FreedomPop Support

@zJurn_ Hello! Please feel free to send us a DM here on Twitter so that we can assist you accordingly, thanks!

@FreedomPopHelp help I can’t find my sim pin

@Daniel_Gadelha Hello Daniel! We've replied to the DM you've sent us. Please be sure to check your inbox at your convenience, thank you!

@FreedomPopHelp I just sent a DM

@Daniel_Gadelha Hello Daniel! We'll be glad to assist you. We've replied to the DM you've sent us. Please be sure to check your inbox at your convenience; thank you!

@FreedomPopHelp @dcw601 Hi, can you help me?

Hey, @FreedomPopHelp , I've had a no-service case open for 15 days now. Multiple escalations, multiple fix attempts, no resolution. What else can I do?

@dcw601 Our apologies; you may send us a DM by tapping the envelope icon. Please be sure to include the account email and phone number associated with your current concern; thank you.

@FreedomPopHelp @FreedomPopHelp what link?

@zazasLT Hi there! Our apologies for the inconvenience experienced. Please click the link below to start a private conversation and provide us the account email and phone number associated with your current concern. twitter.com/messages/compo…

@FreedomPopHelp Is service down? Cannot receive/send any text messages. NYC.

@millenialghost Hello Adi! Please click the link below to start a private conversation to continue assisting you in order to avoid private information becoming public. Please include the account email associated with your current concern. twitter.com/messages/compo…

@FreedomPopHelp my account is under the email adidov@outlook.com can you tell me my account number and pin please and thank you.

@RebelRex Hi there! We apologize for the inconvenience experienced. Please click the link below to start a private conversation to avoid private information becoming public; thank you. twitter.com/messages/compo…

@FreedomPopHelp I just got charged $34.99 from freedom's and I quick using it along time ago. The account email is justuschez@gmail.com. can you have the money refunded please.

@abhisekbhowmik Hello Abhi! Our apologies for the inconvenience experienced. We've replied to your DM, please make sure to check your inbox at your convenience!

@FreedomPopHelp I have charged 4 times for an Inactive Account. Can you pls help reverse the fees.

@suhmeanhuck Hello Samin! Our apologies for the delay in response. Please click the link below to start a private conversation and provide us the account email associated with your current concern. twitter.com/messages/compo…

@bennytheshap Our apologies for the delay. You may send us a DM by tapping the envelope icon. Please be sure to include the account email and phone number associated with your current concern; thank you.

@bennytheshap Hello there! We apologize for the inconvenience experienced. Please click the link below to start a private conversation and provide us the account email and phone number associated with your current concern. twitter.com/messages/compo…

@leshik Hello there! We sincerely apologize for the delay in response. Please click the link below to start a private conversation and provide us the account email associated with your current concern. twitter.com/messages/compo…

@FreedomPopHelp Hey, my support request #73166 is unanswered for about a week already!

@devanshamin We apologize for the delay, Devansh. Our team will follow up on your concern via the DM sent. We appreciate your patience!

@FreedomPopHelp Hello, I'm trying to port out my number from FP, but the new carrier says that the information provided for the process is incorrect. I need the right info to finish the process, my number is 415-521-9664. Thanks

@Andres_F_91 Hello Andrew! Thanks for reaching out to us! To avoid private information becoming public, we'll continue assisting you via the DM sent. We appreciate your patience!

@Krysorate Hello there! We apologize for the inconvenience experienced. Our team will be taking a look into your DM shortly. We appreciate your patience!

@FreedomPopHelp The cancel account button online says "failure" when I try to cancel my account. When I waited 3 hours for a support person, they hung up on me while I was explaining my account and now I have to wait again. Any help?

@natbecker26 Hello Natasha! We apologize for the inconvenience experienced. Please click the link below to start a private conversation and provide us the account email associated with your current concern. twitter.com/messages/compo…

@FreedomPopHelp ridiculous customer service... or lack thereof. I need to cancel my account, waited on both chat and phone for an hour and disconnected

@mikecarlucci Hello Mike! Please feel free to DM us so we can further assist you. twitter.com/messages/compo…

@MrDonDon91 Hello there! We'll be glad to assist you with your current concern. Please click the link below to start a private conversation and provide us the account email and phone number associated with your current concern. twitter.com/messages/compo…