Foundation Help

As part of our transition to Blackdove, Support has moved ✨ If you’ve reached out via DMs and your issue hasn’t been resolved, contact us via our Help Center: 🔗 help.foundation.app Or email us directly at 📩 foundationsupport@blackdove.com We’re here to help 🤝

@0xProportio @nftlisa @Blackdoveart @foundation @privy_io @thirdweb they are fixed as well

@FoundationHelp @nftlisa @Blackdoveart @foundation @privy_io @thirdweb I also have a few issues with my 2021 works, pls take a look 🙏 @proportio?tab=created" target="_blank" rel="nofollow noopener">foundation.app/@proportio?tab…

Thank you for the patience community. Over the last 24 hours we completely migrated foundation.app to @Blackdoveart's hosting infrastructure. We upgraded a number of existing services, including @privy_io for wallet compatibility and @thirdweb for indexing solutions.

@THE_SWOK3_1er @foundation @Blackdoveart @privy_io @thirdweb hello, this is fixed now

@foundation @Blackdoveart @privy_io @thirdweb My NFT image completely disappeared please help: foundation.app/mint/eth/0xc2f…

@nftlisa @Blackdoveart @foundation @privy_io @thirdweb 🫡

@FoundationHelp @Blackdoveart @foundation @privy_io @thirdweb Thank you 🙏

@nftlisa @Blackdoveart @foundation @privy_io @thirdweb fixed the others as well

@nftlisa @Blackdoveart @foundation @privy_io @thirdweb fixed

@nftlisa @Blackdoveart @foundation @privy_io @thirdweb can you send me a link to this (or one of your images from the old FND contract that is broken)?

@Blackdoveart @foundation @privy_io @thirdweb This is the 2021-Foundation contract, haven’t noticed issues with other contracts

@hapsxo Our eng team are aware of the issue and are working on addressing it. We are hoping to have full functionality of the site restored soon. Minting is one of the impacted areas, but we are hoping to have if fixed ASAP. Thank you for your patience.

@FoundationHelp unable to mint. Temporary?

@kinatash @foundation Our eng team are aware of the issue and are working on addressing it. We are hoping to have full functionality of the site restored soon. Please know that your profile and artworks are safe, there is an issue with how the website is presenting it. Thank you for your patience.

WTF is wrong with @foundation? I keep getting errors when I try to load the artwork page

@MagdaGangsta @foundation Our eng team are aware of the issue and are working on addressing it. We are hoping to have full functionality of the site restored soon. Please know that your profile and artworks are safe, there is an issue with how the website is presenting it. Thank you for your patience.

Dear @foundation Would you be so kind and let us know how long this issue will take. Wallet connect still doesn’t work and do you work on home tab editing issue or any new solution. Hugs

@shanelavalette @a1111ac011d0 👇 x.com/FoundationHelp…

@a1111ac011d0 @FoundationHelp ☝️

Anyone else in same @foundation conundrum?

@a1111ac011d0 @foundation Dear Anna, Thank you for posting, the engineers are chasing these items down. There were a number of items not fully documented that require attention. We are working on these intently.

@WomanNFT @foundation Our team is aware and are working on a soultion.

Why is @foundation down?

@adacrow @shanelavalette @foundation @Blackdoveart @privy_io @thirdweb Check your DM

@shanelavalette @FoundationHelp @foundation @Blackdoveart @privy_io @thirdweb Thanks, Shane! I haven't heard back from them yet 😅

@SiSimple7 @foundation @Blackdoveart @privy_io @thirdweb No, a NFT can only be on sale in a single marketplace at any given time. When you list a token for sale on Foundation for example, our sales contract takes custody of the token. This would prevent you from listing on OpenSea or Rarible. It can be seen elsewhere, just not listed.

@FoundationHelp @foundation @Blackdoveart @privy_io @thirdweb So I can list something on Foundation at the same time as listing it on opensea and rarible?

@EstebanAmaroArt @foundation @Blackdoveart @privy_io @thirdweb Good to hear! I think some things were just taking a bit to render and load after the transfer yesterday.

@FoundationHelp @foundation @Blackdoveart @privy_io @thirdweb Thanks for the reply, I just went in again to get the link but now is working fine

@Di_ArtWork @foundation @Blackdoveart @privy_io @thirdweb We are working with the @privy_io team to address this.

@foundation @Blackdoveart @privy_io @thirdweb Just as it didn’t work before, it still doesn’t work after🤦🤦🤦

@SiSimple7 @foundation @Blackdoveart @privy_io @thirdweb As long as your artwork was indexed on Foundation before you should be able to list with no issues. We moved Foundation's infrastructure behind the scenes, nothing should change for the user.

@foundation @Blackdoveart @privy_io @thirdweb Can I list my art at fixed prices without having to transfer?

@EstebanAmaroArt @foundation @Blackdoveart @privy_io @thirdweb Can you please provide a link to one of these broken links?

@foundation @Blackdoveart @privy_io @thirdweb Nicely done, the site is running smoothly. I went in to check my collection on Foundation and looks great, but when I try to go into one of the pieces it shows me this error, just wanted to let you know.

@JB_JB_J @foundation @Blackdoveart @privy_io @thirdweb Can you please send an email to foundationsupport@blackdove.com about this so our team can generate a support ticket for this?

@foundation @Blackdoveart @privy_io @thirdweb This is cool and all however a whole exhibition I had featured on foundation is now gone it would seem. 🤷‍♂️ foundation.app/gallery/all-ar…

@guruguruhyena @foundation @Blackdoveart @privy_io @thirdweb Is this a @manifoldxyz contract by chance?

@foundation @Blackdoveart @privy_io @thirdweb aye???plz chk it foundation.app/collection/0xE…