ComEd

@kevindstevens Thank you for the positive feedback Kevin. 🤜🤛❤👷‍♂️ We appreciate you supporting our crews while they work to restore power.

Have been watching this crew work on and off tonight. Couldn’t have been nicer, had a temporary fix but decided to do it right - that was 5 hours ago. Thankful for the crews that do this work. @ComEd

@le_avion Hello, thanks for reaching out to us. Are you still having an issue logging into your online account? If so, please send us a DM with you account inforion and we'll look into the matter.

@ComEd you broke my online account. I can login alright but no information is displayed including my bills. I opened a ticket last week, got a call back, but the problem has not been fixed and no follow-up. Do I need to contact the Illinois attorney general to get it fixed?

Honored to celebrate the 101 Club nominees for 2025. These 58 @ComEd employees show what “powering lives” really means — putting safety first, protecting others, and supporting our customers and communities. So proud of this team!

Global Recycling Day is the perfect day to Identify what’s “Recyclable” and what happens after you recycle it! ♻ • Make sure to clean off aluminum • Empty liquids & wipe food residue from plastic • Flatten cardboard before recycling it We're proud to say we recycle 50-60% of our total waste.

@Bhavesh687 Hello, for you to DM us you'll need to follow us and select the envelope icon highlighted in this image. We'd like to get your account information to identify if this is an account issue or a setting that can be changed while you're viewing.

@ComEd It doesnot allow me to send DM to your comed id..please look into this asap

Dear @ComEd pls fix ur website back to English i have been trying to help my dad with his electrical bill for last 3 days n cannot move forward as the website flips to some language that i have no idea. I tried everything..

Trees are an important part of our communities, but did you know that they cause 21% of our annual outages? Selecting the right tree & location before planting can reduce outages & ensure reliability for everyone. Review our newly updated smart planting guide to learn more.🌳

After restoring power to more than 200,000 customers here at home in recent days after severe weather, we’re sending 100+ employees to support @firstenergycorp with restoration efforts in New Jersey following snow and wind storms. Our crews will complete safety training upon arrival and get to work restoring service safely and quickly. Join us in wishing them a safe sendoff as they head out for mutual assistance! 👏

This year, we’re celebrating 15 years of the ComEd Coolers supporting the Special Children’s Charities Polar Plunge! See how this longtime tradition is making a real impact in our communities. 🔗 spr.ly/6003B6rZXL

@vg_theguy Hello, thanks for reaching out us. We'll be happy to look into this matter. Please send us a DM with your account information and we'll reach out to our EV Rebates team.

@ComEd I have a 2025 EV rebate case CECEPS1560654960. Now we are in 2026 and in so many months ur EV team take action and now they denied my application saying the format of receipt is not correct. I gave receipt to them twice but they kept denying. This really #disappointing.

Recently we had the pleasure of joining @FullCircle310, for the Brainerd Senior Center ribbon cutting. Through our partnership, we supported the installation of energy-efficient equipment and appliances at the senior center. These upgrades are expected to save nearly 594,000 kilowatt-hours for owners and residents, equivalent to planting 200 acres of trees! 🌱 That’s energy efficiency in action, supporting affordability while creating real environmental benefits.

@Jozefowski Hi Maker, thanks for contacting our social media team. Have you already called to report this and received a ticket number? If not, please send us a DM with the full address and we'll get this to the right team to address. Thank you.

@ComEd we going to do something about this tree on a power line already? It's been like half a week

@Bhavesh687 Hello Mein, thanks for reaching out to us. Please send us a DM with your account information and we'll trouble shoot further.

Dear @ComEd team not sure if you are knowing that your website is not working @ComEdSupport Your website is not working for last 4 days i am trying help my dad pay his bill but cannot due to this language..need help asap.

Another round of significant weather with high winds, thunderstorms, and snow is heading our way tonight and tomorrow. Our crews are ready to restore power safely and quickly should outages occur. Here’s how you can report a power outage: ⬇️

Thank you to our customers for your patience and to our crews for their continued storm restoration efforts. We are closely monitoring conditions and remain on standby for impending weather.

Crews have been working day and night and have restored power to 99% of customers affected by recent storms. We will continue to work throughout the weekend to ensure everyone is restored. Estimated times of restoration can change due to damage and necessary repairs, check ComEd.com/OutageTracker for updates. Thank you for your patience.

Thank you for your patience as our crews assess damage and restore service as safely and as quickly as possible. Estimated restoration times can change based on what crews find onsite. Get updates and information about our storm restoration process at ComEd.com/Map.

@GregvonderLippe Please send us a direct message with your account information so we can further investigate, thank you.

@ComEd It’s been 11 hours. You should be able to estimate restoration by now. Not communicating anything is unacceptable and dangerous

⚠️ High winds continue to cause outages within our service area and some repairs that require the use of bucket trucks cannot be safely completed when winds exceed 25 mph. If you see a downed power line or a line that is sparking, please stay back and call us immediately at 1 (800) 334-7661. Please visit ComEd.com/OutageTracker for updates as they become available.

@GregvonderLippe Greg, we understand your frustration and apologize for the inconvenience. Our crews are working as safely and quickly as possible to restore power. If an estimated restoration time is available, it will be updated on our online outage map at ComEd.com/Map.

@ComEd 8 hours with no power in Arlington Heights with no estimate for a fix

@rbermette Rachel, please be safe by staying away from the line. Thank you for reporting this and for the update about the crew responding. If this has not been resolved, please send us a direct message so we can escalate further.

@ComEd We did report a line that was sparking, which is connected to our house (as did the fire department) at 11am CST. still no word or ETA from ComEd…. Really concerned that this doesn’t seem to be a priority?