TK HelpDesk

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TK HelpDesk

@TK_HelpDesk

Welcome to @turkishairlines Customer Support! We’re here at your service 24/7. ✈️ @TK_TR destek hesabına hoş geldiniz. Size destek olmak için 7/24 buradayız.

Türkiye Katılım Kasım 2012
10 Takip Edilen114.9K Takipçiler
TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@LucyQiu1025 Hello, according to my check, the processes in regards with your feedback continue. I have forwarded your message to our team. I'm sorry for the long process. Have a nice day. ^Cem
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QIULUANXUAN
QIULUANXUAN@LucyQiu1025·
Hot food on me. Crew did nothing. Airport told me to buy my own clothes. Complaint got me 4,000 miles and a unilateral "case closed." 10+ hours of flight in stains and borrowed clothes. This is @TurkishAirlines "service."
QIULUANXUAN tweet media
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Apa jan
Apa jan@delhiwaliapa·
@TurkishTechnic Turkish airlines only has one story and that’s how to scam passengers. Pathetic service! Non existent customer service! Shame on you
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Turkish Technic
Turkish Technic@TurkishTechnic·
Every livery tells a story, this one carries a vision. ✈️ Proud to deliver this special livery. #NexusoftheWorld 🇹🇷
Invest in Türkiye@InvestTurkey

As we celebrate the 20th anniversary of @InvestTurkey, we also mark two decades of excellence in investment promotion. Today, we are taking our "Nexus of the World" vision to new heights through a landmark partnership with @TurkishAirlines. The "Invest in Türkiye – Nexus of the World" livery now proudly takes flight aboard Turkish Airlines' Airbus A330, TC-JOD "Malazgirt". Bringing together the unparalleled global connectivity of Turkish Airlines and Invest in Türkiye's vision, this collaboration highlights Türkiye as a strategic powerhouse for investments. We extend our sincere appreciation to Turkish Airlines, @TurkishTechnic, @HEASResmi, and @iGAirport for their expertise, collaboration, and dedication in bringing this vision to life. Open the door to endless opportunities in a market offering direct access to 1.3 billion consumers and a USD 31.2 trillion economy within just a four-hour flight radius—carried by the airline that flies to more countries than any other in the world. #InvestinTürkiye #NexusoftheWorld #TurkishAirlines #PowerhouseforInvestments #Türkiye

