Microsoft Support

@timcatchim Hi again. Since we have not heard back from you within the allotted time, we’ll be temporarily closing this case. If you are still experiencing the issue or need further assistance, please don’t hesitate to reach out. We will be happy to help. ^JRP

@MicrosoftHelps I ws locked out of my laptop, then had to use passkey, but when signed in to bitlocker to get passkey, I get a blinking screen in the aka.ms/myrecoverykey please advise.

@krishna4147 Hello again, Krishna. We’re just following up to check whether you still need assistance with cancelling your subscription. If you do, please feel free to send us a direct message with any additional details, and we’ll be happy to help. Thank you for choosing Microsoft. ~EB twitter.com/messages/compo…

@MicrosoftHelps need help to cancel a trial invoice which converted in paid and we seen after 2 weeks time, this is very urgent please contact back

@Raztavi Hi again! We’re just following up to see if you still need help with the File Explorer issue on Windows 11 when renaming files. When you’re ready, please feel free to send us a direct message, so we can continue assisting you. We’ll be here to help. ~EB twitter.com/messages/compo…

I swear to God that I will put my work pc in a tub of water and throw in a taser because what do you mean FILE EXPLORER KEEPS CRASHING BECAUSE IM RENAMING A FILE!? WHY WINDOWS 11. WHY?!

Hello there. How are you? We hope this message finds you well. Just a quick follow-up to check if you still need assistance regarding you’re your Windows device's black screen after waking from sleep mode. Please feel free to send us direct message if you do. We will do our best to help you. ~JMG

@MicrosoftHelps my HP laptop often starts up with a black screen (that remains until I power off) after being in sleep mode what could causing this problem?

@stealth565 Hello there. We understand that your friend's PC has a TPM 2.0 and it's causing problems. To avoid character limitations, please check your DM for our response. ~DKP twitter.com/messages/compo…

I have a problem and im not a pc tech guy my friends pc has a tpm 2.0 error and it causes alot of problems and she can't figure out what's wrong. Anyone thats willing to help please reply in the comments I dont want her to have to get a whole new pc

@apy_fiz Hi there. Your tweet caught our attention. It appears that your account has been blocked. Allow us to assist you by sending us a direct message (DM) to maximize our character usage, and assist you further. We will be here. ^JRP twitter.com/messages/compo…

@MicrosoftHelps Please help. @MicrosoftHelps

If you use multiple displays with your PC, this shortcut to move apps between them is a slam dunk 🏀

@astrosteve Hi again. We have not heard back from you, and wanted to check if you still have concerns installing Windows 11. If so, kindly send us a direct message (DM) to maximize our character usage and assist you further. We will be here. ^JRP twitter.com/messages/compo…

Oh neat, maybe I won't be reinstalling Windows 11 because the USB creation tool keeps failing with an unknown error. It's hard to troubleshoot the issue when the error is basically "I have no idea what went wrong."

@COOCHIECOWGIRL Hi, Kiska. We sent you a direct message for us to assist you regarding on your concern and able to maximize the character usage. Please check your inbox. DP

thinking about how I spent 400$ reviving my old pc so I could use windows exclusive program with it and when I went to update my drivers amd got it stuck in a bsod loop....

@burnermacccc Hi there! Your tweet caught our attention. We've sent you a direct message (DM) regarding your concern. Please check your inbox, and let's continue our conversation there to maximize our character usage. We will be waiting for your response. ^JRP twitter.com/messages/compo…

@MicrosoftHelps I keep “adding” my device info for service to register and it will confirm but never pop up in my devices.

@drewsnx Hi again, Drew! We hope you’re doing well. We haven’t heard back from you and just wanted to check if you still have a question about Windows shortcuts. If you do please send us a DM to maximize character usage. -RM twitter.com/messages/compo…

@MicrosoftHelps Hey @MicrosoftHelps! Speaking of @Windows shortcuts.. why does "Win key​​​​​​​ + Tab" show desktop previews/selection on ALL screens? Alt-Tab doesn't do that. And I thought anything about window selection is meant to follow the "Show taskbar on all displays" setting.

