@ECISVEEP It seems the ECINET server might be down. I tried registering a new voter and updating an existing voter through the app, but after the eSign step, it fails to redirect to the ECI
@Saudi_Airlines The only reply I continue to receive is “you’ll have to wait,” without any defined timeline or explanation of the process. This lack of clarity, ownership, and effective communication from your team is unacceptable.
@Saudi_Airlines I expect a clear confirmation on whether the total amount from all the attached tickets will be refunded to my card, along with a definite timeline for when the refund will be processed.
Booking Reference # 94NTZZ
@RaqueebMo Dear Guest 💙
Please provide us with more details via Direct Message on the Guest Care account, so we can assist you better 🌟
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Thank you for reaching out ✨