@mitch288 Hi Mishal, We're sorry you’re dealing with this. Please DM us so we can help you directly. –RM
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Kia America
45.3K posts
Kia America
@Kia
The official Twitter account of Kia America.
Irvine, CA Katılım Mart 2009
261 Takip Edilen352.5K Takipçiler
@Kia please update the update.kia.com website and the error message on the navigation updater to say "this service is no longer supported." An error message that says the system is "temporarily unavailable" for a year now is misleading and frustrating for everyone
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@Citizen4310881 Hi Citizen We're so sorry you’re dealing with this. We’ve just sent you a DM, so we can help you directly. –RM
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@Kia I posted this once but feel I should do it again. I was sick about my 2016 Kia Sorrento because oil was in the antifreeze, just off warranty 107k. Kia just called and they are going to fix it under warranty. Everyone must know how Kia stepped up before they buy a new car.
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@Ebony1vory Hello Lene, we’re sorry to hear about your experience. We’ve DM’d you on the next steps to address this. –RM
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@Ebony1vory Hey Lene, we caught your post and would like to investigate this. Could you DM your full name, VIN, phone number and email, so we can dive right in? –RM
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@Ladi_E_Luv Hi Ladi_E_Luv, sorry you’ve had this experience. Please message us privately and we’ll work through it together. –GL
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@explosivo75 Thank you. We have located your existing case, and we will request your Case Analyst to contact you in their earliest opportunity. ^RM
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Hey @Kia, why does it take you 2 months to reimburse me for my rental that I paid for while you replaced the high voltage battery in my EV9 for 15 days? And why isn’t it for the full amount I paid for? 12700 miles and it needed a new HV battery! You guys must hate selling cars.
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@Rwg90Usa Hello Rwg90Usa, thanks for reaching out. Please message us privately and we’ll help. –KM twitter.com/messages/compo…
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Nothing. @Kia sold me one at 25 miles. It’s currently a $10,000 yard ornament. Doesn’t run and they figured many reasons NOT to cover the warranty. Even after it was recalled for engine issues they STILL refused to fix it.
KIA is a scam! Don’t be stupid and fall for it like I did…
HustleBitch@HustleBitch_
🚨 BRAND NEW $150,000 CADILLAC ESCALADE ALREADY ENGINE KNOCKING WITH JUST 18 MILES — CHECK ENGINE LIGHT FLASHING A man filming his brand new Cadillac Escalade-V “Magnus Frost,” one of just 255 produced, says something is already seriously wrong. The SUV has only 18 miles on the odometer. He says it never went faster than 50–55 mph on side streets while driving home from the dealership. Then his assistant starts the engine. Immediately… a loud engine knock. And right on cue, the dashboard lights up with a check engine warning. This isn’t some old beater. This is Cadillac’s flagship $150K+ performance SUV with barely enough miles to leave the lot. How does a brand new vehicle start knocking before the first oil change? If this happened to you 18 miles after buying it… what would you do next?
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@vsimbhu Hi Vivek, we saw your comment and want to help. Could you share your full name, VIN, best phone number and email address? We'll get started as soon as we have those details. –RM
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@Kia has been robbing people promising the best connected subscription via Kia Connect. But in actuality, trip history doesnt work frm Jan '26 , Vehicles older than 3 years w/o nav updates won't get connected routing but there is No navigation updates from Apr '25. #Kiafailure
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@patriot532 Hi patriot532, We're so sorry you’re dealing with this. We’ve just sent you a DM so we can help you directly. –KM twitter.com/messages/compo…
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@Kia please explain why your dealerships can’t even charge a battery? Why they put you on hold for 24 minutes and then hang up without bothering to call back? I tell anyone who will listen to me not to buy a Kia! Btw aren’t those same crap engines in the Genesis starting at $45k?
@KiaDelray why do you hang up on people?
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Greater is waiting. Go find it in the all-new 2027 Kia Telluride X-Pro.
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@mytruehuebytia Hey mytruehuebytia, we appreciate you sharing this. We’ve sent you a DM with more info, please take a look. –KM twitter.com/messages/compo…
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@Timothy35802106 Hey Timothy35802106, we appreciate you sharing this. We’ve sent you a DM with more info, please take a look. –KM twitter.com/messages/compo…
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@dirtypretzel13 Hey dirtypretzel13, thanks for bringing this to our attention. We’ve sent you a DM with next steps. –GL
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@LeAnn4592 Hey LeAnn4592, Please send a DM, and we’ll assist with next steps. –GL
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