Magicbricks Help

Hi John, We’re sorry to hear about your experience. Magicbricks acts solely as a facilitator for customers seeking home interior Services. Magicbricks is not a party to any agreements between the Customer and the Channel Partner and does not guarantee, control, or take responsibility for the scope, quality, timelines, or completion of the Home Interior services. Hence, we would request you to for any further queris kindly connect with the brand directly. Team, Magicbricks

@MagicbricksHelp @magicbricks Any update on the ticket? Magicbricks support team simply closes tickets without even listening to customer concerns. Claims invalid info on the ticket and closes. This is negligence and lack of transparency. #Magicbricks #HomeLoan #CashbackFraud #ConsumerRights

@magicbricks I took a home loan through MB and they promised me cashback but not paying the promised cashback even after 5 months of loan disbursement. MB agent says he did not receive the incentive or payment for it. Ticket no 2971603. Simply closing the tickets by paying 1/3.

@sarangmanar @magicbricks Hi Sir/Ma'am, Apologies for the inconvenience caused. We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you. Thanks, Team Magicbricks

@MagicbricksHelp @magicbricks I have brought a paid plan from you for sale of my unit and all contacts are basically a scam. When raised this to customer support, your people are asking to buy more premium plan from your website.

@SruthiRaju1701 @magicbricks Hi User, Thank you for sharing your details we will connect with you shortly. Team, Magicbricks

@MagicbricksHelp @magicbricks Details already shared via DM and now via email too as requested. Kindly resolve and confirm full refund at the earliest.

Paid ₹17,014 on 20 Jan 2026 for MagicBricks services. Promised services not delivered. Refund denied with incorrect claim of “completion” while package is active till 20 Apr. Deficiency in service & unfair trade practice. Seeking immediate refund. @MagicBricks @MagicbricksHelp

@SruthiRaju1701 @magicbricks Hi Mam, We have not recived your details via DM. Kindly share your details sm.help@magicbricks.com. So that we can resolve your issue. Team, Magicbricks

@MagicbricksHelp @magicbricks Details shared via DM. Request prompt resolution and full refund at the earliest. Thank you.

@shadab2005 @magicbricks Hi Sir/Ma'am, Apologies for the inconvenience caused. We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you. Thanks, Team Magicbricks

@magicbricks what kind of FRAUD are you running for sellers on your platform? First you incessantly call saying your property will not be visible without buying a plan. Then you send emails with offers on your plans and when I finally purchased a plan for Rs. 3691 I am getting

@vishi0902 @magicbricks @jagograhakjago Hi Vishal, The team is already working on your case. For any queries kindly connect with us on 01206866600. Team, Magicbrickcs

@MagicbricksHelp @magicbricks @jagograhakjago No reply from your side still under investigation????

Pathetic service by @magicbricks. 12+ days, multiple follow-ups & proof shared still no resolution.This has caused direct business loss If not resolved & refunded immediately @NCH_India @jagograhakjago #SayNoToMagicBricks #ConsumerComplaint

@AgarwalaPreeti @magicbricks Hi Sir/Ma'am, Apologies for the inconvenience caused. We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you. Thanks, Team Magicbricks

@magicbricks Hi Magicbricks team. I have recently purchased your Platinum plan paying INR 5K+. After buying the premium plan also, I did not get any support from your team. The leads that I got from my posting was all bachelors and brokers. Pathetic service overall!

Dear Sir, If you do not unsubscribe from the alerts and only deactivate your account, you will continue to receive alerts on your number. Even after deactivating your account, the alerts may still remain active. If you have already unsubscribed from the alerts, kindly share a screenshot with us so that we can validate your issue. Please note that the alerts will stop within 24 working hours after unsubscribing. Team, Magicbricks

@MagicbricksHelp @magicbricks I have already unsubscribed and deactivated my profile. Aren't you understanding that how can alerts be received on deactivated profile. Does deactivation is just a gimmick or what?

@magicbricks I am receiving constant emails, whatsapp messages and calls, despite deactivating my account. My requirement was fulfilled but despite deactivating my account, why am I receiving so many notifications?

Hi Akash, we wanted to inform you that when a user searches for properties on our platform, the system automatically captures their preferences and triggers email/call alerts featuring listings that match their requirements. If you are not actively looking to purchase a property, we kindly advise refraining from clicking on options such as "Contact Owner", "Agent/Builder", or "View Phone Number", as these actions are interpreted by the system as seekers interest. Once such activity stops, your profile will gradually be marked inactive, and the alerts will cease automatically. If you wish to unsubscribe from property alerts, please visit the link below and disable any notifications that are no longer relevant. The changes will take effect after 24 working hours: #loaded" target="_blank" rel="nofollow noopener">magicbricks.com/bricks/manageR… Additionally, we request that you unsubscribe from any recent email alerts by clicking the “Unsubscribe” link located at the bottom of those emails. Kindly take a screenshot of the confirmation message for our reference. In the event you continue to receive alerts beyond 24 working hours, we request you to share the following for further investigation: 1. A screen recording of the unsubscription process, including the date and time. 2. A screenshot of the latest email alert received after unsubscribing. Team, Magicbricks

@MagicbricksHelp @magicbricks But I have deactivated my profile then why I am getting alerts. Isn't deactivation superceeds the active profile alerts. How can a deactivated profile receive alert?

