Homebase Customer Services

@PompeyDriver @Homebase_uk Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@Homebase_uk I have had no updates for my home delivery on my order. Please can you assist me?

@BiliousOldGrunt @Homebase_uk Hi, if you can please reach out to us through the following link with the items we can look into this, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@BiliousOldGrunt @Homebase_uk Hi, if you can please reach out to us through the following link with the items we can look into this, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@Haddy51 @Homebase_uk Hi, Please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

Hi @Homebase_uk is there a way to find out who the courier is for my order? I had a text on Saturday saying it's with them but no idea who.

@BeckyWa96125119 Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@Homebase_help Good evening, after waiting two weeks for a delivery that was meant to have arrived in two days I have requested a refund. I am getting nowhere with customer services and a week later still no confirmation of cancellation and refund pending.

@polarmatrix @Homebase_uk Hi, we're sorry to hear this, we'll share with the isntore team. If you'd like to discuss further, please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@Homebase_uk @Homebase_help Sort out your Broadstairs wwx store. Poor signage and zero assistance. Couldn't even find some basic screws. I even said to the staff "I'm having trouble finding the screws". Just looked at me like, "And?" Off to B&Q I go.

🛠️ Need assistance? We're here to help! For questions or support, please click the link in our bio or message @Homebase_Help. Follow us on Instagram for home and garden inspiration @Homebase_uk 🧡 #Homebase #AllYourHomeNeeds

@CarlFisher2014 @Homebase_uk We're sorry for any disappointment caused on this occasion

@Homebase_uk you customer service and delivery company are despicable seriously never order from this company they are total rubbish

@Fragile2004 @Homebase_uk Sorry this one is discontinued however we do have a similar one in stock homebase.co.uk/animated-pengu…

@Homebase_uk any chance this will be back in stock thanks

@DrLeanneGreene1 @HouseBeautiful @Homebase_uk Hi Leanne, thank you for getting in touch. We're so sorry to hear of the issues you are facing and can see you have also emailed in. A member of the team will pick this up and be in touch with you to support further.

Just a few examples of the poor quality kitchen by @HouseBeautiful sold by @Homebase_uk @Homebase_help . This is our second kitchen as the first one had exactly the same issues. The store manager and web chat have been unhelpful. What next?

@antonylast @Homebase_uk Hello, unfortunately we would not share this information.

@Homebase_uk When is your 'Buy 1 Get 1 HALF PRICE on Indoor Paint' offer running until, please?

@antonylast @Homebase_uk Hey! All of our orders are subject to change, so we'd generally recommend buying as soon as possible so you don't miss out. 😊

@shortlew @Homebase_uk Unfortunately the store wouldnt be able to sell off the display if it is due back in stock. Its likely that as long as the stock arrives in depot when expected it could be delivered prior to Christmas.

@Homebase_uk went all the way to one of your stores as I couldn’t order something online to find out they can’t get it from another store either. Any chance you can see when SKU: 669210 will be back for home delivery at hopefully the same price?

@shortlew @Homebase_uk Hi Lewis, looking at the depot information we should receive more stock mid December, however I would recommend adding your email to be notified when back in stock for delivery. You will see a section under the product on the website to do this.

@Gag83G @Homebase_uk Unfortunately, that is the case but we are happy to check on stock levels in any stores you are able to get to

@Homebase_uk I'm after a wallpaper that seems to be going out of stock. My local store has 2 and there's 6 more in another store. Would it be possible to get the stock from that other store as well as my local one please?

@Gag83G @Homebase_uk Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@HilsleyRichard @Homebase_uk you can call our Customer Service Team on 0333 003 7084 if the phone preferred option.

@Homebase_uk received a delivery of wallpaper 12 rolls with 2 different batch numbers ???? Anyone available to help decorators start today !!!!

@HilsleyRichard @Homebase_uk We are sorry for this but we would need detials of the order to be able to look into this for you. If you can reach out to us via the link we are happy to look at how we can get this sorted for you as quickly as possible

@HilsleyRichard @Homebase_uk Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@maryam_a_ Hi, we're sorry to hear that! Please reach out to us through the following link, and we'll get back to you as soon as possible: help.homebase.co.uk/hc/en-gb/reque….

@Homebase_help hi, I'm trying to order dulux sweet embrace for click and collect but it's not working, it just won't do anything when I click the button. Help as I need it today. Thank you

@nicolajayranson @Homebase_uk @KFC_uK @arrivanortheast @GreggsOfficial Hope you had a lovely birthday Nikki! 🎂🎉

Day 3 of 3! Day 1: celebrated my birthday at work with fire training, then off to @Homebase_uk and @KFC_UK with the husband. Day 2: traveled with @arrivanortheast, grabbed @GreggsOfficial, and treated myself to a pedicure! Today’s for reading & chilling before work tomorrow 📚✨