And thanks to @Morrisons for telling me there was nothing they could do apart for a door step delivery the next day and then for putting the phone down on me.
Thanks to @NatWest_Help for putting a transaction on hold as it was 'unusual' how many families with covid do on line food shops? I have now lost my delivery slot and cant get another one for 2 days. Family of 2 adults and kids. This all happened at 11pm last night whilst asleep