Kris Blackmon
427 posts

Kris Blackmon
@Kristility
Writer, spicy food lover, digital nomad, travel addict. Chief Channel Officer & partner advocate. All opinions my own, thank you very much.
Durango, CO 参加日 Mart 2009
293 フォロー中331 フォロワー

@AmericanAir I’m sorry, too. I’m platinum & still was bumped from first & given the runaround today, as with most flights I’ve booked with you in recent years. You’re awful to deal with, and I don’t blame you, the CSR having to field these complaints. I blame your multi billion $ execs
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@Kristility Your flights are showing as confirmed! We sincerely apologize for falling short of the expected travel experience for your past trips.
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@AmericanAir could you explain why the seats I selected and paid for this weekend were given to other passengers? I'd like to know how I can buy other people's seats in the future. Spend plenty of money with y'all and have status, so am confused. Many thanks, and happy holidays!
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@AmericanAir And by the way, sent a DM about this and never heard about it at all. Now I’m going through another travel nightmare with you guys and expect it will be crickets from you here as well
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@AmericanAir Ah that was on a different thread so I was confused. I’ll DM you shortly!
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@AmericanAir I have not had a flight in over two years that you guys haven’t screwed up in someway or another. I have been booked, canceled, delayed, rebooked, and more about half a dozen times today. I’m honestly not sure when I show up to the airport if I’m going to have a seat
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@RachaelJustesen @Kia Yeah, I’ve been escalated so much I could reach the stars by now. And each time it’s “that’s another department, we can’t do anything”
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@Kia @Kristility I have been dealing with for 10 months when they sent the title to a wrong address. I have gotten no where with these calls or their bs “escalations”
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@Kia one of the worst CX of my life with Kia Motor Finance. Been trying to get one single form re: registration for well over a month. No one can tell me how long it'll be; meantime I'm getting tickets. Time to sell the car and never, ever say anything nice about Kia again.
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@Kia Thanks for that, but I’ve been on the phone with them at least once a week for months. That’s why I was reaching out to you here. I guess I’m just SOL with my Kia purchase.
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@Kristility Vehicle loan or lease-related inquiries must be submitted separately to Kia Finance. If you need assistance reaching Kia Finance, please send a DM including the your name and account number, your VIN and phone number. We will request that KF have a team member contact you. ^TS
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Did you know the Victorian-era home is better known for appearing in the HBO vampire series "True Blood?"
shreveporttimes.com/story/news/202…
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@Kristility We replied to your message yesterday, and are waiting for a DM with the record locator to review further.
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@BobCumbersome @AmericanAir They eventually refunded my canceled flight that I booked at a reasonable price months prior, but that didn't help me when I had to drop $1k on a last minute United flight to get me where I needed to be. Having status with AA is like being first in line for your worst nightmare.
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#GivingTuesday is here. This year, American Airlines is asking #AAdvantage members to donate a portion of their AAdvantage miles to a variety of charitable categories. Donate at the link below today and learn how you can make a difference.
#GivingTuesday #LetGoodTakeFlight
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#ICYMI - Take a look at Telarus Partner Summit's DE&I panel featuring Kelli E. Ballou-McMillan, Brandon Knight and other industry leaders!
Uncertainty to Overcoming: A Conversation About Diversity and Inclusion.
lnkd.in/e5pV6v-B
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@xposureidc What a fabulous session! Thanks all for continuing to advocate for #DEI in the channel.
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Dude. Only HALF of organizations are prepared to defend against a ransomware attack. That’s crazy! They need more channel partners to help! ow.ly/hzHV50FEKTo
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Look up at the sky!! Well, not literally, but there are trends in cloud computing you should be keeping an eye on. Check them out here…have you seen similar trends? ow.ly/yccA50FEKKg
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“86 percent of employees and executives cite lack of collaboration as the reason for workplace failures.” That’s a pretty staggering number. But @Vendasta has a strategy to create an environment where teams can thrive and businesses can grow. ow.ly/lEOz50FrMxJ
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Algorithmic bias should be among the top priorities when addressing #DEI and creating initiatives that promote fairness. Read about how AI biases impact businesses as well as society, and practices tech companies can implement right now to eliminate them.
ow.ly/Y8ng50FrMl1
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