Flagstar

We have a fresh new look—an all-new logo, all new colors, and even more solutions to power your financial journey. It’s two banks coming together to infuse a new energy into banking while keeping you at the center (cont) spr.ly/l/6019nrB8P

@denisel_italian We apologize for any frustration you experienced, Denise. We've sent you a private message, so that we can assist you further.

@flagstar how about you hire more people instead of one teller. How about your ATM gets refilled instead of every time you go it's empty. How about doing better!! How about your staff stop what they're doing a customer and then go into behind the safe. Ridiculous!

@stopartu Thanks for reaching out, we’ve sent you a private message to further assist.

@flagstar You are yet to give me a response, and it's getting to a month you denied me access to my money without a valid reason

We’re pleased to recently be featured in American Banker, where they highlight the significant progress we’re making in our transformation to become a leading regional bank—one that is firmly positioned for success. (cont) spr.ly/l/6015FopMD

@stopartu Hello, thank you for reaching out. We're sorry to hear this and want to help. We’ve sent you a direct message, so we can better assist and learn more about your experience?

@flagstar You have denied me access to my account and have refused to give me back my money getting almost to a month now

@YairsQuest Hi Yair, thank you for reaching out. We've sent you a direct message, so we can learn more about your experience and better address your concerns.

@eric_harrison Hi Eric, thank you for reaching out. We understand your concerns and want to help. Would you please send us a direct message, so we can better assist and learn more about your experience?

@flagstar You issued a 1098 tied to my SSN with incorrect borrower identification. This is a federally reported tax document and a data integrity concern. I need confirmation whether my information was disclosed to another party and what remediation is being taken. I’ve attempted multiple contact channels and cannot reach a human. If unresolved, I will escalate to the CFPB

@JeffreyGri90422 Thank you for reaching out, Jeffrey. We've sent you a direct message, so we can learn more about your experience and better assist.

@flagstar How about let me access my account won’t that be great?

We have a fresh new look—an all-new logo, all new colors, and even more solutions to power your financial journey. It’s two banks coming together to infuse a new energy into banking while keeping you at the center (cont) spr.ly/l/6019nrB8P

@JeffreyGri90422 Hi Jeffrey, thank you for reaching out. We've sent you a direct message, so we can better assist.

@flagstar @NMF4Life How about you let me access my account and figure things out on my end this is not fair btw

@NMF4Life Thank you for reaching out. Would you please send us a direct message so we can better assist you?

@flagstar How about letting me receive the 275 that I got every week after depositing a check which I do weekly now I have to wait I have three accounts all are about to end this new little policy you guys added just showed your clients what you think of them thanks for the eye opener

@rmore24553 Hi Rafael, thanks for reaching out. Could you please send us a private message, so that we can learn more about your experience?

@flagstar a 2 day hold is a 2 day hold you are holding my money hostage untill the 23rd. You stated its a 2 day hold reflecting in my account not a 7 day hold. Very unprofessional and the agents make up stories when they don't have a answer.

@RajeevChennattu Hi Rajeev, we're sorry to hear about your experience. We've sent you a private message, so that we can better assist.

Since Dec 18, 2025, I’ve been requesting a payoff letter from @FlagstarBank. Numerous emails. Multiple calls. Follow-ups. Conversations. Still nothing. #CommercialRealEstate #Banking #Lending

@kaybe8 Hello and thank you for reaching out. Please send us a direct message so we can better assist you.

@flagstar Is there someone in your Staten Island territory who can help a PTA change signatories on an account? You closed our local branch, and the process have been exhausting.

@Jaks232323 We’re sorry to hear about your experience and want to help. Please send us a direct message so we can better assist you.

@flagstar Always technical issues! Waiting insane times at bank for easy transactions - either inside or drive thru - ridiculous!

@BengalsGenius Hello, we’re sorry to hear about the issues with the ATMs in Clarkston and Waterford, and we understand your frustration. We’ll share your feedback with the appropriate team for review.

@flagstar - ATM machine has been broken in Clarkston Mi. For WEEKS!! Waterford is broken as well. You guys have been horrible since merger with NYCB

@LegDayPapi Hello, we’ve sent you a private message so we can learn more about your experience.

How @flagstar can afford to be on the Pistons jerseys but only have two functioning ATMs in the capital of the state

@MikeySDykstra Hello, thank you for reaching out. The temporary outage has been resolved, and all systems should now be working as usual. If you’re still experiencing any issues, please send us a private message so we can better assist.

@flagstar absolutely the worst bank I’ve ever had, completely not able to get into my account and it’s a Friday night, will be closing my account tmrw morning

@NMF4Life Hello, thank you for reaching out. The temporary outage has been resolved, and all systems should now be working as usual. If you’re still experiencing any issues, please send us a private message so we can better assist.

@flagstar What is going on everything is down I can’t use my atm card my son is playing in the barclay center tonight and I gotta borrow money because your bank is failing guess it’s time to transfer my 3 accounts

@SurrendertoVi Hello, we're sorry for any inconvenience you've experienced. We've sent you a private message, so that we can better assist.

I have a HYSA with Flagstar and I swear their online banking is ALWAYS down, I'm so fed up

@justtkatyra Thank you for connecting with us. We've sent you a private message, so that we can better assist.

@flagstar y’all can’t be foreal!?

@DStdtf49543 Thanks for reaching out. We’re aware of an issue that was impacting online banking access earlier. Please try logging in again, and if you’re still unable to access, send us a private message, so we can assist you further. We apologize for any inconvenience you have experienced.

@flagstar count your days, how are you going to have online banking issues on New Years eve!!

@Wade2Cool Thanks for reaching out. We’re aware of an issue that was impacting online banking access earlier. Please try logging in again, and if you’re still unable to access, send us a private message, so we can assist you further. We apologize for any inconvenience you have experienced.

@flagstar something is going on with your system! Can’t access Online banking