Ring

Porch defense: activated. ⚔️ Happy May 4th to those who celebrate!

@isiosstable @isiosstable Thanks for bringing this to our attention. We'd like to look into this with you. To do so, could you send us a DM with the model of Ring device that you are experiencing this with? We look forward to hearing from you. twitter.com/messages/compo…

Side note. @ring please for the love of life, stop. No. For the 9000 time this hour, no.

@Sensei_Wolfe What is happening when you try to send a DM?

@ring I tried to dm, it's not letting me

Car got broken into last night and ofc my @ring security camera somehow magically didn't pick anything up between 8pm and 7am, not a single notification or anything. Most useless and expensive security device ever created. Do not buy. If you have it, get rid of it.

@lou1derful Hello Linda, Thanks for reaching out, The quality of video depends on various factors including the devices signal at the location of mounting as well as your mobile devices signal when attempting a live view. Let us know via DM if you have any other questions.

@ring why does my camera look normal then will get all blurry while viewing?

"Isn't your color just blue?" Us: "It's not 'just blue,' it's actually cerulean."

@satellitetruck Yes. The Ring Doorbell Pro series can use 2.4 and 5.0. More in formation on the Battery Doorbell Pro can be found here: en-uk.ring.com/products/batte…. Please DM us with any other questions you may have.

@ring I know mine only does 2.4 so my question was- do Ring offer a doorbell with 5Ghz connectivity option. ?

@ring have you enabled 5Ghz wifi yet ? Really want to turn this 2.4 off the door bell is 2.4 only ? May have to look for a different device going forward if not

@bove50 Thanks for letting us know. If you are unable to send us a direct message here, please try using another social platform, or you can call our support team for any further assistance. twitter.com/messages/compo…

@ring Thats hilarious. Your page and blue bar won't let me. I so very disappointed in your company.

@ring Its bad enough that you make everyone who has had RING DOORBELL almost since the start, pay to make it work now. Your commercial is a lie now. I don't have you SUB. I can only see if someone is at the door. You doorbell doesn't even ring, let alone everything else. 1) ¿

@AyNyce Thank you for reaching out. For immediate help, please call our support team at (800) 656-1918, or visit ring.com/callus if outside the US. Alternatively, you can also send us a DM with details about what you're experiencing, and we'll be happy to assist you further. twitter.com/messages/compo…

@ring why is it that I am asking this chat for a number to speak to a live representative and it’s been over 20 minutes and I still can’t get a number to reach out to you guys

@jennlujan Thank you for reaching out. So that we can assist you further, please send us a private message on X, Instagram or Facebook and well be happy to help you from there. Thank You.

@ring what happened to customer service. Spoke with rep 58 minutes to troubleshoot device and no resolution 🤦🏽‍♀️

@sonykay Rest assured, we want to provide you with the best support possible. Your experience is not that of what we strive to provide and would like the opportunity to take a closer look. Can you please DM us more details regarding your experience, and we can continue from there?

@ring customer service is probably the worst I’ve ever encountered. When he couldn’t solve my issue, he put me on hold without telling me and has yet to return…20 minutes later, I’m still waiting

@tobymedia @tobymedia Hello Toby, All plans can be managed/subscribed on ring.com itself, Not the Ring app, Send us a DM if you still run into any other questions, Thank you.

Amazing how a multi-million dollar company like @ring can have such terrible UX in their app/website that it doesn’t let you subscribe to their pro package… like I’m trying to give you money & you’re not letting me - crazy! This page opens whenever I click to upgrade and it’s a dead page with info about the plan… and says “plans can’t be managed in the ring app” and there’s nowhere to click!! Madness.

Morning goodbyes through the doorbell 🚌💙 Adaja's son is neurodivergent, and her Ring camera has become an important part of her daily routine. "Ring gives me peace of mind and allows me to make sure he gets on the bus safely each day, which is something I don't take lightly."

@PaulHurst86 Hello Paul, Thanks for reaching out, Please send us a DM with more information.

@ring I’m needing help, I’ve tried your chat support which didn’t help me, I’ve tried your customer contact number which didn’t help me due to it all being AI

Congratulations to Seven on her incredible milestone! 🎉 After months of waiting to hear back from college, she finally received the mail from Morgan State! She couldn't wait to share the exciting news with her mom through Ring Doorbell and do a little celebratory dance 💃🎓

@JAYintheBX We'd like to take a closer look at this with you. Please send us a DM with a screenshot of your Device Health page, as well as more details regarding your experience, and we can continue from there. We're here to help.

@ring Had to unplug my Stick Up Gen 3 Cam, remove battery and plug it back in to get back "Online." The other issue I have this with this cam is that sometimes it takes a long time to open Live View. This problem doesn't occur with my Outdoor Cam Plus. Always connected, fast Live View

@ring Stick Up Gen 3 cameras are the worst! Always glitchy and constantly disconnects from Wifi (router is 5 feet away). Terrible product

@paulpresenteruk Thank you for your message, Paul. We're here to help. To learn more, could you send us a DM with a screenshot of the Device Health page in the Ring app for the device that you're experiencing this with? We look forward to hearing from you. twitter.com/messages/compo…

Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia