Square Support

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Square Support

Square Support

@SquareSupport

Official @Square Support. 🌎 Live help when you need it. Ayuda en vivo cuando la necesite. Aide en direct quand vous en avez besoin. お気軽にご質問をお寄せください！

San Francisco Bergabung Nisan 2010
13 Mengikuti46.5K Pengikut
Square Support
Square Support@SquareSupport·
Thanks for calling this out. Some parts of Dashboard can definitely feel clunky, especially when you’re busy actually running the business. If you’re open to it, can you share what you’re finding slow or tricky (which page/flow)? We're happy to walk you through a smoother way if there is one, and can also pass your specific feedback to the product team.
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Jacob
Jacob@jacobsamorowski·
For such a big company @SquareAU is really slow and is a really tricky UX on the backend
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Square Support
Square Support@SquareSupport·
@orbed_ We're really sorry to hear you received a chargeback from one of your customers. We know how frustrating that can be, and we'll do all we can on our end to fight it with the customer's bank that filed. At the end of the day, it's the bank that makes the final decision, not us.
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Nick G
Nick G@orbed_·
It’s crazy how someone can pay you with @Square Claim there’s no knowledge of the charge/file a dispute Show square the customer DID have knowledge of the charge/is committing fraud And still side with the customer…. Will be moving my 6 figure per month business to @whop
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Square Support
Square Support@SquareSupport·
@inapoqm ご意見をお寄せいただきありがとうございます。いただいた内容は社内で共有し、今後の開発の参考とさせていただきます。 より詳しくご要望を把握させていただきたく、よろしければ、どのレポートをご利用になっているかお聞かせいただければ幸いです。よろしくお願いいたします。
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イナ
イナ@inapoqm·
SquareのCSV出力したやつの金額に¥ついてるのほんまに邪魔。 ¥あると数値じゃなくて文字列になるのよ。 なんのためにCSVで出力するユースケースがあるか考えてくれ、、、 @SquareJapan
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Eric
Eric@DreadMaps·
@Square I've ran into some major issues using your platform -- looking 4 a real person w/ real power to review my case. Support failed me for 2 days, closed my account & is withholding my $ - I've invested a lot of time and $ into using square. Plz help this small biz!
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Square Support
Square Support@SquareSupport·
@martinzhang1973 Sorry you’re running into this. Selling by weight should work if units are set to lb/oz/g and your scale/mode are supported. Can you send us a DM with a description of what's happening?
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厄瓜多尔移民日记
厄瓜多尔移民日记@martinzhang1973·
@Square Something is wrong with the function of selling by weight. Does anyone have the same problem?
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Square
Square@Square·
Shipped this week at Square ⚙️
Willem Avé@willemaw

One of the things I'm most excited about is the pace we're moving @Square. Every week we're getting better, faster, and closer to our sellers. Here's this week's drop, highlighting a few of the things we shipped this week. 👇 → AI support assistant (iOS + Android) Get faster in app help and guidance → Self-serve deactivation appeals Submit an appeal right in Dashboard → Short-term loans New shorter-duration loan options for eligible sellers → Shift reports on Terminal + Handheld Pull shift totals right on device → Early feature access Opt in to try select releases sooner → Item import from files Upload a spreadsheet or PDF to add items faster See everything that’s new at squ.re/featurelog

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Mike Hastings
Mike Hastings@mikhastings·
Processed $600,000 in 2025, similar in 2024. My @Square P.O.S. register died this morning. Out of warranty, one of squares largest customers, my only option is to come out of pocket and purchase a new register. Any decent POS systems out there for restaurants worth switching to?
Westwood Hills, KS 🇺🇸 English
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Square Support
Square Support@SquareSupport·
@dobac はい、対応しております。しかしながら、一部の加盟店さまよりPayPay銀行が表示されないというご報告を受け現在調査中です。同様の現象が見られる場合は、お調べし対応いたしますので、お手数ですがSquare サポートまでお問い合わせください：squ.re/info
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🇯🇵dobac🇰🇷どばしー🇺🇦ピク民ブルームLv100超え🇹🇼
🇯🇵dobac🇰🇷どばしー🇺🇦ピク民ブルームLv100超え🇹🇼@dobac·
登録できる銀行口座の種類が少なすぎる。
Square Japan@SquareJapan

必要なのは​スマートフォンだけ。 初期費用・月額費用0円で始められます。 ​追加の決済端末を​購入せずに無料で​決済の​受付が​可能！ タッチ決済・QRコード・Apple Payなど豊富な決済手段に対応。 売上金は即時入金！

