Standard Bank ZA

@ParakeisiM We've replied to your DM, please have a look💙.

@StandardBankZA what happened to my money bjale ?

@ParakeisiM Hello, thanks for checking in with us. You don't sound happy with us😢, could you please give us some detail as to why you feel this way, so we can help💙.

@rhbrooks001 Hello Ryno, thank you for reaching out to us. We have sent you a DM, please have a look. 💙

@StandardBankZA I've sent you a DM yet the account remains frozen.

The blatant disrespect and arrogance by @StandardBankZA is appalling! Freezing a business account then refusing to answer calls. This is exactly how small business die.

@goonagai Hello, thank you for reaching out to us💙. Please share your contact number via DM for our team to reach out to you or your sister💙.

@PinketteXO @AbsaSouthAfrica @StandardBankZA My little sister just complained today that Standard Bank started taking R50 a week and couldn’t explain what the charges were for. And she’s been saving since last year

Hi mama. @AbsaSouthAfrica has amazing cards for the little ones. Your children’s money is not safe with @StandardBankZA.

@Phililezondi5 Hi Barb, we are here to assist with following up on our fraud case. Please DM us and confirm when you sent the documents and also provide your fraud case reference number.

@StandardBankZA why has your fraud department not contacted me regarding the fraud case I sent them? I sent proof of payment, affidavit and conversation between me and the person but my account is till blocked. Your Cresta mall branch refused to help me!!!! I’m losing business!!!

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@ArendsenShawn Hi Shawn, this is not the kind of service we wish to deliver, and we are regretful that this was your experienced. If you are still experiencing the same issue. Please DM us with more details and a screenshot so that we can better understand the issue and assist accordingly.

@StandardBankZA Just as I asked the branch manager why does my lotto app jump up twice if it should open once by clicking on it all she said to me was I'm not an I.T specialist.

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@IamTshia_M The account is migrated, not closed. Account closure is done at your request should you no longer wish to use the account. We’d be happy to reach out and provide full clarity on the process. Please DM us your details so we can assist further.

@StandardBankZA the account was subject to closure due to age restrictions, and I was required to open a new account. However, why wasn't the original account closed at that time, and why is it now being treated as an outstanding debt?

A bank account remains open unless it is formally closed by the guardian or the account holder. If the account isn’t closed, it will move into a dormant state over time. This is applicable with all transactional bank accounts and is in no way meant to 'trap' anyone as you had stated.

@StandardBankZA When I visited the branch, the manager tried to pressure me into signing an acknowledgment of debt form. The account, a Sum1 account, was supposedly still open, and they claimed they couldn't close it because I owed them money.

@IamTshia_M Thanks for bringing this to our attention, Seithati. We definitely want to help in looking into the matter. Please send us a DM with your contact number so we can investigate and get in touch with you directly to assist further.

@PinketteXO @AbsaSouthAfrica @StandardBankZA Standard bank accounts for minors are also a trap. When they exceed the age limit, the bank initiates a card upgrade, but the original account remains open for years. Subsequently, they may claim a negative balance, asserting outstanding debt.

@naye_tshefu Hi Iscathulo, we’d still love to connect with you! Please send us a DM with more info about the team you were trying to reach and your contact details so we can assist you further.

@StandardBankZA No guys this is bullshit I've been holding the line since09:40 and still I cannot get better service it's now 10:47 this fucken dummy is still telling me it's going to put through to the next available banker.

@StandardBankZA Your service at Standard Bank in Cathcart Road Komani is pathetic.I can't recall the last time I got an excellent service.Yikaka nje yebranch leya.

Hey Iscathulo! We’re truly sorry for the inconvenience you’ve experienced and want to ensure you get the help you need. Could you please send us a DM with more details about the team you were trying to reach, along with your contact info? This will help us in connecting with you and resolving your issue as quickly as possible.

@alimasubelele Hi alimasubelele, thank you for reaching out to us, may you kindly send us a DM, with your ID and contact numbers, we would like to have a closer look into your query.

Your virtual cards haven’t been working at all, they’ve been getting declined for store and online purchases. Please fix this. 🫠 @StandardBankZA

Hi Kgomotso, we really value having you with us and would be grateful if you could let us know the specific reason you want to close your account. Your feedback is important to us and will help us understand your experience and find ways to assist you better or resolve any concerns you may have.

Here to close my Standard Bank account👍🏾

@faith_lumious Hi , we're happy to assist 🙂. Kindly DM us your ID and contact details. We will arrange for one of our consultants to contact you. Have a lovely day and keep safe.

@StandardBankZA I want to pay my missed policies up to date, who do I call so they are back in order?

@OTNangara Thank you for the details, our team will be in touch💙.

@StandardBankZA I have sent you a DM.

Until now I feel neglected by @StandardBankZA on my money lost through a bogus account that was opened in Standard Bank. I need to be compensated for the loss and expenses experienced due to your negligence of KYC @StandardBankZA Source: Business Tech share.google/fIbKWTxlVfrInZ…

@MMMsoulKgadiL Hello Kgadi, thank you for reaching out to us. Please share your contact number via DM for our team to reach out to you💙.

@AccordingToLee @StandardBankZA Poor service, you write emails asking for statements and you get nothing.

Good morning @StandardBankZA. You’ve received the most complaints at the Ombudsman in 2025.

@mhlaziwushaya Hi Mhlaziwushaya, we'd love to help. Please share the error message you are receiving via DM for us to have a look into the matter for you💙.

@AccordingToLee @StandardBankZA I just wrote an email last week being unable to pay one of my beneficiaries.