Con Edison

Drones help us inspect critical electrical equipment safely and efficiently, giving crews a closer look, spotting issues early, and helping prevent outages across New York City. spr.ly/6010BEppqC

From overhead lines to underground systems and out in the field, our employees are the backbone of everything we do. Their dedication, expertise, and commitment help keep our communities powered with a safe and reliable energy delivery system every day. Today, we recognize and thank the lineworkers who work tirelessly, often in challenging conditions to keep the lights on and our customers connected. #ThankALineworker #LineworkerAppreciationDay

@mfxcampbell77 We are sorry to hear this. We will cancel the check and re-issue it. Also, please DM us to confirm the correct mailing address the check should be sent to. Thank you.~NS

@ConEdison No. Nothing ever came to my house

Hey @ConEdison ... me again. Just a lowly commoner waiting on anyone from your Claims Dept to get back to me. One email in two months is pretty amazing 🤮. Looking forward to the DM from your Social Media / Communications Dept 🤭

@mfxcampbell77 The check was issued on 6/23/26. ~NS

@ConEdison Before you cancel, did they give you a date the check was sent? It took almost a week for the auto repair shop to get their check back in March.

@mfxcampbell77 We are sorry to hear this. We can cancel and re-issue the check. Please DM us to confirm the best mailing address for the check. Thank you. ~NS

@ConEdison Nope. Nor did I get any type of email response from the Claims Rep that was assigned to me when I last inquired about the reimbursement.

@mfxcampbell77 Thank you for that information. We have been advised that the rental reimbursement has already been sent in the form of a check. Are you saying you have not received that payment? ~ DG

@ConEdison Had same convo with you all on X back on June 19th

Pass the mic: EEAP Edition Check if you qualify for a discount on your utility bill here: spr.ly/6017BEKUWW

@SAMiiAM Good morning Samantha. Please DM us your full account number if you need assistance. ~ DG

Yo @ConEdison y’all played with that bill from June…

Streetlight outage reports require a stop tag number from 311 that ensures the city's contractors have investigated the outage and found it is not an internal issue with the streetlight that they can repair. Please DM us with the stop tag number and we can take the next step if necessary.~NS

@alexaforcouncil @ConEdison @ConEdison @NYC_DOT the extremely dark street is a safety hazard all around - cars can’t see pedestrians, pedestrians can’t see stuff on the sidewalk. Can we get it fixed? Can you respond to emails and phone calls? Don’t ignore us just because we’re way out in Red Hook!

@ConEdison Back in April, the transformer across Dikeman Street from my home exploded (check the video)! You quickly came and put up temporary power - kudos! But the temp pole has no streetlight, and my very dark street has become a favorite spot to shoot up. @NYSDPS @NYC_DOT

@watergatesummer You're welcome. We are glad to hear your power was restored.~NS

@ConEdison thank you for getting our power back in Brooklyn...it was a rough few days but I am grateful for your hard work.

We salute our dedicated crews, who are working 24/7 in demanding conditions to assess damage and restore service. Our systems reliability is driven by their hard work, resilience, and dedication to our customers.

@TokenMidlander Good evening. We are sorry to hear this. Please DM us here for further assistance.~NS

@_J0HnB_ Good evening. Please DM us with the specific address. Also tell us if your power is affected., so we may assist you. ~WH

@ConEdison who do I contact about a tree branch on wires hanging

@cyberjournalist Good evening. We apologize for any inconvenience. Please DM us with your complete address or account number, so we may assist you. ~WH

@ConEdison we have been without power for four days and keep being told service is being restored and someone is on way and no one shows up and people keep hanging up on us can you help?

@thecompound Good afternoon. Thank you for bringing this to our attention. We will forward this to their supervisors. ~WH

@ConEdison Thank you to these two Con Ed technicians for getting my street lights back on last week. The lights had been out for a while. These gentlemen were determined to get it fixed and did. Thank you much to Labordus and Bartz😃. I appreciate your hard work and support.

We are asking customers in parts of southeastern Queens to conserve energy while our crews repair equipment. As a precaution, we have reduced voltage by 8 percent in the area. This request applies to customers in Bellaire, Bellerose, Cambria Heights, Floral Park, Glen Oaks, Hollis, Holliswood, Jamaica, Jamaica Hills, Laurelton, Queens Village, Springfield Gardens, St. Albans, and South Jamaica. For more details: spr.ly/6016BEBRfp

@abarthcoin We sincerely apologize for the trouble you are experiencing. Our records indicate that crews have been assigned. Our records indicate the estimated time to restoration is today at 7 PM. ~ DG

@ConEdison Still down. Zero communication from @ConEdison

Our crews have restored power to more than 166,800 of the approximately 173,700 customers impacted by extreme weather, from record-breaking heat to severe thunderstorms with destructive wind gusts. More info: spr.ly/6019BE6GsB

@KatianaLajuana We sincerely apologize for the trouble you've experienced. If you'd like to file a claim you can do so at: spr.ly/6019BE6S9c. ~ DG

We completely lost power the entire weekend until this morning ! We had to stay at a hotel near the airport bc it was unbearable 😩 I need @ConEdison to compensate me for the room and all my food is spoiled !! everything !! we just did a grocery run b4 the heatwave.

@bobbobbridges We apologize for the inconvenience this has caused you. Please DM us with your full address, cross streets and the best contact number for assistance. Thank you ~TE