Dugong

@MicrosoftHelps Hey Microsoft, We were trying to submit Windows HLK Test report package but there appears some problem. No one is replying to our mail to support@microsoft.com. Please understand that this is impacting our business. - Team Dugong International Pvt. Ltd.

@Microsoft @satyanadella TrackingID#2511180040002728

Dear @Microsoft & @satyanadella — unresolved Authenticator recovery + no response on support case is blocking HLK submissions and business operations for days. Seeking urgent assistance. #EnterpriseSupport #Microsoft

Stuck in a circular dependency with @MicrosoftSupport: can’t raise a ticket due to Authenticator lockout, can’t recover Authenticator without support. Multiple follow-ups, no response. This is blocking HLK submissions and business decisions. #CustomerExperience

Facing a support deadlock with @Microsoft — unable to access Microsoft Authenticator, which blocks raising a support ticket, and no response from assigned support despite follow-ups. Business-critical HLK work impacted. Hoping for timely intervention. TrackingID2511180040002728