Brave Support

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Brave Support

Brave Support

@BraveSupport

Official User Support for Brave Browser. Please send us a DM for assistance.

San Francisco, CA 参加日 Haziran 2018
39 フォロー中7.3K フォロワー
Brave Support
Brave Support@BraveSupport·
We’re aware of an issue affecting some Windows users with yesterday's release (v1.81.131), where Brave launches as a blank, unresponsive screen. If you're experiencing this, please see this post for steps to resolve community.brave.com/t/resolution-f….
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MrWard
MrWard@GreighWard·
My Brave browser is showing every screen white after update… Anyone know how to fix this?
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Brave Support
Brave Support@BraveSupport·
@CulI1252175 Hello! Please check to see if it works in a Private Window. If so, try the following: - Clearing cookies/browsing history (brave://settings/clearBrowserData) - Updating adblock filters (brave://settings/shields/filters).
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c06c
c06c@CulI1252175·
@BraveSupport Looks like youtube ads are back as it detects it and not sure how to bypass it could you help?
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Brave Support
Brave Support@BraveSupport·
@RestTarRr Hello - We apologize for the trouble. We're looking into this issue and any updates can be viewed in the linked ticket. Thank you!
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RestTarRr
RestTarRr@RestTarRr·
@BraveSupport Should we also expect a fix to the fullscreen line bug? Watching videos is unbearable right now. A random line sits at the top. Like I don't wanna have to download all extensions on another browser but this is so bad... github.com/brave/brave-br…
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Remington (Remy)
Remington (Remy)@RemingtonBuck98·
@BraveSupport I can't get the @SCHEELS website to load any pages except the main page. All I can see elsewhere are the header and footer. Tried on desktop and Android app. Running the latest versions.
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Michael Javert
Michael Javert@PupHydrogen·
@brave @BraveSupport I am on @ZorinOS 18 Pro. Why does this keep happening when trying to save a picture ? I wait, nothing happens except the repeated message. I "Force Quit" as no where else to go and it logs me out of Zorin. Why can't this stuff work ? Leo doesn't help and keeps telling me to do what is already been done.
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Brave Support
Brave Support@BraveSupport·
@Grubbie1313 Hi @Grubbie1313, apologies for the delayed reply! Thanks for sending those screenshots. I'd like to confirm everything is working as expected on your end, and have a couple of follow up q's. would you be willing to send a DM? It seems I'm unable to initiate one with your account.
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Not So Grubbie
Not So Grubbie@Grubbie1313·
@BrendanEich @brave @2D3DUXD Hi Brendan, Just a wee follow-up to let you know that the issue with DDG is now sorted. I had to do an additional step, which resulted in removing the DDG url from the Brave icon on the desktop > Properties. Snippets below for reference... 🙂
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BrendanEich
BrendanEich@BrendanEich·
This is false as stated. Only search engines with an account system must age-verify in Oz . We at @Brave oppose this fig-leaf for govt doxxing/banning/prosecuting-crimethink. Happily Brave Search has no login at all. We do not profile you. So we are not required to age-verify.
Reclaim The Net@ReclaimTheNetHQ

Australia just slipped in a rule forcing search engines to verify users’ ages. Google and Bing now have six months to add ID checks like face scans, photo IDs, credit cards, or third-party verifiers to filter “high-impact” content. Australia is moving toward a future where you’ll need to show ID just to search.

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Vista Toons
Vista Toons@ToonsVista·
@BraveSupport Here is the screenshot from the receipt I received I don't receive any confirmation from you guys just Google play send me the notification
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Brave Support
Brave Support@BraveSupport·
@ToonsVista The invoice number is not required make a submission. Thanks!
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Vista Toons
Vista Toons@ToonsVista·
@BraveSupport Thanks for the response I want unable to send a DM and also I try to submit a request with the link you send but unable to give the correct invoice number as I continue the order with Google pay and the order number they provide is not allowed by the you guys
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DLBIA
DLBIA@Yuukichasu·
Brave、YouTubeの最初の読み込み2テンポぐらい遅くなったし、ダブルタップで10秒送り出来なくなって劣化してる。 頼むから直してくれー @brave @BraveSupport
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Brandon Tan
Brandon Tan@brandontan·
@BraveSupport brave_search.brave_web_search({"query":"coding agent observability cost tracking Claude Code audit tool AI agent evals 2026","count":10}) └ Error: Rate limit exceeded Please assist.
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Vista Toons
Vista Toons@ToonsVista·
@BraveSupport I recently purchased a Premium plan, but when I log into my dashboard it still shows that I have no active plan. This is quite confusing as the payment has already been completed.
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Noah
Noah@CaptSirloin·
@BraveSupport having issues with youtube again? I dont have an ad block on my account :S
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Brave Support
Brave Support@BraveSupport·
@StrykerX31 @brave Please check to see if it works in a Private Window. If it works in a Private Window, please try the following in your regular browsing profile. - Clearing cookies/browsing history (brave://settings/clearBrowserData) - Updating adblock filters (brave://settings/shields/filters)
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Brave
Brave@brave·
The Brave Search API's portal now has an integrated playground feature so you can try out code samples provided by our documentation or the AI assistant. It's an easy way to explore our API's capabilities and experiment with ideas before integrating them into your app!
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Brave Support
Brave Support@BraveSupport·
@blank_9485 Hello! Please visit the New Tab Page settings and toggle off Show New Tab Page Ads.
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Blank 9485
Blank 9485@blank_9485·
@BraveSupport I installed brave browser to block ads, but brave itself shows ads on start screen to install proton.. is there a way to disable this?
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Brave Support
Brave Support@BraveSupport·
@LightInForest28 Can you update to 1.87.192 and let me know if you're still experiencing this issue? Thanks!
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Taurandir naLothlorien
Taurandir naLothlorien@LightInForest28·
@BraveSupport Hi @BraveSupport I use the Brave App version: Brave 1.87.191, Chromium 145.0.7632.120 Android 16; Build/BP2A.250605.031.A3 on a Galaxy A54 5G. YouTube background playing in general OK. But App refuses to play playlists in background, I have always open the window to continuate.
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General Kanye_Trump. (Space Force)💎
@brave You might see ads in Chrome but at least YouTube will play. Brave is unusable to watch YouTube. constant reloading the YouTube page. It's been a couple of months that YouTube has been broken. And YES, I tried all the fixes. @BraveSupport
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