Jessica Broadbent

@yarratrams You’re the best! I’m so sorry for making this your problem, but I just couldn’t leave that without trying to tell someone. Thank you, I really appreciate your help.

@JessTheReader Thank you for letting us know, Jessica. We have informed the operations centre, and a cleaner will be sent to attend to the issue.

@yarratrams sorry to do this, but the north-bound platform at Stop 7: Queen Victoria Market has blood all over it. ‘Snap, Send, Solve’ says bodily fluids are City of Melbourne, but diverts to a phone call, which of course no one is answering at this time of night.

I’ve got a photo, which I don’t want to post here, and I’ll call City of Melbourne in the morning, but I wanted to let you know, in case there was anything you could do. Thank you!

I’ve sent the report through that service, but it’s definitely blood, not rubbish. There’s a bloody sock and bloody debris at the north end, where most trams board, and a trail of blood at the south end of the platform.

Guy just got off the tram, at Church Street, but that was about 30 stops with him scrolling with his volume up, and giving me attitude when I asked him not to. So disappointing! So unnecessary!

@yarratrams could you please make an announcement on tram 2035 about not playing music out loud? Guy sitting opposite me who is scrolling with his sound up and refused my request for him to use headphone.

@yarratrams And he just got off the tram at Church Street.

@JessTheReader What colour/type of clothing is the male passenger you are referring to wearing?

@yarratrams Sitting right behind the second doors.

@yarratrams Black T-shirt, black jacket, black ripped jeans.

@yarratrams Thanks! Pretty frustrating situation, I can understand the initial mistake, but it’s annoying not to just fix it when asked, and instead argue back with ‘it’s not even that loud’ and ‘no one else cares’.

@JessTheReader Hi Jessica, thanks for your message. We have passed on your feedback r.e. T2035 on to our Operations Centre. Thanks for letting us know.

Really incredibly rude and frustrating!

I know that trams have a timetable, but it’s really frustrating when you wait at the traffic lights for the green signal, and other people just cross to the tram stop on the red light, and then the light turns green, and you walk, and the tram shuts the doors in your face.

@yarratrams Thank you!

@JessTheReader Thank you for your message Jessica. We will send the cleaning team to attend.

So sorry @yarratrams but there’s a big mess on tram 5009, up the back.

@yarratrams Thank you!

@JessTheReader Thank you, Jessica. We will pass this on to our maintenance team for investigation.

Hey @yarratrams I have such a weird report to make - on tram 205, the glass on one of the panels next to the middle door has shifted, making the gap to hold onto the pole very narrow. That’s kind of a strange thing to describe, so I took photos.

Photos attached! I hope that helps explain, and that you can get it fixed.

@yarratrams Thank you! Much appreciated!

@JessTheReader Hi Jessica, thanks for your message. We've passed your feedback r.e. the driver of Route 19 tram T2010 on to the Depot Manager. Enjoy the rest of your day!

More from me to @yarratrams, a big gold star to the driver of tram 2010 on route 19 this morning (about 10:45). At Haymarket, he checked with an elderly couple whether they wanted his tram. ‘No, thank you, the 59!’ How great of the driver to check, prepared to wait! So kind!