Potomac Edison

@AruldassRonald We would be happy to assist you. Please send a DM with your complete service address, account number or phone number linked to the account and how we can assist you.

@PotomacEdison I called for service your agent pretended like they didn't hear me and hung up on me when I called right back it was outside of hours. When I first called I set up for a call back Is this normal thing for your business? Do you guys even care about your customers?

Maryland: spr.ly/6012B65iXC West Virginia: spr.ly/6013B65iXh

Changing temperatures can lead to higher energy use — and higher bills. We're reminding customers that help is available through a variety of bill assistance, forgiveness and energy efficiency programs designed to make monthly electric costs more manageable.

📲 Text REG to 544487 to get text updates if you lose power 🔦 Build an emergency kit ☎️ Know how to report an outage: spr.ly/report ⛱️ Bring in or tie down patio furniture, trash cans, grills and other loose objects Stay safe!

so teams across our service area can coordinate restoration work, equipment needs and field support as conditions change. These simple steps can help ensure you’re ready before the winds ramp up:

We're monitoring storms expected this afternoon and evening that could bring damaging winds and heavy rain. To help manage the weather safely and efficiently, we’ve activated our around-the-clock incident command structure -

@retroguy1980 If you provide the reading in an email via the "contact us" form on the website our Commercial Billing Team will take care of the rest. We regret that you were not advised of this sooner.

@PotomacEdison So I can e mail a photo of my solar meter and you will submit to the company. Why didn’t the representatives mention this when I was on the phone with them? They said the phone is the only possible way.

As high winds continue to move through our service area throughout today, please be sure to let us know if you experience an outage ⤵️ ⚠️ High winds can down trees and power lines. If you must go outside, stay alert for downed lines. Stay 30+ ft away and report them ASAP to 911.

@retroguy1980 Thank you for reaching out. If you are able to you can submit your meter reading, or a photo of the meter each month online by utilizing the "contact us" form on the website spr.ly/6014B6zvkm. Please include the date the reading/photo was taken. We hope this helps!

@PotomacEdison I have a solar meter and the only way I can summit the reading is by calling and waiting hours for you to take simple data. Please modify your website to allow me to submit my solar meter or give me a email to commercial billing to submit it. Stop inconveniencing your customers!

Fallen trees and blocked roads can also delay crews as they travel to outage locations. Once these conditions subside, we’ll be out there working to restore service as quickly as safely possible.

We continue to monitor today's windstorm closely. Strong winds can make it harder for our crews to restore power and may slow restoration efforts. For safety reasons, crews cannot use bucket trucks when wind speeds are above 40 mph.

📲 Sign up for alerts to get updates in case you lose power: spr.ly/6186CjIGp 🔦 Build an emergency kit ☎️ Know how to report an outage: spr.ly/report ⛱️ Bring in or tie down patio furniture, trash cans, grills, decorations and other loose objects Stay safe!

we’ve activated our around-the-clock incident command structure so teams across our service area can coordinate restoration work, equipment needs and field support as conditions change. These simple steps can help ensure you’re ready before the winds ramp up:

A severe windstorm will move through our service area beginning early Friday and into Saturday, with the strongest winds expected Friday afternoon when winds could exceed 50–65 mph in some areas. To help manage the weather safely and efficiently, -

@TMDimages Hi there, We would be happy to assist you. Please reply and send us a Direct Message with your service address and account number, email or phone number tied to the account. Thank you!

@PotomacEdison The amount my electricity bill is for this month is outrageous!!! We haven’t changed a thing and it’s 3x more than normal, what is going on?!?! It has been like this since my first 2026 bill.

@windsandstrings Hi Kierian, We'll be happy to look into any questions or concerns you may have regarding your electric bill. Please DM us with your complete service address and phone number tied to your account. Thank you! twitter.com/messages/compo…

@MDSenate @MDSenateGOP @iamwesmoore @mdhousedems @MDhouseGOP @PotomacEdison What if anything is being done to help Marylander’s with what has become inexcusable and out of control electricity costs. Both middle and upper class workers are being forced to pay these exuberant cost increases not only for their own electricity usage but also for those in low income brackets who qualify for subsidies through programs such as the federal energy assistance program. Middle class citizens always seem to find themselves squeezed in the middle and simply ignored and disregarded by their elected officials. Perhaps the latter may have much to do with the producers of electricity lining the pockets of those we elected to protect us from such injustices🇺🇸

We've completed a new substation near Spring Mills High School that’s already improving service for about 2,400 homes and businesses. Learn more about the project and our long‑term efforts to build a smarter, more resilient grid: spr.ly/6016hqTwu #EnergizeEveryday

ICYMI: A site near the Fort Martin Power Station has been chosen for a new natural gas plant, capable of powering about 500,000 homes and ensuring reliable, affordable energy as demand rises. If approved, construction could start in 2027. Learn more: spr.ly/6011hoRvF

Severe weather, accidents and other unexpected incidents can down power lines without warning, turning everyday roads into life-threatening hazards. Knowing how to spot the danger and respond quickly can make the difference when seconds matter most ▶️ spr.ly/6017hmfGl

#ValentinesDay may be over but metallic balloons that get loose can drift into power lines and cause outages. Last year, foil balloons caused 96 outages across FirstEnergy’s service area. Stay safe with a few simple tips: spr.ly/6015hw3QR