Jessica Broadbent

I know that trams have a timetable, but it’s really frustrating when you wait at the traffic lights for the green signal, and other people just cross to the tram stop on the red light, and then the light turns green, and you walk, and the tram shuts the doors in your face.

@yarratrams Thank you!

@JessTheReader Thank you for your message Jessica. We will send the cleaning team to attend.

So sorry @yarratrams but there’s a big mess on tram 5009, up the back.

@yarratrams Thank you!

@JessTheReader Thank you, Jessica. We will pass this on to our maintenance team for investigation.

Hey @yarratrams I have such a weird report to make - on tram 205, the glass on one of the panels next to the middle door has shifted, making the gap to hold onto the pole very narrow. That’s kind of a strange thing to describe, so I took photos.

Photos attached! I hope that helps explain, and that you can get it fixed.

@yarratrams Thank you! Much appreciated!

@JessTheReader Hi Jessica, thanks for your message. We've passed your feedback r.e. the driver of Route 19 tram T2010 on to the Depot Manager. Enjoy the rest of your day!

More from me to @yarratrams, a big gold star to the driver of tram 2010 on route 19 this morning (about 10:45). At Haymarket, he checked with an elderly couple whether they wanted his tram. ‘No, thank you, the 59!’ How great of the driver to check, prepared to wait! So kind!

@yarratrams Great work, thank you!

@JessTheReader Hi Jessica, thanks for the information. We have organised for this to be rectified today. Have a good day.

Hey @yarratrams I think the speaker at stop 19 Royal Children’s Hospital (outbound) is broken, it’s just reciting tram routes and arrival times, and hasn’t stopped for the last 10 minutes. It’s a bit creepy!

Hey @yarratrams, many, many thanks to the thoughtful driver of tram 2124, who could obviously see me walking slowly with a sore back, and who waited till I was seated to leave the stop. I can’t tell you how much I appreciated that! So kind of them!

@yarratrams well done to the driver of tram 5021, delivering an unpleasant message as clearly and pleasantly as they could. No one likes it when a tram has to terminate early, but at least we could clearly hear and understand the message. Well done, driver!

@yarratrams and a gold star to the driver of tram 282! I saw you at Riversdale Junction, where you re-opened the tram doors for that couple with the pink umbrella - and they didn’t even say thank you!!! I’m saying it for them, thank you for that. It was so kind.

@yarratrams please give a gold star to the driver of tram 169! Excellent driving, and great announcements about the next stop and which side the doors will open on. Those are so helpful, especially in the rain and if you’re not a regular traveller. Loved her work!

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Hi @yarratrams! Would you please pass on my thanks to the driver of tram 2065? I was crossing the road in front of them (at the lights, it was all safe), and they re-opened the doors in case I wanted their tram. So kind!!! I wanted the other route, but I really appreciated that.

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@yarratrams Thank you! Everyone was worried when I got off the tram and very aware of him, but everyone was okay. I wanted to let you know to keep an eye on the situation in case it escalated. I appreciate you contacting the driver! Safe travels to everyone.

@JessTheReader Thank you for your message. We're currently in contact with the Route 57 Tram 179 driver regarding this. Are you and the passengers okay? Please let us know if you need any further assistance. Thank you.

Hey @yarratrams can you please ask the driver on tram 179 to keep an eye on the drunk guy up the back?

Everyone is definitely aware of him, and just keeping clear, but it was quite worrying when I was on board (I’ve just gotten off the tram). Phew! I hope it all works out okay.

He’s swearing a lot and talking about demons and threatening people. No one is saying anything to him, hopefully he gets off the tram at Errol steeet, but I think the team driver should know to keep an eye on him.