CEDR Consumer ADR

@ITHEINTERNETGOD Dear Ant Thank you for your Tweet. Please head on to our website at cisas.org.uk and complete our application form by selecting 'complain now'. Kind regards Holly

@CEDRConsumerADR Please help 🙏

@verylittle2know @virginmedia Hi Z I can see our team responded to you via email on the 4th to let you know that your case was currently being reviewed and that we have until the 16ht March 2021 to review the application. Please await a further update from us on or before this date. Kind regards Holly

@verylittle2know @virginmedia Hi Z Thanks for this. Please send us an email to cisas@cedr.com Kind regards Holly

@verylittle2know @virginmedia Hi Z I can confirm we are receiving private messages fine. Alternatively, please email the CISAS team at cisas@cedr.com Kind regards Holly

@verylittle2know @virginmedia Hi Z Yes please, please message us privately to provide it. Kind regards Holly

@verylittle2know @virginmedia Hi Z Have you logged a case with CISAS? Kind regards Holly

@Daniellaws2345 @cortina Dear Daniel, CEDR may be able to assist in this matter. In order to raise a complaint with us about BA, please visit our website at cedr.com/consumer/aviat… Kind regards Holly

@cortina @CEDRConsumerADR I have issue with british airways after being a paid up customer thay basicly cancelled my flight and blanked me and left me in the USA Iv tried to raise complaints with them again blanked Is this somthing u could help me with ?

Win, lose or draw, I have to say the process for filing a flight delay claim with @CEDRConsumerADR is remarkably easy.

@LauraSh94522761 @sykescottages Hi Laura, We do have a Scheme here at CEDR which may be able to assist with complaints about Sykes Cottages. Please go to our Package Holidays website here cedr.com/consumer/holid…

@keplerniko Dear KeplerNiko In order to raise a claim about an airline registered with CEDR, please follow the 'complain now' steps on our website cedr.com/consumer/aviat…

@MartinH12798842 @BritishAirwSUCK @British_Airways CEDR will usually respond to any application within 15 working days. If you have not heard from us yet, please contact us directly on 0207 536 6099 or at aviation@cedr.com Please have your case reference number to hand.

@BritishAirwSUCK @British_Airways @CEDRConsumerADR Still waiting to hear from CEDR. It's all gone very quiet. I imagine they are very busy.

@British_Airways I raised a claim for compensation with BA after my wife and daughters were dumped in Boston Us en-route to NY with no accommodation or onward support. That was August. I have opened a dispute with CEDR. Court to follow if no success.

@Nazan_Fikret Hi Nazan, Our website cedr.com/consumer/aviat… explains a bit more about our Scheme and how it may help you.

@CEDRConsumerADR I would like to escalate a complaint about easyJet (I’m £230 out of pocket due- given misleading/wrong information at Glasgow airport EasyJet customer services. They advised that I’d be reimbursed expenses if booked a flight with alternative airplane). Pls help.

@OliverRevi We don't deal with gadgets. You should try and look at the terms and conditions of the traders website.

@CEDRConsumerADR I'm trying to dispute a laptop (c£1,100) with a trader. There isn't a category for gadgets on your website. Where do I go?

@NickAiello3000 @Rics I'm sorry Nick but we cannot comment on why the company you have a dispute with has decided to sue you. We recommend that you seek legal advice from a suitably experienced solicitor.

@CEDRConsumerADR @Rics Hi folks not what is the point if businesses have to pay yourselves £350 they will always go for cheaper option of county court - current system is not fit for purpose I was also advised by yourselves I had a year to tender complaint - bad advise

@CEDRConsumerADR hi folks feeling frustrated company I had issue with surveyor by passed CEDR and went straight to small claims makes me wonder if system fit for purpose 🤨

@NickAiello3000 @Rics I'm sorry to hear that Nick. We can only assist in matters that are not subject to court action as the courts have higher powers.

@CEDRConsumerADR @Rics Hi yes - however we where told by yourselves we had up to a year to submit claim after reaching deadlock however the company went straight to small claim bypassing our chance to have their work checked by yourselves - very disappointing and frustrating

@NickAiello3000 We provide independent adjudication for disputes between customers and companies regarding the surveying activities of subscribing RICS member firms including, but not limited to, Homebuyers Reports, Building Surveys and Professional Advice.

@blueline338 Hi @blueline338, please call us with your case number Our CISAS claim phone number is 020 7 520 3814 and we are open from 9-5 Mon-Fri. Thanks, Michelle.

@DebNelson357 Hi, the Submit a Claim process does appear to be working. Please can you ensure you have any pop up blockers/ad blockers switched off, or try using another browser. Failing that please call us on 020 7536 6099 and we can assist with your claim submission. -Ned

@CEDRConsumerADR It is aviation, the link does not work when you try to file a claim. So frustrating

@CEDRConsumerADR I’ve tried to ‘file a case’ about 10 times this evening... just takes me to a blank page?! Pretty frustrating when you’re trying to log a complaint, I think you’d agree? Is this a usual problem?

@SandraLBaker5 Hi Sandra, Your case has been confirmed for acceptance so we will send communication over to you tomorrow morning. Apologies again for the delay. - Ned

@SandraLBaker5 Hi Sandra, many apologies for the radio silence. I have alerted the Aviation team leader of your case and that you've not heard anything. I will come back to you with confirmation of when the case will be looked at shortly. Best regards, Ned

@CEDRConsumerADR the deadline for you to review my application has passed but ive received no response. Could someone look into this please. Case file 549789 #easyjet many thanks