Nevada Consumer Affairs

It's National Consumer Protection Week! Nevada Consumer Affairs is here to help consumers that have experienced a financial hardship or loss because of a deceptive trade practice. Visit our website consumeraffairs.nv.gov for information or to file a complaint.

@dolan_imho @CarMax @dolan_imho, if you are unable to resolve the issue directly with the dealer, please file a complaint with our office online at consumeraffairs.nv.gov.

@NVConsumerHelp wondering what my rights are if I bought a car @CarMax Reno & three advertised features (Massaging Seats, Active Park Assist, Heated Steering Wheel) aren't actually on the car? I bought it thinking the options might be buried in a setting menu - they are not. Help?

Press Release: Nevada Consumer Affairs Concludes Investigation into MV Realty, Refers Matter to Nevada Office of the Attorney General for Next Steps Read the full release: business.nv.gov/news-media/pre…

🚨NCA is investigating MV Realty for potential deceptive trade practices related to the "Homeowner Benefit Program." Some homeowners may have unknowingly agreed to property liens or future sales obligations. 🖥️ More info. & complaint: consumeraffairs.nv.gov ☎️ (844) 594-7275

Nevada Secretary of State Warns of cryptocurrency ATM scams kolotv.com/2025/12/02/nev…

Exciting news! Our website is BACK! The online complaint form can be accessed by visiting consumeraffairs.nv.gov/About/File_a_c…

Las Vegas- 2300 W. Sahara Avenue, Suite 350; 702-486-2750; consumerhelp@business.nv.gov Carson City- 1830 E. College Parkway, Suite 100; 775-684-1910; consumerhelp@business.nv.gov

Unfortunately, state websites were taken down after a cybersecurity incursion last week. As a result, NCA's online complaint form is temporarily unavailable. Please contact us to get a copy of the form by email or visit our offices in-person to file a complaint.

📢While our agency websites are temporarily offline, we've created a one-page directory to make it easy to reach us. The directory includes all contact info. for agencies and offices under B&I. ➡️business.nv.gov/siteassets/con… 🤝We're committed to staying accessible and responsive!

Due to a recent cyber event impacting Nevada's state network, a temporary website is now live at oem.nv.gov. This page provides centralized, verified updates while full systems are restored. Nevadans can also call 211 for help connecting to state & local resources.

CONSUMER ALERT: What the FTC's Rule on Unfair or Deceptive Fees means for you consumer.ftc.gov/consumer-alert…

Bad news for Nevada: Tens of thousands of Silver State residents lost more than $138 million to scams in 2024 ktnv.com/news/federal-t…

#NCPW2025 is ending, but defending against fraud & deceptive business practices never does! Stay curious & ask questions first before you act! NCA has compiled a library of alerts & resources to help before you put your hard-earned money at risk! Visit consumeraffairs.nv.gov

Most consumer complaints in Nevada are related to product purchases. 👉Tip: Always keep receipts, emails, and records of your purchase! Not receiving products, refund issues, or warranty woes? Reach out to Nevada Consumer Affairs. #NCPW2025 consumeraffairs.nv.gov

During National Consumer Protection Week, we're proud to highlight how we help consumers! Last year, we: ✅Resolved 3,222 complaints ✅Answered 300 informational inquiries ✅Recovered $1.1 million for consumers We’re here to help! #NCPW2025 consumeraffairs.nv.gov

Nevada Consumer Affairs is here to assist if you have experienced a financial hardship or loss because of fraud or a deceptive business practice in Nevada. Check out this short video to learn more about us! #NCPW2025 youtube.com/watch?v=r1I99P…

It's National Consumer Protection Week! Nevada Consumer Affairs is Nevada's only state agency that investigates and provides monetary recovery for individual consumers that encounter fraud and/or deceptive business practices. #NCPW2025 consumeraffairs.nv.gov

🚨 SCAM ALERT 🚨 This morning, around 8:30 a.m., LVMPD responded to a business in the 3100 block of East Sunset Road after a large group of upset people gathered. Victims reported that they had applied for a job opportunity as third-party Amazon delivery drivers, advertised online on January 21. Applicants were asked to fill out an application and pay a $200 fee in cash, credit cards, or checks. They were told to return for an interview at a later date. Today, when several applicants returned, they discovered the business had been completely vacated by the people responsible. It turns out the job posting was a scam. As word spread on social media, more victims arrived at the location. At this time, the number of victims is unknown, and our Financial Crimes section is actively investigating. 📢 If you believe you are a victim, please contact LVMPD Financial Crimes immediately: 📞 702-828-3483 📧 FinancialCrimes@lvmpd.com

FTC has halted Nevada-based Superior Servicing's scheme that allegedly bilked millions from consumers burdened with student loan debt by pretending to be affiliated with the USDOE, collecting illegal advance fees & making other deceptive claims. Read more: ftc.gov/news-events/ne…

If you are shopping online this holiday season, you're not alone. Americans spent $1.12 trillion shopping online in 2023, according to Capital One Shopping. Make sure you have a plan for when all of those packages arrive. @BBB_Institute Learn more at BBB.org/ShopSmart