GUESS

@Dhairya312312 We appreciate your loyalty to our timepieces! ⌚ Since we specialize in apparel here, we recommend reaching out directly to @guesswatches or visiting guesswatches.com. They are the experts and might be able to help you find the specific strap for your GW0415G1 model

Hi @GUESS, I’m unable to find a replacement belt for my watch Model: GW0415G1 (Red). I’ve checked multiple stores and online options but couldn’t locate it. Could you please guide me on where I can purchase the original strap for this model? @CarlosAlberini #GUESS #WatchSupport

@dur1_r @dur1_r نعتذر عن هذا العطل التقني في الرسائل الخاصة. يرجى إرسال تفاصيل طلبك والبريد الإلكتروني المستخدم في الشراء إلى: customercare@guess.com حتى نتمكن من مساعدتك فوراً. شكراً لصبرك!

@GUESS انتو مقفلين رسائل DM اذا ممكن تتواصلو معي لتزويدكم بالمعلومات

@GUESS السلام عليكم ورحمة الله انا رقم طلبيتي GUSA00240443 ولها اليوم ٩ ايام ماخرجت للتوصيل .. ورد خدمة العملاء نفس الرد شركة التوصيل ماستلمتها . هذا معناه انه الموقع ماهو حريص على العميل . في الموقع مكتوب ٧ ايام اقصى حد عشان استلم الطلبية

@SinghKd87 @nitin_vat @guesswatches Hi Nitin! We want to help. For warranty and service in India, please email our watch specialists at info@guesswatches.com or visit guesswatches.com/pages/contact. They are the experts who can assist with your watch

@GUESS @nitin_vat @guesswatches @GUESS Still no response even after tagging multiple times. Customers are just being redirected between GUESS INDIA and AJIO with no solution. Is this the customer service of a global brand? #CustomerService #ConsumerRights #AJIO #GUESS #CustomerExperience

@GUESS i have purchased a watch from myntra and waych is not working properly and unable to claim warranty Gwalior service center is not providing service and customer care number is not working Kindly guide and help Regards

@SinghKd87 @rheamey Hi Kuldeep, we’re sorry you feel this way. We truly care about our customers' experiences and are actively looking to resolve Rhea's case. We'd love to do the same for you if you have a pending concern; please feel free to send us a DM

@GUESS @rheamey @rheamey Honestly, there’s no point contacting GUESS. They don’t respond and don’t seem to care about customers. Extremely poor quality products sold at high prices. Completely disappointing experience.

@GUESS A friend of mine gifted me a Guess handbag a little more than 10k in the month of December25 which she had purchased in May from Centrio mall Dehradun outlet. I just used it once and the product quality is so poor will attach a photograph

@baradona10 @guess_care We take these matters very seriously and sincerely apologize for the frustration caused by this delivery discrepancy. We want to review the interaction with our support team and the courier's proof of delivery immediately. Please check your DMs so we can prioritize your case

@baradona10 @MaaloufAmani We are very sorry to hear about your experience. Providing excellent service is our priority, and we’d like to look into this for you immediately. Please send us a DM with your order number and more details so we can assist you further.

@GUESS I am extremely disappointed with my current experience. It has been over a month since I placed my order, which was never delivered, and despite multiple attempts to contact the company, I have received neither a response nor a refund.

@MaaloufAmani In order to help assist over the matter, we need to know the order number so we can look and see what may have happened. As we do wish to help and assist you. Please DM us your order number or you can send us an email to customercare@guess.com.

@GUESS You are sending the same message and nothing is resolved.

@realjohnsam @jagograhakjago Hi, thank you for your comment. We understand your frustration. We would love to get more information in order to properly assist you privately. Please contact us via direct message.

Beware of ordering online with @GUESS in India. After much follow up I got mail confirming my order ,but absolutely no update on the delivery . Since then I have been trying to reach them but no luck . Order no FY698D493E54F0C92DA1 @GUESS @jagograhakjago

@paLmeunmandu Hi, thank you for your comment. We kindly inform you that our online service is not available in your country. We suggest you contact your local Guess Store. Thank you.

@GUESS idk will it avail or not in my country Indonesia T-T

So sick of the word "global" when it in fact IS NOT GLOBAL BITCH GIMME THOSE HYUNJIN JEANS @GUESS

@MaaloufAmani @MaaloufAmani We deeply apologize for the inconvenience caused to you. Please DM your order number so we look into the matter and assist you with the correct resolution.

