Hosham Hassan

Getting custom fonts back on OneUI 9 is a breath of fresh air ! Don't ask how. Thanks always to Vikram and Gabriel

Sometimes, fonts don't measure up to your expectations, and it shouldn’t fall on purchasing designers to take the hit. At MyFonts, we’re serious about customer service and ensuring you’re happy with well-designed, functional fonts. Recently, a customer had an issue with a font not performing the way that it should have. While it supposedly provided support for various scripts, one of the scripts was found to not perform when applied in design applications. For this customer, they had wanted to use the same typeface across different scripts for a multilingual project, and selecting a different font for one language would not be ideal. Our support team handled every step of the process smoothly: the refund was processed promptly, a confirmation email arrived without delay, and clear guidance was provided throughout. In the customer’s own words, the process was a textbook example of turning a difficult situation into a positive experience. Our team is always happy to help!