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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@mostafa_1_20 Hello, I'm sorry. If you have a feedback reference number that you've created on our website regarding your issue, could you please share it with me via private message? ^Cem
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Mostafa 🇮🇷🚩🚩
Mostafa 🇮🇷🚩🚩@mostafa_1_20·
@TurkishAirlines Very poor customer service. It has been three months since the airline cancelled my flight, and they still haven’t issued my refund.
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Enny Jerry.O.
Enny Jerry.O.@GodElevated·
Dear @TurkishAirlines I will be waiting for your response before it get to social media. Thank you for your cooperation.
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@verdezahar Merhaba, yaşadığınız durum için üzgünüm. Ek bagaj hakkını Türk Hava Yolları’nın resmi web sitesi üzerinden satın alabilirsiniz. Lütfen aşağıdaki bağlantıyı ziyaret ederek işlemi gerçekleştirin. Anlayışınız için teşekkür ederim. bitly.cx/PBIyY ^Atlas
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ayse eslem yesil seker
ayse eslem yesil seker@verdezahar·
thy bagaj hakkımı 60 kilo fln yapamaz mı ya aklıma gelen herkese bir şeyler almak istiyorum😭
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@JOHAN_HANIBOY Hello, in order to check, could you please share your membership number, ticket number or reservation code, along with your full name and the e‑mail address registered in your booking via DM? ^Buse x.com/messages/compo…
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Johan van Schalkwyk
Johan van Schalkwyk@JOHAN_HANIBOY·
@staralliance - I am Elite Plus Turkish Airlines status (Star Alliance Gold) and was refused lounge access in Cape Town for an international flight on Sputh African Airways. I was told they do not accept Star Alliance Gold?
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@orage_noir Yaşamış olduğunuz sorun için tekrar üzgün olduğumu belirtmek isterim. Size daha iyi yardımcı olabilmem ve durumu ayrıntılı şekilde anlayabilmem için tüm detayları DM üzerinden paylaşabilir misiniz? ^Buse x.com/messages/compo…
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oragenoir
oragenoir@orage_noir·
@TK_HelpDesk Siz bana sorun kardeşim. Bir de ben mi başvuracağım size? Dünya kadar para ödüyoruz. Gördüğümüz muameleye bak.
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Türk Hava Yolları
Türk Hava Yolları@TK_TR·
İrade Bizim, Zafer Bizim! Birliğimizden aldığımız güç, bağımsızlığımıza duyduğumuz sarsılmaz inanç ve vatan sevgimizle yazılan 15 Temmuz destanının 10. yılında aziz şehitlerimizi rahmetle, kahraman gazilerimizi minnet ve saygıyla anıyoruz.
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
We’re glad to hear that you received the email and that the issue has been successfully resolved. Your feedback is truly appreciated, and we hope this positive experience reflects our commitment to providing faster and more customer‑focused service in the future. Wishing you a wonderful day. ^Atlas
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Sk Samiur Rahman
Sk Samiur Rahman@sk_sami_7·
@TK_HelpDesk It took a very delayed reply to get here, but thank you for the positive outcome. Email received! I hope this is a step toward faster, more customer-centric service in the future.
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Turkish Airlines
Turkish Airlines@TurkishAirlines·
We are proud to be named Türkiye’s Most Valuable Brand for the 9th consecutive time in the Brand Finance Report! We have increased our brand value by 27%, reaching USD 2.9 billion. With this achievement, we have further strengthened our position as Türkiye’s most valuable brand. We would like to thank all our colleagues for their dedication and our guests for their trust throughout this journey. brandirectory.com/reports/turkiye
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
Merhaba, fiyatlar, pazar yapısı, biletin satın alındığı kanal ve seçilen uçuş paketine göre değişiklik göstermekte olup; promosyonlarımız ise sürekli güncellenmektedir. Promosyonlarımız hakkında detaylı bilgi almak için bağlantıyı inceleyebilirsiniz. İlginize teşekkürler. air.tk/kampanyalar ^Cemre
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Züleyha
Züleyha@Zleyhabbix·
@TK_TR Beş gün önce 1350 tl olan bilet şu an 7 bin TL açtık bildirimi indirim bekliyorum
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Türk Hava Yolları
Türk Hava Yolları@TK_TR·
Bazı ayrıcalıklar var ki, en çok gençlere yakışır. Ben senin yerinde olsam bildirimleri açardım…
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xm
xm@cornelimarin·
@TurkishAirlines Careful when you buy your seats! You pay a lot for leg room and get none when you board. The map they show at buying seats does not match the seats number in aircraft. Scam
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Turkish Airlines
Turkish Airlines@TurkishAirlines·
Start planning your perfect journey today. Experience the world with exclusive Turkish Airlines offers.
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@sk_sami_7 Hello, our teams are currently working on the matter. You will be informed via e-mail as soon as possible. Have a great day. ^Atlas
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Sk Samiur Rahman
Sk Samiur Rahman@sk_sami_7·
@TK_HelpDesk Finally, the airline accepted my valid digital signature terms & is proceeding with the refund. I appreciate this step and hope they improve their customer service with more honesty. The other dispute goes to @SHGM . Deleting past posts soon!
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@sk_sami_7 Hello, I am sorry to hear about this situation. To help me fully understand and assist you, please share any additional details with me via private message. ^Masal x.com/messages/compo…
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Sk Samiur Rahman
Sk Samiur Rahman@sk_sami_7·
@TurkishAirlines Still a great airline for food and in-flight service. However, scaling up and increasing routes isn't enough if quality drops. Customer service needs more honesty, and flight delays must be addressed. Hope they return to their previous great standards!
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oragenoir
oragenoir@orage_noir·
@TK_TR Teknik arızadan dolayı 2 saat 35 dakika rötar! Sorarlarsa dünyanın en büyük havayolu şirketi dersiniz!
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
Our teams are working diligently to find the most appropriate solution. I have notified our customer relations team again to ensure they get back to you as quickly as possible. Additionally, for your own security, please avoid sharing any personal information publicly. Thank you for your patience and understanding. ^Masal
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Hunny Batra
Hunny Batra@HunnyBatra221·
@eDreams Please take a moment and work with Turkish Airlines on my booking ref 24558386030(edreams) RJV36K(Turkish) e-ticket 2352291060472. Its been 10 days now. Flight cancelled by Turkish airline not me. I need new dates confirmation... Its really a nightmare in eDreams.
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Adeel Khalid
Adeel Khalid@Adeelkhalid31·
I purchased ticket via Travelup and unfortunately my father passed away. I was unable to travel to Pakistan. TravelUp is not responding & I have confirmed tickets on Aug 2 to UK. Now, do I need to reschedule it or travel on same ticket @TK_HelpDesk @Travel_Up @TurkishAirlines
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
I completely understand your concern and am very sorry for the inconvenience this has caused. Please be assured that our specialized teams are currently investigating the matter with top priority, and they will contact you directly with an update the moment it is resolved. Your patience is highly appreciated as we work through this for you. ^Masal
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Hunny Batra
Hunny Batra@HunnyBatra221·
@TK_HelpDesk you guys are only copying and pasting the same comments as always. no body contacted me so far. its been close to 2 weeks now. if you don't want to help you can simply say here upfront. why revolving the same stuff again and again? @TurkishAirlines
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
Hello, I sincerely apologize for the ongoing inconvenience this situation has caused. Our dedicated teams continue to review the matter with high priority, and they will reach out to you directly as soon as an update becomes available. Your patience and understanding during this process are truly appreciated. ^Masal
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TK HelpDesk
TK HelpDesk@TK_HelpDesk·
@JungleTige35678 Hello, I'm truly sorry for any irregularities you may have experienced. In order for me to assist you further, may you please share your ticket number or reservation code, e-mail address, phone number with country code and full name via private message? ^Masal x.com/messages/compo…
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Jungle Tiger
Jungle Tiger@JungleTige35678·
@TurkishAirlines This is the worst airline who will deny your rights when you miss a connection and are put on a plane next day. I will be filing a claim via yh.shgm.gov.tr
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Turkish Airlines
Turkish Airlines@TurkishAirlines·
Every holiday brings you closer to your next adventure. Book with Turkish Airlines Holidays, earn extra Miles, and use your Miles on your next flight. #TurkishAirlines
Turkish Airlines tweet mediaTurkish Airlines tweet mediaTurkish Airlines tweet media
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Keşfet

@LucyQiu1025 @TurkishAirlines @delhiwaliapa @TurkishTechnic @mostafa_1_20 @StayIN_UrOwnLN @GodElevated @verdezahar