@GUESS To date, my items have never been delivered, and I still have not received my refund, now more than two months later.

@hly_sbl_shn Merhaba, yaşadığınız bu durum için üzgünüz. Konuyu daha iyi inceleyebilmemiz için lütfen bize özel mesaj yoluyla ulaşın. Size yardımcı olmak için buradayız. Anlayışınız için teşekkür ederiz.

Kapışmak da çok moda oldu ama bi' oturup konuşsak, dinlesek, anlamaya çalışsak severiz birbirimizi… Sen de #bitanısanseversin! #Boyner

@LionsPx Merhaba, yaşadığınız durum için özür dileriz. Konuyu daha ayrıntılı araştırabilmemiz adına lütfen bize özel mesaj yoluyla ulaşın. Sorunu çözmek için elimizden geleni yapacağız. Anlayışınız ve sabrınız için teşekkür ederiz.

@GUESS mağazasından aldığım ürün sistemlerine düşmeyip askıda kaldığı için uzun süre bekledim ardından iptal ettirmek için iletişime geçtim ve bana belirttikleri yasal süre içerisinde paramı hala hesabıma yatırmadılar. Üstüne üstelik hala bir açıklama yapmadılar. ALMAYIN!

@hhj1st Hi @hhj1st, thank you for your interest. The Printed Logo Sweatshirt (Style: M6GQA6KCPR1) is currently out of stock. As for the denim tote bag and engraving availability in London or online, we suggest keeping an eye on our website and social media channels for updates.

@GUESS Hi, I emailed 3 days ago to ask if the denim tote bag & the yellow sweatshirt, that was removed from my 🛒 😭were going to be restocked & if the denim engraving is going to be available in London, the UK or online 🙏🏽 Seeing all the people with their goods is killing me💔

@ValeriaNa1982 @GUESS_Spain Hi @ValeriaNa1982! As of now, we don't have specific information on the availability of clothes with "Hyunjin" printed on them in Spain. We suggest keeping an eye on our website and social media channels for updates. Thanks for your interest and support!

@GUESS @GUESS_Spain Hi! I'd like to know if we'll be able to get clothes with "Hyunjin" printed on them in Spain. Like the tote bag or the jeans, thanks.

@guess the @GUESS_Spain social media accounts have been completely abandoned since 2012!! And it's truly sad, especially with the huge campaign for the new ambassador,Hyunjin...It would be amazing if someone would manage them and answer our questions like other countries do.

@kimtaehyjung @Stray_Kids The aura is truly unmatched! ✨ We couldn’t agree more—it’s a match made in denim heaven. We’re obsessed with this look too, and it’s definitely one for the books! Thank you for the love!

If "Perfect Match" was a photo, Hyunjin and GUESS are the collaboration we didn’t know we needed this much. The aura is actually insane. Is this his best look yet? 👇 #Hyunjin #GUESS #SKZ #HyunjinxGUESS #현진 @Stray_Kids @GUESS

@Marcie321020 We love the dedication! ✨ Being first in line and getting that exclusive engraving is a total win. We're so glad our Melrose team took good care of you. Enjoy your new Hyunjin tote, it's definitely a collector's piece!

So excited I was able to get my Hyunjin Guess tote bag at the LA location yesterday. Got there at 9:30am & was the first in line. Staff was a amazing & I was out in less than an hour since I was second in line for engraving! @GUESS #HYUNJINforGUESSJEANS #HYUNJINxGUESS

@BheneChenai Hi! We checked your case. Since the purchase was made via Superbalist, any return or refund must be handled directly by their support team as they manage the transaction. For full warranty support, we always recommend buying from our official GUESS site. Thanks!

@GUESS Im still checking my DMs, what king of service do you offer?

> @Superbalist @GUESS I bought a Guess Tyrah mini crossbody on 31 Oct (Order 29840497). After only 3 months of minimal use, the bag is tearing and the zip changed colour. Return was declined.

@DeeStayville We hear you, Australia! 🇦🇺❤️ Asking for #Hyunjeans is never asking for too much! :) While the engraving is a very limited experience right now, we’re sharing all your love with our team. Don't lose hope, and keep an eye on our updates!

GUESS AUSTRALIA better bring Hyunjin engraving too because this is NOT fair 😭 I want my hyunjeans am I asking for too much???😭 plsssss @GUESS 🧎‍♀️ #HYUNJINxGUESS