Con Edison

@rchang Good evening Robert, we are sorry for this inconvenience. Please DM your full Con Edison account number, and service address, so we may further assist. ~ DG

@ConEdison I’ve been on hold for over an hour now trying to get a hold of a customer service agent because i got notice that someone applied for service at my home and my service will end today if I don’t call customer service to prevent it from happening….

@itshellobryan Thank you for your patience, we can confirm there is no outage in your area. Do you currently not have power? ~ DG

@ConEdison Done

@ConEdison how would I know if there is a power outage in my area

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@MamaTamiko Good Morning, we have issued an emergency ticket to have someone take a look at the down wire. We apologize for the inconvenience. ~SH

@ConEdison Discovery: Down wire on sidewalk d I covered after 4 PM. Queens Village, 11429. 221st St. Dead end off 108. Who does it belong to? Is it live?

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@TheEmeraldNews Could you please DM us with the ticket number and address so we can check on this for you . Thank you. ~RJF

Hey @ConEdison — how many tickets does it take to get basic service done? I’ve called repeatedly, opened multiple requests, and NOTHING gets completed. This is a commercial business you’re impacting. Do your job.

@baxibillion Good evening, please DM your full Con Edison account number, service address, and a brief summary of your inquiry so we may further assist. ~ DG

@ConEdison I've been waiting on hold for two hours to talk to an agent. How can I get in touch with you?

@xander76 Good afternoon Sasha, we are sorry to hear about this. Please DM your full Con Edison account number, service address, and date of incident so we may further investigate. ~ DG

Hey @ConEdison, one of my two power mains was cut off in February and you made me hire an electrician to prove it was your issue. We filed a claim to get that money back, but we've never heard back, and support can't help us. Emailed outageclaims@coned as well, no response.

@LiebermanElliot Good afternoon, we are aware of the situation. We're working as quickly and safely as possible to restore service. Thank you. ~ DG

Manhole Fire Cuts Power to 38 Homes on East 2nd Street | Boro Park 24. ⁦@ConEdison⁩ ⁦@NYSDOT⁩ boropark24.com/news/manhole-f…

@Them3rge Thank you. ~RJF

@ConEdison 894 Dekalb Ave, Brooklyn, NY 11221

@ConEdison this doesn’t look right, Huge safety hazard. a childcare on the same block, elderly walking, people on wheelchairs. This looks like the perfect recipe for a lawsuit. Dekalb and Troop

@dudeischill Good morning Noah. We apologize for the inconvenience this has caused. If you are experiencing issues with your service, please send us a private message with your exact address and contact phone number, so we can report this on your behalf. Thank you. ~ LE

@liangsjunkmail @ConEdison Our power reset like 5 times.

@ConEdison reporting power outtage in 11219 brooklyn. my block along 62nd st and bet 12 av and 13 ave just lost power: please investigate as i got goldfishes at home; needs oxygen; thanks

We do see an area outage associated with the ZIP code you provided. However, to ensure that we have an open ticket for your specific address and to send you updates on the status of the outage, we will need your exact address and contact number. If you prefer, you may also report this online by visiting: spr.ly/6016B6PsFq. Thank you. ~ LE

@ConEdison Citizens app showing power lines explosion on 9av and 61st street in brooklyn 11219 Affecting that stretch of homes with shared power lines

@Keowe0 Please DM us your full account number so that we may look into this for you. ~DG

Almost $700 in electricity this month FOR A 3 BEDROOM… @ConEdison you guys need to figure out how I’m paying THIS much when I’ve been gone for most of the month??? HOW THE FUCK AM I PAYING THAT MUCH WHEN I HAVEN’T BEEN HOME?? MAKE IT MAKE SENSE

@madameaction You are very welcome. ~ DG

@ConEdison Thank you.

@ConEdison what’s with gas odors all over NYC? I’m worried

@joedeezmom Good evening, please DM your full Con Edison account number, so we may further look into this. We are so sorry to hear about this inconvenience. ~ DG

@ConEdison Your guys were working by my house for three days. Is it normal for them to leave a huge mess scattered thought the street and sidewalk when their done ? No, I don’t have a picture and I’m mad I didn’t take !

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@madameaction Good evening. We've issued a ticket for the emergency department to remove the work barriers. Thank you for bringing this to our attention.~SM

@ConEdison @ladyearth31 220 E 85th st. Seriously. Been here for months!!