Marc Dougherty me-retweet
Marc Dougherty
758 posts
Marc Dougherty me-retweet
“Data-driven” decision: This affects a small number of people, so we won’t fix it.
Values-driven decision: This excludes or harms a small number of otherwise disadvantaged people; that’s not ok, so we’ll fix it.
The metrics you focus on are never neutral.
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I'm a believer in "the bug is not fixed until the fix is live", which helps highlight the value of CI/CD.
I'm kind of shocked (and sad) that this integration is rare.
David Cramer@zeeg
Outside of things like Vercel/Netlify, where have you seen companies publish when changes are live in production? I'm looking for examples of customers opening feature/bug reports, and then having those literal tickets updated when something is live.
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Marc Dougherty me-retweet
I've found product and marketing orgs expect documentation to have funnels when docs users themselves rarely expect, want, or follow any path you provide. Documentation is more like an open air park that people can walk into or through than a carnival with ticket gates and exit
Ealing, London 🇬🇧 English
Marc Dougherty me-retweet
as long as you’re having fun with those you love it’s all more than worth it
Los Angeles, CA 🇺🇸 English
The two most critical assets a company has are psychological safety and institutional knowledge (i.e. the stuff that's not written down). Twitter is now lacking both. 😬
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I love this type of physical interface! Way better IMO than speech. ⭐
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@stevemcghee Fix your code so you can differentiate backend failures. Now that you have data, talk to the backend team about it. Your request patterns might be an outlier for them.
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Your backend is not reliable enough for you to meet your SLO, do you:
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Marc Dougherty me-retweet
If you're dead inside, go outside. Whether you're taking a walk in a park or hiking in the wilderness, spending time in nature can improve mental health and cognition. Where is your favorite place to spend time outside? Photo by Courtney Celley/USFWS.
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Marc Dougherty me-retweet
I love this analogy. KRs also indicate when you've done "enough", and can focus elsewhere. KPIs don't usually have ceilings 📈
R 'Nearest' Nabors@rachelnabors
Today I explained OKRs and KPIs twice and why you should never mistake KRs for KPIs. My fave example from the two showed how you can apply this framework in your every day life..
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Marc Dougherty me-retweet
This is a good looking list. Several of them are new to me, and I'm excited to check them out!
Meghna Das (She/her)@Meghna__Das_
Hey, #BookTwitter! I have been exploring various #books on #DevRel and #community lately. Sharing some of my favourite ones from the bucket list here.📚💗 A thread🧵
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@johncutlefish I'm seeing a lot of "bottom up" change in companies whose labor force has recently unionized 😂. Here's hoping that's not the only way!
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Marc Dougherty me-retweet
@ahidalgosre @niallm Observability (more than just metrics). Consistency, with the goal of simplicity (e.g. "we recommend this pattern..."). Organizational influence (without authority). Dealing with tech debt.
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This is a great illustration. As a devrel practitioner, I appreciate this holistic perspective. Excited to read the book!
Daniel de Mello@dandemello
@johncutlefish In Build, @tfadell makes the point that the customer doesn’t care about whatever we call “the product”, they care about their whole experience. For him, makers should put care into every aspect of the journey. And community is one of those relevant touchpoints.
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Migrations are such an intrinsic part of what we do as infrastructure/platform engineers. Why are they so hard? Why are we so bad at them?
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