Surasen T

@CityPowerJhb we have no power on Cruden Bay Road, Greenside. Please advise Dear Surasen, your City Power call ref is CPWEB4669862

@CityPowerJhb Please can you advise an update on City Power ticket CPWEB4611641. We have not had power since 7pm last night. Cruden Bay Road, Greenside

#CityPowerUpdates #CityPowerOutages #HursthillSDC Greenside: Power supply is fully restored to customers in Hoylake, Clovelly, Muirfield, and surrounding streets in Greenside. *We apologise for the inconvenience caused.* Stay informed and updated on area outages and the latest developments at Hursthill SDC by following our WhatsApp channel: whatsapp.com/channel/0029Va… ^ZD

@TicketProSA I’m trying to collect tickets and at spar they getting message supplier offline. Please help

@CityPowerJhb call logged call ref is CPWEB4158059 Power has not been restored after load shedding. Please advise

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@CityPowerJhb please can we get an update on fault on cruden bay road greenside. We have been without power since 10pm last night CPWEB3872335

@CityPowerJhb How do we get updates on our outages?? Cruden bay road has been out since 5pm on Tuesday and zero updates. Please advise urgently!! CPWEB3867319

#JoburgUpdates #CityPowerUpdates Date: 31 May 2023 Time: 12:30 WHY CALLS GET CANCELLED OR CLOSED Calls are cancelled or closed under the following reasons: 1. A customer logs multiple tickets for the same fault outage. 2. Where there is an area outage affecting more customers and supply has been restored, all calls that are related to that particular area are grouped and closed. 3. When customers of the same street are affected by an outage log tickets of the same fault.

@CityPowerJhb Cruden Bay rd Greenside still without power last night 5 pm - had power for 40 minutes and then nothing all day . Please provide a service ! call ref is CPWEB3867319

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@PnPCustomerHelp please assist. I have processed a refund from my asap wallet on the 14th of March and have yet to receive my refund. No response from customer care via email. Please assist as a matter of urgency

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@StandardBankZA Hi. Yes I did. After an hour just to pick up a card. Never going back there.

@ST_2000 Hi there, thank you for bringing this to our attention, we truly apologise for the level of service offered. We will ensure that we investigate this matter further with our Branch Team. Did you get assisted?

@StandardBankZA cresta branch very disorganized. No proper communication to customers. I’ve seen 2 customers while I am here blow their tops. I am simply here to pick up a card and been waiting 40mins. Ridiculous

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@CityPowerJhb residents in Cruden Bay rd Greenside are in danger ! Since last Wednesday they have had to turn off mains as they are being shocked through taps . Peoples’ lives are at risk here . All tickets logged get closed ! What has to happen before this is attended to this.

@CityPowerJhb Good morning. fault ref no CP2836361 still no resolve. Please assist as a matter of urgency

@ST_2000 Hi there. Please provide us with a reference number for escalation. ^OS

#Update #RandburgOutage Team still busy attending to outages affecting Randburg and surrounds^HN

@CityPowerJhb Dangerous situation on cruden bay road greenside since Thursday. Taps are shocking⚡️ and some houses experiencing appliances blowing with unstable power being fed and some houses have no electricity at all. Please assist as a matter of urgency