Ring
72.3K posts

Ring
@ring
Making Neighborhoods Safer Share your stories with us at [email protected]
参加日 Ağustos 2014
353 フォロー中74.7K フォロワー

@MelanieOwen66 Passwords, verification steps, and Face ID are great starts to securing your Ring account. In order to get your device setup you'll want to follow the prompts within your Ring app. This will allow the device and the app to communicate with each other and relay information.
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@ring Yes I understand but thought passwords, verification steps and Face ID might be enough!
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@ring could you actually make it more difficult to set up my ring doorbell on new phone handset? I think not. I’m at the point of giving up and cancelling subscription 😠
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@MelanieOwen66 Rest assured, Melanie we want you to be able to get setup and secure. We look forward to hearing from you.
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@ring You’d think I was trying to get an audience with the Pope on Easter Sunday 😜 I’ll DM you but other than standing on one leg with my tongue stuck out and a banana balanced on my head I’ve gone through soooo much security and still can’t seem to set up the doorbell!
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@EliskaOrlando HI Eliska. Let's take a closer look into this together, so you can have peace of mind and protect your home. Can you send us a DM with more information about your cameras? We look forward to supporting you. twitter.com/messages/compo…
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@ring my ring cameras have never worked correctly. I can see them if I open the app, but with my paid subscription they are almost worthless as security, safety or notification like somebody at door or delivery. @jamesbonner @elonmusk @googlenest
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@Its34Again Hey Scotty. We'd like to learn more and help. Please send us a DM with more details and screenshots of what you're experiencing. We'll be there to provide the best steps for a solution.
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@mzdawn2026 Hey Dawn. Our team is available at 1-800-656-1918 (if outside the US: ring.com/callus) 24/7 for more support. If you are having trouble getting in touch with our team, feel free to send us a DM for further assistance. We're here to help. twitter.com/messages/compo…
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@WoodlockLaura Hi Laura. We appreciate your feedback regarding your experience with our team, and want to take this opportunity to look into this further with you. So that we can do so, could you please send us a DM with the model of device that you are experiencing this with? twitter.com/messages/compo…
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@ring estates doorbell looks the mess mine does. Kept being told it is out of warranty which i already know but uk law consumer act 2015 states im entitled to a refund or replacement as it is faulty and not fit for purpose. The device is built for the outdoors
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@ring customer service is a shambles. Been on the phone to three different people regarding the condition of my ring doorbell and been told they will give me 30% off next purchase. The product is not fit for purpose! Was told it may bethe harsh weather conditions but noone in my
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@kirkmansox4life Hello Sean, Please send us a DM, so we can look into this with you.
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@ring my plan renewed today and I’ve been a very long time customer. I was on “Plus 1st gen” which was supposed to upgrade automatically to the “Premium Legacy Plan” which includes the 24/7 recording features and more for long time customers but my plan renewed to “Ring Multi”.
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@DaveyAllen54264 We understand, Davey. Please feel free to give us a call at 1-800-656-1918 (if outside the US: ring.com/callus) 24/7 for more support. Otherwise, to send us a DM, please tap on the link in our message below. We look forward to hearing from you. twitter.com/messages/compo…
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@ring You keep asking to DM you. I don’t know what that is and the don’t tell me how to do it. Somebody give me a phone number and name and I’ll do that. My equipment has failed me since day one. Water even gets in under eves & more
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@meechie2_ HI there. Let's take a closer look at this together, so you can have peace of mind and protect your home. Can you send us a DM with more information about your issue? We look forward to supporting you.
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@ring can send me notifications of every car driving down the street but miss someone stealing my damn package from my front door. Shit so annoying
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@ring I’ve had your serv for several yrs. Today I attempted to comm thru your chat feature on your site. I finally asked for the cust serv #. It gave me 3 opts. I chose the US #. It gave 800-656-7920. It’s some type of Medicare co. Also called & your AI bot is awful to deal with.
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@DaveyAllen54264 Hi Davey. Let's take a closer look at this together, so you can have peace of mind and protect your home. Can you send us a DM with more information about the issue you're having? We look forward to supporting you.
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@ring I keep calling customer service. For some reason. You people can’t hear me. I can call anyone else and they hear me with no problem. So they just hang up. I keep getting screwed with this company. I told you I would call. Then this
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@JellyPalpatine @JellyPalpatine We appreciate your reply. Due to limited text, can you please send us a DM so that we may lend a hand with mounting your device? Ring Wedge Kits are used for achievement of your ideal setup, however they aren't required to mount your doorbell.
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@ring wedge kits still aren’t available for some of the newer doorbell cameras. Why are you selling the cameras without mounting kits being available? We bought two new doorbell cams last summer and not have not been able to mount them because Amazon and Ring don’t sell kits.

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@JellyPalpatine @JellyPalpatine Hey, there. We understand the importance of having the proper accessories. Rest assured we are working diligently to replenish the Wedge Kit as it is currently out of stock. We recommend signing up for a notification email for its availability.
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