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Square Support
Square Support@SquareSupport·
@AstuteWitness Thank you for reaching out to us about this. I've followed up with the Account Services team and you should expect your deposit within 1-2 days.
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Men of God
Men of God@AstuteWitness·
@Square our businesses funds have been locked for 90 days now and still not accessible....explain?
Men of God tweet media
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Square Support
Square Support@SquareSupport·
ご混乱を招く画面となっておりまして申し訳ございません。 いただいた画像の画面（アカウント登録時の銀行口座登録画面）では、プルダウンに表示されていない銀行をご登録希望の場合、その銀行名を入力していただくことで、その他の銀行も表示されます。 本件についてご指摘いただきありがとうございます。よりわかりやすく操作いただけるよう、社内担当部署に報告し、改善に努めてまいります。
Square Support tweet media
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Symone
Symone@Youbettersayit·
@Square Square, my business funds were scheduled for release on Feb 25 after full review and documentation. They are still being held. This delay has severely impacted my business. I need immediate escalation and contact from someone in Risk Management.
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Square
Square@Square·
Meet Square Register (2nd generation) ⚡️ Lightning-fast checkout, two responsive touchscreens, and the reliability busy counters demand. This is checkout that keeps up. (1/3)
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Square Support
Square Support@SquareSupport·
@seanjla Our team possesses the expertise to provide valuable insights on this matter. We would appreciate the opportunity to discuss this with you at your earliest convenience so that we may conduct a thorough analysis. twitter.com/messages/compo…
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SJ
SJ@seanjla·
@blocks @nmolnar @mrjoeaston @rampart_news Can you explain why @square you hold people’s hard earned funds for 95 days and at times never deposit the funds in their account?? Is this ethical? People Do not use this company. Look for yourself online as how many small business owners never got their funds
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Block
Block@blocks·
Our Sales and Marketing Lead @nmolnar reflects on building Afterpay and the next chapter of driving growth at Block with @mrjoeaston on @rampart_news - Leading Afterpay through March 2020 - Building at Block over retiring - Cash App's opportunity to build the bank for the next generation - Making Bitcoin every day money youtube.com/watch?v=op_LMd…
YouTube video
YouTube
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Square Support
Square Support@SquareSupport·
@ThanetDear Hi. We are sorry to hear about this frustration, and we want to help you get to a resolution and be able to take delivery orders again. Can you send us a DM, so we can investigate further? Thanks.
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Margate Citizen
Margate Citizen@ThanetDear·
@SquareUK it’s been months that my square website hasn’t been able to take delivery orders. I’m getting quite frustrated that you aren’t sorting it out. I’m loosing money, customers and business. I am only a small business and it feels that I’m not important to you!
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Square Support
Square Support@SquareSupport·
We are very sorry to hear that your Appointments experience has been frustrating, and we are open to all feedback as we want to improve our products for our Sellers. Please let us know if there is any feedback you have now or in the future, and we can pass it on for you. We are here to help.
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Grumpus McScrooge
Grumpus McScrooge@GrumpusMcScroog·
@Square @KatzsDeli Your new appointment system is an embarrassment and now you’re discontinuing the one that actually works correctly? Whoever leads your appointment system is pathetic. I’ll start posting videos of the MANY embarrassing issues it still has since you won’t listen any other way.
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Square
Square@Square·
The team behind the counter at @katzsdeli, now front and center. A New York institution since 1888. See you in the neighborhood, papi.
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Square Support
Square Support@SquareSupport·
@Caspar3x21inch We understand you're looking for some clarity on this matter. Our team would genuinely love to help you work through this. Whenever you have a moment to spare, we'd really appreciate hearing from you, so we can explore this together and find the best path forward.
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Evelyn Janeidy
Evelyn Janeidy@JaneidyEve·
@SquareSupport This glitch has been happening for over 6 months on the free Square site. 🫠
Evelyn Janeidy@JaneidyEve

@Square There's a glitch on the Free Square website where when I set my inventory to have 1 item in stock, people are able to buy an infinite number of items. The "Add to Cart" seems to be glitching. It doesn't stop at 1 item. Example: programmed 1 in stock & I can add infinity

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Square Support
Square Support@SquareSupport·
@PeckKinnon We are happy to investigate this and take a deeper look if you could send us a DM. Thanks.
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Kinnon Peck
Kinnon Peck@PeckKinnon·
@AmritaAhuja @jimcramer @CNBC @blocks @CashApp @Square @proto Is there someone in square accounting that can help me get the $25k square transaction I did September 23rd? This is effecting my taxes closing out accounting paying bills? I understand having a holding period I did a single transaction 154 days ago and cannot get my funds!
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Amrita Ahuja
Amrita Ahuja@AmritaAhuja·
Joined @jimcramer @CNBC from the Masonic at our Investor Day to reflect the momentum across @blocks. We’re moving with clarity, shipping faster and building with a long term vision across our ecosystems @CashApp @Square @Proto. Excited for what’s next and to continue delivering value for our customers and shareholders. cnbc.com/video/2025/11/…
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Square Support
Square Support@SquareSupport·
@PeckKinnon We'd like to get some more details from you. When you have the chance, please send us a DM so we can gather some information and take a look into this together. Thank you.
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Kinnon Peck
Kinnon Peck@PeckKinnon·
@Square @KatzsDeli Is there someone in the accounting team that can help me get the 25k dollar square transaction I got September 23rd? This is effecting my taxes closing out accounting paying bills? I did a single transaction 154 days ago and cannot get my money!
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Square Support
Square Support@SquareSupport·
@Donai277476 After working diligently with our Account Services team, we were able to get your account reactivated. You should have access to your funds as well.
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Donai
Donai@Donai277476·
@MarcelyInspect @Square @KatzsDeli Then they disguise their policy in a 100 page contract they have you sign the downfall of this company is going to be insane it’s really sad that small businesses trust them and they pull the rug from under us
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Square Support
Square Support@SquareSupport·
@Junglegsus We understand you're looking for assistance, and we genuinely want to help you through this. Whenever you have a spare moment, would you mind reaching out to us with a private message? We're here to support you and look forward to hearing from you. twitter.com/messages/compo…
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Jelajahi

@SquareAU @orbed_ @Square @whop @inapoqm @SquareJapan @DreadMaps @martinzhang1973