CritiCall Ontario

IMPORTANT – CritiCall Call Centre is undergoing planned testing This activity is part of our standard redundancy measures to ensure system resilience in the event of an emergency. There is no Business Continuity Plan (BCP) situation at this time, operations continue as normal.

Big congratulations to Dr. Varun Kapila, one of our Associate Medical Directors, on publishing his book “Six Lessons For Everyday Leadership”. This is an amazing achievement! #leadership #lessonslearned #takeaways

Thank you! Our back up system testing has now been successfully completed.

Proud of the leadership & innovation from Dr. Varun Kapila, our Associate Medical Director & @OntarioHealthOH Provincial Lead for Vascular Care, in driving this lifesaving initiative! @OslerHealth hospitalnews.com/canadas-first-…

We're hiring! @CritiCallON is looking for a Critical Care Information System (CCIS) Educator. This role is responsible for designing, delivering, and maintaining high-quality education and training programs. Apply today! jobs.jobvite.com/ornge/job/oEGl…

We are expanding our team and inviting passionate, detail-oriented professionals to join us as Call Agents at our newly established Critical Care Land Ambulance base, co-located with @CritiCallON head office in Hamilton. Apply today! jobs.jobvite.com/ornge/job/o28j…

Curious about our dispatch process? From the first call to the final launch, every step of our dispatch process is designed to ensure patients receive safe & timely care. It’s a coordinated effort that overcomes time and distance when it matters most. #airambulance #criticalcare

We are looking for permanent part-time Call Agents in the CritiCall Call Centre. Apply by Nov 10: 🎧jobs.jobvite.com/ornge/job/ormP…

Ornge, Ontario’s provider of air ambulance and critical care transport services, announces the official integration of @CritiCallON starting November 1, marking a significant milestone in the evolution of the province’s emergency care system. Learn more: ornge.ca/news-articles/…

Honouring our incredible ICU teams this Canadian Intensive Care Week- thank you for your unwavering dedication, compassion, and lifesaving care every single day. @CACCN1

Come join our team - we're hiring! Deadline is October 1st, 2025

We were thrilled to be joined by @CritiCallON yesterday in person and online for our staff town hall as we integrate our services and unite as one team, with one mission, to serve Ontario's patients. Learn about our integration on Nov 1, 2025 here: ornge.ca/news-articles/…

Medical Case Facilitation Tip #6 · CritiCall partners with CACCs &/or @Ornge to coordinate & complete transport of Life or Limb confirmed patients · Mode of transport is determined by distance, acuity & escort requirements · Referring physician may override mode of transport

Medical Case Facilitation Tip #5 from another one of our Associate Medical Directors!

Medical Case Facilitation Tip #4 from one of our Associate Medical Directors!

Medical Case Facilitation Tip #3 Be prepared, clear and responsive. Know what information you need prior to calling CritiCall- review our Call Centre Support Guide for more information: criticall.org/wp-content/upl…

Here is today’s tip to remind you to call us first!

Welcome to our weekly Medical Director Case Facilitation Tips series! To kick things off, we will start with what is and isn’t in scope for CritiCall Ontario.

Our Medical Directors can help when:

List of our Medical Directors here: criticall.org/about-critical…