

@melissaemiliee We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@melissaemiliee Hello @melissaemiliee , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@2hindb Hello @2hindb , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@RIL_Updates @ASOS_news I make refund from my order and now taking 1month and 2week and I don't receive my money when I talk to them Still they tell me it will taking 21 working days 😡😡😡this is the worst application and customer care

Media Release - Reliance Retail and ASOS partner to bring ASOS own brands to India Reliance Retail will establish multi-channel presence for ASOS own brands in India Mumbai, May 16th, 2024: Reliance Retail, India’s leading retailer, and ASOS, the UK’s leading online fashion retailer for 20-somethings, have entered into a long-term partnership aiming to redefine the fashion landscape in India. This strategic partnership marks a significant milestone in Reliance Retail's commitment to offering unparalleled choices and bringing world class retail experiences to Indian consumers. Under a long-term licensing agreement, Reliance Retail will be the exclusive retail partner for ASOS across all online and offline channels in India. Leveraging its extensive experience of operating omni-channel retail networks, Reliance Retail will introduce ASOS’s curated portfolio of fashion-led own brand labels to the Indian market through a multi-channel presence for ASOS and a diverse array of retail formats, including exclusive brand stores, multi-brand store expressions, and digital commerce platforms. As a destination for fashion-loving 20-somethings, ASOS aligns seamlessly with Reliance Retail's unparalleled strength in operating India’s largest omni-channel retail networks, promising to revolutionize the way Indian consumers discover and engage with the latest global fashion trends. The agreement is ASOS’ first country-wide exclusive retail partnership. Commenting on the partnership, Isha Ambani, Director, Reliance Retail Ventures Limited, said, “We're excited to welcome ASOS into our fashion family, marking a significant stride in our dedication to bringing the pulse of global trends to Indian shores. This partnership reaffirms our status as India's premier retail destination, ensuring our customers have access to the cutting-edge fashion styles they crave.” José Antonio Ramos, CEO, ASOS, said, “Our purpose is to give fashion lovers around the world the confidence to be whoever they want to be through access to the latest and best trends. Together with Reliance Retail, we’re excited to be bringing some of our fashion-led own-brands to customers in India – including ASOS Design, one of the biggest British fashion brands on the planet.” About Reliance Retail Ventures Limited: Reliance Retail Ventures Limited (Reliance Retail), is the holding company of all the retail companies under the RIL (Reliance Industries Limited) group. Reliance Retail and other subsidiaries and affiliates, operate an integrated omni-channel network of over 18,836 stores and digital commerce platforms across Grocery, Consumer Electronics, Fashion & Lifestyle and Pharma consumption baskets. Reliance Retail has partnered with over 3 million merchants through its New Commerce initiative. Reliance Retail is the only Indian retailer in the global Top 100 and amongst the fastest-growing retailers globally as per Deloitte's Global Powers of Retailing 2023. RRVL reported a consolidated turnover of ₹ 306,786 crore ($ 37 billion) and net profit of ₹ 11,101 crore ($ 1.3 billion) for the year ended March 31, 2024. About ASOS: ASOS is a destination for fashion-loving twenty-somethings around the world, with a purpose to give its customers the confidence to be whoever they want to be. Through its app and mobile/desktop web experience, available in nine languages and in over 200 markets, ASOS offers a curated edit of thousands of products sourced from nearly 900 global and local third-party brands alongside a mix of fashion-led own-brand labels. ASOS

@Knowmeee We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_news @ASOS_Menswear abeg please stop using @evrisupportline

All the bad publicity @evrisupportline was receiving on the TL a few weeks ago is truly well deserved. Been waiting for a delivery since Tuesday and every day I enquire I am told it ‘missed the connection to the courier’.

@Knowmeee Hello @Knowmeee , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@LiudmylaAndrei2 @ASOS_HeretoHelp @LiudmylaAndrei2 , We apologise for the inconvenience, Kindly Send us a Private DM for Quick assistance. twitter.com/messages/compo…

Did someone say further reductions? Yep! asos.com/men/sale

@LiudmylaAndrei2 @ASOS_HeretoHelp Hello @LiudmylaAndrei2 , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

Go follow @asos, we’re moving our menswear content over there 👉

@emmabladesxo Hello @emmabladesxo , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_news is there anyway to get help with an order? I’ve received a smashed bottle and your virtual customer care is expecting me to return this?! I’m being expected to return smashed glass ? Can you help please. Incredibly frustrating

@AlexCurtis33 Hello @AlexCurtis33 , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_news @ASOS_UK @ASOS_Menswear I have been trying to formally complain about a a pair of trainers sold to me which are not fit for purpose. No email response for 2 weeks and your customer chat service was incredibly rude to me. Please contact me so we can resolve this issue.

@ms_deeamour Hello @ms_deeamour , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOSSupport_ hello my believe has not arrived since ordering on 6th February

@7_ma__ Hello @7_ma__ , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_news لي شهرين مرجعه أحذية رجالية ما اعجبوني واستلمتوا الطلبيه وللان لم يتم استرداد الاموال ؟؟؟؟

@marcus_grr We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_Menswear please explain why I can’t get my order tomorrow? Tried to order trainers but delivery date at checkout is Tue 18 Feb. I have ASOS premier and order totals £99.99. No option to pay for Next Day delivery. Why should I shop with you if I can’t get next day delivery?

@maxxieegeorge Hello @maxxieegeorge , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_Menswear when using Royal Mail… you can’t track your order… so how do you know when it arrives? I live in a flat so not helpful 😵

@mxdelphi We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

Actually the @Crocs have been labeled wrong, wtf I’m so confused

Been waiting for my @ASOS_UK parcel only to find they’ve sent me the wrong size crocs and the size I actually ordered is out of stock 🙃😭😓

@mxdelphi Hello @mxdelphi , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@Sienna_who Hello @Sienna_who , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@CyberSecRaven We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_news Awful customer service. Bought a voucher for £250 but never turned up in my inbox. Spent two days talking to customer service who promised was resolved, but nothing turned up. Tried again today but was fobbed off. Would not bother getting vouchers from them, you'll be left hangin

@CyberSecRaven Hello @CyberSecRaven , We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^twitter.com/messages/compo…

@ASOS_news @chhcalling @Economy_NI Awful customer service. Bought a voucher for £250 but never turned up in my inbox. Spent two days talking to customer service who promised was resolved, but nothing turned up. Tried again today but was fobbed off. Would not bother getting vouchers from them, you'll be left hangin