Pssst. The shortcut for screenshots ⬇️

@LloydMukx Hi. We sent you a direct message for us to assist you better regarding on your concern and able to maximize the character usage. Please check your inbox. DP

Is there anyone facing problems yekuti if you update your Windows 11 inobva yauraya ma drivers???

@stupidchungus69 Hello, Kiernan! Your post regarding your company accounts that are unable to sign in to Outlook caught our attention. If you need help with this, please send us a DM, so we can assist you further, and to maximize the character limitation. Looking forward to your message. ~KS twitter.com/messages/compo…

@MicrosoftHelps I have not been able to login to outlook in two days. my whole company has been unable to login. What is going on?? Why is this not being addressed?

Olá novamente! Estamos apenas a fazer o acompanhamento para ver se ainda precisa de ajuda. Quando tiver um momento, envie-nos uma mensagem privada com mais detalhes sobre a sua preocupação, e teremos todo o gosto em ajudar o melhor que pudermos. Estaremos aqui quando estiveres pronta.~EB

@MicrosoftBr Como vocês tem a capacidade de quebrar o próprio troubleshooting de rede nativo da sua própria OS???? Larga essa bosta de IA e vai arrumar sua casa bicho....

@akash_k07 Hello, Akash! Your post regarding your locked Microsoft account caught our attention. We know how important this is to you, allow us to help. Please send us a DM, so we can maximize the character limitation. Looking forward to your message. -RS twitter.com/messages/compo…

When I try to request the code on my phone via Text message,, I get an error about this method is not working. I'm trying since many hours but there's no positive sign I'm locked out of my Microsoft account. Can you please help? Will be very thankful. @Microsoft @MicrosoftHelps

@Microsoft @MicrosoftHelps I'm trying to sign in into my Microsoft account and I'm being asked to approve the request via Authenticator. However, I've formatted my phone and therefore, lost access to the Microsoft Authenticator. I'm trying to recover my account but...

Hi there, Christian! We saw your post about the issue you’re experiencing being unable to access your Microsoft account, getting redirected between chat and phone support, and the page getting stuck after completing the CAPTCHA. This definitely caught our attention, and we’d really like to help. To avoid character limitations and better assist you, please send us a direct message. We’ll be waiting and ready to support you. ~EB

@MicrosoftHelps hi. i can’t get into my Microsoft Account. and i can’t get to chat because i need to be signed in for that. and i called the 800 number and it told me to chat. it gets stuck on the screen once i’ve solved the captcha. connect me with a human being.

@ethann_naidoo Hello. We understand you needed help with regaining access to your account, and we have sent you a DM. Please check your inbox for our initial reply. Let us continue our discussion there to maximize character usage. We will wait for you. ~ SR twitter.com/messages/compo…

@MicrosoftHelps still waiting for yall to help me to recover my account

@matheus08morais Olá, Matheus. Espero que estejas muito bem. Estamos apenas a verificar se ainda precisa de ajuda com a sua preocupação. Se sim, não hesite em enviar-nos uma mensagem. Teremos todo o gosto em ajudar. Fica seguro e que tenhas um ótimo dia pela frente! DP twitter.com/messages/compo…

@SamsungBrasil @MicrosoftBr quase uma semana sem usar meu galaxy book 4, por conta dessa última atualização. Até agora só vejo gente reclamando e nenhuma solução, ajudem aí

Thanks for sharing that update. We’re really sorry to hear this knowing the issue was caused by a USB hub and that it also damaged your ROG Ally is definitely concerning. We recommend reaching out directly to the device manufacturer or authorized support for further assistance. ~EB

@MicrosoftHelps It was chinese usb hub and it also killed my rog ally :<

Im cursed my keyboard killed itself now windows says uhh idk man usb device not recognized

@venti_later Hello again. We’re following up regarding your keyboard concern. We previously invited you to DM but haven’t received a response. If you’d like further assistance, please reach out anytime. Thank you for contacting Microsoft Support. ~ SR twitter.com/messages/compo…

i genuinely can't tell if my keyboard has gone on strike or if it's windows. recently my s key had started longpressing for no reason and now my backspace key randomly stops working but returns to form once i tab out of an application and come back to it again. s key is... fine?