Foundation Help (@FoundationHelp) - Twitterプロフィール

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Foundation Help@FoundationHelp·25 Şub

As part of our transition to Blackdove, Support has moved ✨ If you’ve reached out via DMs and your issue hasn’t been resolved, contact us via our Help Center: 🔗 help.foundation.app Or email us directly at 📩 foundationsupport@blackdove.com We’re here to help 🤝

Foundation 🌐@foundation

Foundation has been acquired by Blackdove. This marks the platform’s next chapter, with operations continuing under new ownership. Learn more about the transition and what stays the same from @saturnial → x.com/saturnial/stat…

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Foundation Help@FoundationHelp·2h

@MartaTimmer @foundation @manifoldxyz just replied 👍

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Marta Timmer@MartaTimmer·2h

@foundation @manifoldxyz @FoundationHelp I sent a DM to @FoundationHelp

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Foundation Help がリツイート

Foundation 🌐@foundation·9h

Dear Community, Thank you for your patience, our technical team has been working tirelessly The majority of issues have been addressed, including: - 404 / 500 errors - @manifoldxyz indexing - minting - artwork display - Drop Reveal Still having problems? 👉 @FoundationHelp

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Foundation Help@FoundationHelp·2h

@THE_SWOK3_1er @foundation @Blackdoveart @privy_io @thirdweb I was just going to message you, that's odd that it reverted... I just refreshed the metadata again and can confirm it's working if it happens again please let us know

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SWOKE.ONER@THE_SWOK3_1er·2h

@FoundationHelp @foundation @Blackdoveart @privy_io @thirdweb Good to go, it's working now thanks.

GIF

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Foundation 🌐@foundation·13 Mar

Thank you for the patience community. Over the last 24 hours we completely migrated foundation.app to @Blackdoveart's hosting infrastructure. We upgraded a number of existing services, including @privy_io for wallet compatibility and @thirdweb for indexing solutions.

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Foundation Help がリツイート

Foundation 🌐@foundation·3h

Update: @FoundationHelp is back online 🫡

Foundation 🌐@foundation

Our support X account (@FoundationHelp) was erroneously suspended without notice earlier this morning, we are investigating and working with X to resolve this ASAP In the meantime, if you have any support issues please reach out via email: foundationsupport@blackdove.com

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Foundation Help@FoundationHelp·3h

@TheDarkRayne @foundation @manifoldxyz That sounds frustrating, we are under new management now and are hoping to be as responsive to support issues as we can. The Manifold indexing issues should be addressed as should your profile not loading. Please let us know if you have any other issues.

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Rayne ⚫@TheDarkRayne·3h

@FoundationHelp @foundation @manifoldxyz I first minted, burned several times & the artwork wouldn't show up. Then I couldn't access my account altogether. I had to move on to a different platform by then. Faced this Manifold pieces not showing up issue last year too with no reply from you.

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Foundation Help@FoundationHelp·3h

@TheDarkRayne @foundation @manifoldxyz It looks like you emailed / filed a support ticket on Sunday and I replied on Monday and never heard back from you.

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Rayne ⚫@TheDarkRayne·3h

@foundation @manifoldxyz @FoundationHelp Minted my piece 5 times and never heard back from you

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Foundation Help@FoundationHelp·3h

@MagdaGangsta @foundation @manifoldxyz The WalletConnect option will be removed soon as it's no longer needed. The system is set up where it will scan with for detected ETH wallets and populate options based on what it finds. This system is powered by @privy_io

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Magda ᴀᴍᴇʀɪᴄᴀɴɢᴀɴɢꜱᴛᴀ@MagdaGangsta·4h

@FoundationHelp @foundation @manifoldxyz This is obvious but previously was an option with QR through wallet connect

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Foundation Help@FoundationHelp·4h

@DD_ArtPulse @foundation All good 👍

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DDart@DD_ArtPulse·4h

@foundation @FoundationHelp Appreciate the info! Hopefully it will be resolved

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Foundation 🌐@foundation·5h

Our support X account (@FoundationHelp) was erroneously suspended without notice earlier this morning, we are investigating and working with X to resolve this ASAP In the meantime, if you have any support issues please reach out via email: foundationsupport@blackdove.com

Foundation 🌐@foundation

Dear Community, Thank you for your patience, our technical team has been working tirelessly The majority of issues have been addressed, including: - 404 / 500 errors - @manifoldxyz indexing - minting - artwork display - Drop Reveal Still having problems? 👉 @FoundationHelp

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Foundation Help@FoundationHelp·4h

@foundation We're back!

