@HisenseIntl@hisense_ghana Give me an official email I can reach out to and share my grievance. I'd add all necessary details, your DM is a bot and extremely not helpful
@_doubleGee_@hisense_ghana Dear customer, we’re sorry to hear about your experience. Could you please send us a direct message with details of the issue, your purchase order, series number and your contact information? We’ll assist you further.
@hisense_ghana Really trash of a product, it has 5 years of warranty so I thought I could just go for a new one. Until I understood that you'd only try and fix it until you decide I needed a new one. Wow what a deal. Never will I advice anyone, trash paa
@hisense_ghana Mind you I had to foot all the bills, uninstallation, installation, transport and had to wait for 2 weeks twice. They tell me it's fixed when I'm called and after its installed I'm able to use it just one day and it goes back to not cooling. I've really had it
@GTBankGhana Currently, your system charges e-levy for GIP transfers, really. Worst of it all is it's the same if it's to your own account
You also charge for moving money into your own momo account
I recently started using your service, but I don't think you're any better. Sorry to say
@_doubleGee_@eneewhang Good morning. Please send details of the debit transaction to gh.customersupport@gtbank.com as earlier directed, and we will investigate and work on a reversal. Thank you.