Clutter

📣 Moving just got easier in Boston, DC and the surrounding areas! We are excited to now offer local moving in these areas, in addition to our existing on-demand, Smart Storage services. Head to clutter.com to book your #moving or #storage services!

@SWEETtriniSOUL We were unable to locate your account in our system using your profile name alone. We absolutely want to assist you, so please email your concerns to claims@clutter.com. A member of our Trust and Safety team will follow up with you directly.

@SWEETtriniSOUL Hi Fayola, We're sorry to hear that you feel like this, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team

Wishing @Clutter nothing but the worst

@JasonHirschhorn Hello Jason. Thank you for reaching out to us. A member of our Trust and Safety department will reach out to you directly to further assist you. Sincerely, the Clutte Team

Anyone know the CEO of @Clutter?

@cmauroc Hello, thank you for reaching out to us. We're very sorry to hear about your overall experience. Please reach out to us at claims@clutter.com for a member of our Trust & Safety team to connect with you. We appreciate your time on this matter.

@Clutter my daughter and I have requested a call back from a manager 5 times. I've been promised this call and am still waiting for a manager to reach out. This is unacceptable. I can't recommend your company—horrible service. Promises w no follow through. #badcustomerservice

@DmedusaD @OAGMaryland Hi Medusa, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team

@Clutter I paid $350 an hour for white glove full service move in Maryland. It turned into damaged furniture, nothing properly blanketed and wrapped, and the crew refusing to move furniture into the new house! I’ll be contacting the @OAGMaryland tomorrow. This is #fraud.

@HenryMagun Hi Henry, We're really sorry to hear this. While we can’t discuss specific cases publicly, a member of our Trust & Safety team will be reaching out shortly to help however we can.

@ngpedro Hi ngpedro, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. If you still need our assistance, you can contact us via the I need help button.

First ever experience with @Clutter and the first day was truly a mess. Here's hoping tomorrow goes better and the issues from today (e.g. billing) get sorted

@JSInteriorDes Hello, our apologies for that. However, the refund has been processed since May 11, 2025. If you cannot see it, you can contact us via the "I need help button" on your account portal

@JSInteriorDes Hi Jill, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team

@mihaibu Hello Mihai, reviews can definitely influence decisions. We understand that every experience is unique for each individual. Please feel free to reach out to us and the appropriate department would be happy to clarify how our services work.

@AngelAura28 Hello Angela, please call our cusotmer service line as soon as possible to discuss your account as we have been attempting to reach you. I hope this information helps. The Clutter Team

@Clutter where did humanity go, for a calendar date too early? A few more months would save this old woman. But no! Maybe that’s the plan? Break our hearts/spirit & that’s one less person to get social security. Hell cannot even bury my Veteran mother or get her an urn, yet….

@StephCorsalini Hi Stephanie, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team

@ArcosStorage @Clutter I had the absolute worst experience with @Clutter and can not get a call back from anyone capable of helping with a real resolution.

Easy Moving And Packing Tips That Will Make Your Move Dead Simple. You just have to figure out how you’re going to pack and move everything without breaking the bank, your fragile lamp, or your back. buff.ly/3xBrbqN by @clutter

@hindsband Good luck on the tour, I think you meant to tag the other Clutter!

BRIGHTON - tomorrow mon 17 BIRMINGHAM - tue 18 BBC6 - wed 19 GLASGOW - thu 20 MANCHESTER - fri 21 LEEDS - sat 22 BRISTOL - mon 24 SOUTHAMPTON -tue 25 LONDON - wed 26 … HONEY WE’RE HOME 😎🇬🇧 all shows w @clutter

@QuietAtTheStart Hi there. We're sorry to hear you encountered difficulties with your appointment today, and would like to learn more about what occurred and how best we can help. Please email us at claims@clutter.com with the link to this post, and our Trust and Safety team will follow up.

Idt i’ve ever felt this badly about myself after an attempted move lol fuck @Clutter . Not ND friendly at all. I’ve never felt so offended and discriminated against in my life.

@carlychaikin Hi @carlychaikin , We sincerely apologize for the negative experience you had while using our service. As a result, our Trust & Safety team will be reaching out to assist you further in hopes of coming to a resolution.

Dear @Clutter, you are the worst company on the fucking planet and I'm at my wits end. Everyone please steer clear. Wish the CEO #AriMir had an X account because I would love to talk to him. What a joke of a company.

@juneAmbrose Damage is never an expectation when using Clutter's services, so we apologize that you were in the position to need to file a claim with us. Our Trust and Safety team has reached out to provide additional assistance.

Never ever using @clutter again for a move. Terrible experience. Apparently if they don’t wrap your furniture in protective blankets and they end up dropping and breaking the furniture it’s not covered due to the type of wood that was used to build the furniture.

@bridgetwi Hi Bridget, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team will be reaching out shortly to see how best we can assist. All the best, The Clutter Team

Just a word to the wise for anyone thinking about @Clutter. I thought a QR storage system would be great. In the time I stored with them, they 1) broke a custom made coffee table.

@brittlynnwang @varoon81 Hi Brittany, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team has reached out to assist. Warm regards, The Clutter Team

@brittlynnwang Hi Brittany, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team has reached out to assist. Warm regards, The Clutter Team

@brittlynnwang @du_ro @ari_mir Hi Brittany, We're sorry to hear you've had difficulty using our services, and we appreciate any feedback you may have. A member of our Trust and Safety team has reached out to assist. Warm regards, The Clutter Team

If you want to understand how @Clutter operates over 2 Million SQFT of storage at scale, watch this awesome video featuring CEO @ari_mir! bit.ly/33AxY3b