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Foundation Help@FoundationHelp·4h

@OLVER_NFT @foundation I can't speak for the former FND team and how they used their various channels, I can tell you that going forward the new team will be monitoring this account and responding when they can. I see your DM now, but we have convo going via email now so let's continue there.

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OLVER@OLVER_NFT·4h

@FoundationHelp @foundation Yes... I really appreciate your prompt and complete response. But that's because I sent the question via email that time (not to X, and not through the contact form).

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Foundation Help@FoundationHelp·4h

@MagdaGangsta @foundation @manifoldxyz You should use the MetaMask option when connecting then, not WalletConnect:

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Magda ᴀᴍᴇʀɪᴄᴀɴɢᴀɴɢꜱᴛᴀ@MagdaGangsta·4h

@FoundationHelp @foundation @manifoldxyz Mm

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Foundation Help@FoundationHelp·4h

@happyantsstudio @foundation @manifoldxyz 🫡

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Ant Biolap@happyantsstudio·4h

@FoundationHelp @foundation @manifoldxyz Thank you fam, now all good 🙌

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Foundation Help@FoundationHelp·4h

@martinslide888 @foundation @manifoldxyz x.com/FoundationHelp…

Foundation Help@FoundationHelp

@baird_xyz @foundation @manifoldxyz since we had to move the entire infrastructure of the old Foundation to the new @Blackdoveart hosting, every single image needs to be re-loaded and cached for the first time again. Until someone visits a page this action will not be triggered. Things should load faster with time.

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Martinslide@martinslide888·5h

@foundation @manifoldxyz @FoundationHelp The site is still loading slowly. Many of the art photos aren't loading. It's still running slowly.

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Foundation Help@FoundationHelp·4h

@SketchLight_ray @foundation @manifoldxyz thanks for the heads up, we're back now!

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SketchLight@SketchLight_ray·7h

@foundation @manifoldxyz @FoundationHelp Hey the help account you tagged in the post is suspended...., have a beautiful Friday 🤍

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Foundation Help@FoundationHelp·4h

@VMathumegalan @foundation @manifoldxyz x.com/FoundationHelp…

Foundation Help@FoundationHelp

@baird_xyz @foundation @manifoldxyz since we had to move the entire infrastructure of the old Foundation to the new @Blackdoveart hosting, every single image needs to be re-loaded and cached for the first time again. Until someone visits a page this action will not be triggered. Things should load faster with time.

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oddshotsgallery@VMathumegalan·8h

@foundation @manifoldxyz @FoundationHelp website is very slow these days , media preview and link previews are too

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Foundation Help@FoundationHelp·4h

@baird_xyz @foundation @manifoldxyz since we had to move the entire infrastructure of the old Foundation to the new @Blackdoveart hosting, every single image needs to be re-loaded and cached for the first time again. Until someone visits a page this action will not be triggered. Things should load faster with time.

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baird@baird_xyz·6h

@foundation @manifoldxyz @FoundationHelp slow loading but I will say a bunch of my manifold mints that were not loading before are finally now showing up on FND. 🫡

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Foundation Help@FoundationHelp·4h

@MagdaGangsta @foundation @manifoldxyz what type of wallet are you attempting to connect with?

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Magda ᴀᴍᴇʀɪᴄᴀɴɢᴀɴɢꜱᴛᴀ@MagdaGangsta·7h

@foundation @manifoldxyz @FoundationHelp This plus home tab edition Do you have in plans to fix it too?

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Foundation Help@FoundationHelp·4h

@happyantsstudio @foundation @manifoldxyz this should be fixed now: foundation.app/mint/eth/0xe9d…

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Ant Biolap@happyantsstudio·4h

@foundation @manifoldxyz @FoundationHelp Thank you for your work, I'm sure everything will be done soon.

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Foundation Help@FoundationHelp·4h

@OLVER_NFT @foundation I just replied to your support email yesterday

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OLVER@OLVER_NFT·4h

@foundation @FoundationHelp Over the course of a year, I've repeatedly contacted your support team with various questions, both through this account and through the feedback form on the website. No one has ever responded...

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Foundation Help@FoundationHelp·8h

@foundation @manifoldxyz reporting for duty 🫡

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Foundation Help

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