We're surprised to hear this, given our portal's extensive reach and abundant traffic. Magicbricks however does not guarantee the quality, quantity, timeliness, or conversion of leads. Various factors like buyer preferences, property completion status, quality of property listings, pricing and degree of local competition are factors affecting lead quality or quantity. Please share your contact details via DM and our team will get in touch to discuss a suitable resolution. Also you can call on 01206866600. Team, Magicbricks

Paid 6500 to sell a property in @MagicbricksHelp @magicbricks 2 weeks and 0 Reponses. Just searched for my property to see if that appears in the list. From them 100s of messages of others property If so many people are selling & buying, Y I'm not getting a single call?

Hi Sir, We regret the inconvenience caused to you, We would like to inform you that we are working on your concern against Ticket ID "2971587". We are trying to get the issue checked and resolved on a priority basis. We hereby request your patience and kind cooperation. For any further queries kindly connect with us on our IVR Number 01206866600 Team, Magicbricks

@MagicbricksHelp @magicbricks Didn’t receive a single reply or call from your side. Pathetic service! Trying to connect through every possible way but no response at all. Is this how you treat your customers now? Extremely disappointed. #CustomerService #PoorService

It’s shocking how @MagicBricks fails to resolve even a single issue despite multiple emails, complaints, and screen recordings submitted since 25/03/26. Now it’s been over 24 hours with ZERO response. This is unacceptable service. #SayNoToMagicBricks

Hi Sir, We regret the inconvenience caused to you, We would like to inform you that we are working on your concern against Ticket ID "2971587". We are trying to get the issue checked and resolved on a priority basis. We hereby request your patience and kind cooperation. Team, Magicbricks

@Ryandexy @niivinn Hi Sir, Apologies for the inconvenience caused. We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you. Thanks, Team Magicbricks

@MagicbricksHelp @niivinn Im currently not scouting for rented homes, and the number of spam calls from your team to take premium subscription to get on more options was irritable.. my contact no is anyways recieving frequent messages and mails at mail IDs. so thanks for now

bookmyshow has absorbed the online ticket sales market unanimously, most people never go at the ticket counter to get a ticket. Like wise, is nobroker the only way to find a rented house anymore? Nobody is placing ‘available for rent’ boards anymore

@doctorsab0 @magicbricks Hi Sir, Apologies for the inconvenience caused. We request you to kindly share your contact number via DM so that we can resolve your issue on priority. Please be rest assured, we are always there to help you. Thanks, Team Magicbricks

@MagicbricksHelp @magicbricks Still no resolution

@magicbricks, in order to show more leads you are allowing the seller to show interest as a buyer.. why on earth would I buy my own property

Hi Mam, Apologies for the inconvenience caused to you. As discussed, we would like to inform you that if you search for your own property and show interest in it, the responses will be generated. This is the reason you have received your own responses. However, we regret that you have had a negative experience on our portal. We will share your feedback with our team regarding the sales executive, and we have taken strict action against her. We assure you that this will not be repeated. Kindly accept our sincere apology. To access contact details of property seekers using your available credit points, please follow the steps below: For Web Browser Users:- Step 1: Log in to your Magicbricks account. Step 2: Go to 'My Dashboard' and click on 'View Responses'. > If you have multiple properties, select the preferred listing from the "V" drop-down next to the address. Step 3: Click on "Connect Now" under the section 'Buyers looking for a property like yours'. For Mobile Application Users:- Step 1: Log in to your Magicbricks account. Step 2: Click on 'Go to Dashboard'. > If you have multiple properties, select the property you want to view matching leads for by clicking on "View All" in the Dashboard. Step 3: Click on "Connect Now" under the section 'Active Buyers/Tenants in Your Locality'. Please note that Active tenants and buyers are potential property seekers looking for properties similar to yours in your area, even if they have not explicitly shown interest in your specific listing. The data in the "Active Buyers/Tenants in Your Area" section is based on property searches conducted by individuals within a particular price range in your locality. Team Magicbricks

@MagicbricksHelp @jagograhakjago I was not angry till now i was not abusive and very much polite but now if @MagicbricksHelp you will not take action against this customer executive i will go to consumer court how dare she speak to me like this

@MagicbricksHelp you are even bigger fraud and scammer than No broker . I took a plan where i can contact leads directly for my property . As you mentioned people are interested for my property andi can buy the advance package of rs 3000 to contact them directly eg below number

Hi Ma’am, We would like to inform you that if you search for your own property and show interest in it, the responses may be generated from your end. This is the reason you have received your own responses. Additionally, the responses to a property are the result of tenants/buyers searching for a property with specified requirements in a specific area, and when their search criteria match the property, they share an interest request with the owners. We do not generate responses manually, so it is entirely up to users whether or not to respond to your property. Team Magicbricks

@MagicbricksHelp @jagograhakjago