Internode

@Richardkowalcz4 We recommend against posting personal details such as your email address publicly and we'll need you to private message us on our social channels to assist you here. Otherwise, our team on 1300 788 233 will be able to help out.

@Internode I do not subscribe to fb. atm internode sucks and I am paying for a substandard service. No help from the Phillipines due to long wait times, no email contact, no direct contact, no online help. I want an upgrade or I move. email chopin1@proton.me

@Internode Listen up my service sucks. Constant drop outs. I have FTTN service and cannot receive FTTH even though I have a stand alone house on my plot of land. Internode (IINET) has deteriorated into a second class internet service. I would not recommend this service

@shabadoo__ Hey, Joey Joe Joe! You may be able to keep using your modem, though it will likely need to be set up for your new connection. We can check this for you and help you get online as soon as possible. Send us a DM or reach out to us on Facebook Messenger and we can go from there. twitter.com/messages/compo…

@Internode i recently moved house and changed my address on internode, but think i need a different modem to set up - we moved from a nbn fttn to a nbn fttc household. would this need a need a new modem, or a new cord to fit into the wan port?

@phil_cooley Hey, Paul. The disruption we experienced Monday evening has been resolved. If you're still experiencing connectivity issues, rebooting your modem should get you back online. If you're still unable to connect after this our support team will be able to assist you on 1300 788 233.

@Internode your customer service is terrible! Internet still out since Monday 5pm! This is a joke! Why is this still not working???

@AaaStake Hi Homer, let's get you back online. Send us a DM, a message on our Facebook page, or give us a call on 1300 788 233 and we'll take care of it.

@Internode 🤷‍♀️

@sam_s87 We have responded to your Facebook message and will continue to assist you there.

@sam_s87 If you're unable to DM us you can also reach out to us through our Facebook page, or by calling our support team on 1300 788 233. facebook.com/internode

@Internode You don’t allow people to send you DMs unless they are verified 😳

@Lexi_M8 Hey Lexi, we're working on repairing a damaged cable affecting services in the area and will get you back on as soon as possible. See our advisory here for details and updates: advisories.internode.on.net/item/22454/

@Internode outage in 5109 since this morning?

@cookeddickhead Hey Peppercorn, this advisory relates to a brief interruption in November of last year and has since been cleared. If anything is happening with your connection you need a hand with, drop us a DM or give us a call on 1300 788 233.

@Pete_Allen01 Hey Pete, we're working on repairing a damaged cable affecting services in the area and will get you bak on as soon as possible. See our advisory here for details and updates: advisories.internode.on.net/item/22454/

@Internode looks like your down in Gawler SA

@Adrisis83 There are rebate processes in place and you can always have a chat with us via DM or by phone on 1300 889 188 to check into that.

@Internode Will there be remuneration on my bill?

@Internode is there network issues in east Gippsland ATM?

@carolocarroll If you're not online, then the landline phone won't be able to make or receive calls as it relies on the internet connection to do that. Our tech support team will be able to help get this sorted out and you back online once they answer your call.

@carolocarroll Hey Carol, landline phone access will rely on an active internet connection. If your internet's working then your landline should be as well. Send us a private message or give us a call on 1300 788 233 for assistance.

@ServerCrew_AU Let's get you that call. Send us a DM or reach us directly via our Facebook page and we'll lend a hand.

I've been on hold to @Internode tech support for 54 minutes now. They used to be great.

@Richardkowalcz4 Everything's working with MyInternode at the moment. Are you trying to log in while overseas or using a VPN? DM us here or message us over on our Facebook page and we'll help get this working for you.

@Internode I was getting a 403 error when trying to log in. Has the issue been resolved

@Internode Your service is becoming less reliable. My banking details need to be upgraded. Can't log in to myinternode and am getting a 403 error notification. Year just log in and everything can be fixed. yeah nah. I am still waiting on the phone; someone pick up my call!!!!!

@BrownSquirrel You can also reach us via Private message on our Facebook page, or by calling our accounts team on 1300 889 188.

@Internode I Can't dm you because I have to be verified apparently

@Internode My monthly payment has increased without my knowledge - why? Why weren't we contacted?