Therealtomolden

@TurkishAirlines @BilalEksiTHY @GWR It’s a shame that it’s one of the worst customer service. We are still awaiting a refund promised by Turkish Airlines 6 months ago! Please can you respond to DMs with an update?

We’re officially recognized by Guinness World Records for the title "Most Countries Flown to by an Airline". The record certificate was presented to our CEO @BilalEksiTHY at Santiago Arturo Merino Benítez International Airport following our inaugural flight to Chile. @GWR #TurkishAirlines

@TurkishAirlines What about the customers that are still chasing a refund? It’s been 6 months and we are still following up with customer service for a refund. Customer service said at 4am 24 June that we would be refunded after TK cancelled, but we are still following up with no response from TK

We have officially set a world record for flying to the most countries across the globe! Thank you to our passengers, team members, and partners who made this incredible milestone possible. 🌍✈️

@TurkishAirlines ATTENTION - we are still waiting for a refund after chasing 6 months. Turkish airlines promised a refund on 24 June but now there’s no response from them despite multiple chasers. Really poor customer service 👎

Let’s take off to Santiago in style! ✈️ Discover the warmth of Turkish hospitality on our first flight to Santiago with sweet Turkish delight, thoughtfully designed amenity kits, and award-winning service for an unforgettable journey. #TurkishAirlines

@TK_HelpDesk Shared with you again, but you’ve had this for weeks. When will you message me back? Please, this is so frustrating!

@TPNO99 Hello, can you share your name, surname, ticket or reservation number, phone number and e-mail address via DM so that I can provide feedback? bit.ly/TK_DM ^Miray

Designed to make travel smoother for our little guests and their families! ✈️ 👶 Our baby travel kit includes a changing mat, bib, wet wipes, and a handy booklet filled with travel tips. Available now on all overseas flights over 8 hours! #TurkishAirlines

@TurkishAirlines Still waiting, nothing from customer service. One of the worst airlines to resolve customer disputes

@TurkishAirlines We are still waiting 6 months later to get a refund

@TK_HelpDesk 9 hours later and still absolutely nothing. We have hat to raise the matter with the Civil Aviation Directorate

@TK_HelpDesk Sent you another chaser in DM, been chasing for 4 weeks now! Really poor customer service, very frustrating process.

New destination unlocked: Santiago! ✈️ Explore its iconic landmarks, savor its rich cuisine, and immerse yourself in the spirit of Chile’s capital. Book your ticket now and let Santiago be the destination of your dreams. #TurkishAirlines

@TurkishAirlines Disgusting treatment of customers. We are still chasing a refund 6 months later. Turkish airlines customer service promised one thing over the phone and then they do not honour their word. We have had to raise the matter with the Civil Aviation Directorate SHY

One of the world’s most captivating destinations: Santiago!
Nestled under the shadow of the Andes, Chile's stunning capital offers a perfect blend of history, nature, and vibrant culture. Are you ready to explore its breathtaking landscapes and rich heritage? #TurkishAirlines

@TK_TR 6 ay önce havaalanında mahsur kaldık ve müşteri hizmetlerini beklemek tam bir kabustu. Hala para iadesi yapılmadı.

Planet Kablosuz Eğlence sistemine bağlanın ve kişisel cihazınızdan favori filmlerinize, müziklerinize ve daha fazlasına erişin. Eğlence sistemini kişisel kulaklığınız ile kullanabilirsiniz. #TürkHavaYolları

@TurkishAirlines Worst customer service. Absolutely no action. Was left stranded 6 months ago and still waiting for customer service to resolve. We have escalated the case to the Civil Aviation Directorate

Medina offers a unique experience with its peaceful atmosphere, the Prophet’s Mosque, and sites reflecting the rich history of Islam. Visit this sacred city and then proceed to Mecca to perform your Umrah pilgrimage with the convenience of visa on arrival. #TurkishAirlines

@TK_HelpDesk Bunu 6 ay önce ve 4 hafta önce de söyledim, müşteri hizmetlerinden hala bir şey yok. Bu şikayeti olan birçok müşteri de umutsuz müşteri hizmetleri hakkında. Neler oluyor?

@TPNO99 Merhaba, yaşadığınız süreç nedeniyle üzgünüm. Geri bildirim oluşturabilmem için ad-soyad bilginizi, bilet ya da rezervasyon numaranızı, telefon numaranızı ve e-posta adresinizi DM aracılığıyla paylaşabilir misiniz? ^Aysun bit.ly/TK_DM

Medine, huzur dolu atmosferi, Mescid-i Nebevi’nin manevi dokusu ve İslam tarihinden izlerle unutulmaz bir deneyim sunuyor. Kapıda vize kolaylığıyla bu kutsal şehri ziyaret edip Mekke-i Mükerreme’ye geçerek Umre ibadetinizi gerçekleştirebilirsiniz. #TürkHavaYolları

@TurkishAirlines AVOID! ——- worst customer service! still waiting for a refund, been following up for 6 months. Turkish airlines left us stranded at the airport at 3am, promised a refund and now aren’t responding. Proceed at your own risk

@TK_HelpDesk Son 4 haftadır DM gönderiyorum ama sizden hiçbir şey yok. En kötü müşteri hizmeti, müşteriler daha iyisini hak ediyor - çok fazla şikayet

@TPNO99 Yaşamış olduğunuz sorun için üzgünüm. Konu hakkında inceleme yapılabilmesi için detayları DM ile iletebilir misiniz? ^Bengi bit.ly/TK_DM

Masalsı bir yolculuk için Rovaniemi sizi bekliyor. Etkileyici dokusu ve bir kış masalını andıran atmosferiyle Rovaniemi’yi keşfetmenin tam zamanı! #TürkHavaYolları

@TK_HelpDesk Check your DMs, sent multiple follow ups! Very frustrating - you post here but no action at all

@TPNO99 Hi, I'm more than happy to talk to you about this. May I have some more detail regarding your feedback via DM? ^Elif bit.ly/TK_DM

Turkish Airlines presents Inner Portrait, a collaboration with @refikanadol and a mesmerizing fusion of art and AI that turns the emotions of 4 first-time travelers into captivating masterpieces. Ready to uncover the beauty of human experiences like never before? Coming soon... ✨ #TurkishAirlines #InnerPortrait

@TK_HelpDesk No update from Turkish airlines despite weeks of follow ups. Still chasing a refund after 6 months TK left us stranded

@TPNO99 Hello, sorry for the long process. I've forwarded the issue for an immediate response. You'll be notified soon. Thank you for your patience. ^Alper

@TurkishAirlines @refikanadol For those following, still no response from Turkish airlines. Absolutely abhorrent customer service. Best to raise a reversal through credit card company

@TurkishAirlines @refikanadol Still waiting for Turkish Airlines to refund business class tickets after their ticketing issue left us stranded at the airport. Latest complaint has been with customer service for 4 weeks and zero action. BUYER BEWARE

Inner Portrait, brought to life through the collaboration with @refikanadol explores the cognitive effects of travel. The documentary about this artwork will premiere at a gala event on 27/11. Experience the exhibition in Istanbul at the AKM from 28/11 to 01/12. #InnerPortrait