Orange Health Labs

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@rohit_yadav80 assured that your feedback has been taken seriously and shared with the concerned team to improve our communication and service experience going forward. Thank you for your patience and understanding. Warm regards, Team Orange Health (2/2)

@rohit_yadav80 Hi, We sincerely apologize for the inconvenience caused and for the lack of timely updates regarding your concern. We understand how frustrating it must have been to follow up without a clear resolution timeline. This is not the experience we aim to provide. Please be (1/2)

@OrangeHealth_ pathetic lab with no eta provided. I am following up with your customer care team since morning and they have no clue by when they can provide the resolution.

@ayanc97 @MoHFW_INDIA have any further concerns or need assistance, please feel free to reach out to us. Warm regards, Team Orange Health (3/3)

@ayanc97 @MoHFW_INDIA shared with you after all necessary checks and validation. We regret the earlier experience and the lack of clarity in communication. This is not the experience we aim to provide, and your feedback has been taken seriously to ensure better service going forward. If you (2/3)

@OrangeHealth_ what kind of scam is this? I paid 6.5 k for tests I get notifications of tests results. 1. But when I go there, in index there are 9 reports listed, but the actual content only has 4 reports. 2. 2 reports in index showing as recollection required

@freshlimepapi details and assist you in resolving the issue at the earliest. (2/2)

@freshlimepapi As we are unable to retrieve the customer details with the provided name, we kindly request you to reach out to us via chat at 9008111144 or email us at voc@orangehealth.in, using the unique request ID or the registered mobile number. This will enable us to locate your (1/2)

hey @OrangeHealth_! did a full-body checkup covering several parameters. Lipase and Amylase came high - 3x normal. Panicked, went to the doctor, was asked to repeat the 2 tests at a reputed lab - went to Agilus and got a completely different picture. Care to explain what's up?

Every health journey begins with a small step: eating better, moving more, doing what feels right. But clarity comes when you understand your health through science. This #WorldHealthDay back your efforts with science. Orange Health Labs We stand with science. We stand with you.

@bagrodiaprathik details and assist you in resolving the issue at the earliest. (2/2)

@bagrodiaprathik As we are unable to retrieve the customer details with the provided name, we kindly request you to reach out to us via chat at 9008111144 or email us at voc@orangehealth.in, using the unique request ID or the registered mobile number. This will enable us to locate your (1/2)

@OrangeHealth_ my test reports are delayed. Chat support is not helpful. Can you please check this?

@ayanc97 @MoHFW_INDIA understanding. (3/3)

@ayanc97 @MoHFW_INDIA not intentional. Your feedback has been taken seriously, and the matter has been addressed with the concerned teams to prevent such occurrences in the future. We are committed to ensuring accurate report updates and a seamless experience. Thank you for your patience and (2/3)

@ujwalbangalore us. (3/3)

@ujwalbangalore you. Please be assured that your feedback has been noted and will be shared with the concerned team for improvement and necessary training. We are committed to providing accurate and efficient support, and we will ensure a better experience in your future interactions with (2/3)

@OrangeHealth_ Please train your support executive with proper understanding of products and offering, they should understand what customers are asking ? Basic knowledge is missing, wasting customer time and effort

@deepakstephen80 teams for necessary improvements. Thank you for your understanding, and we hope to serve you better in the future. Warm regards, Team Orange Health Labs (3/3)

@deepakstephen80 PPBS, and we’re sorry for not meeting your expectations. Please be assured that we are actively working to improve slot availability and customer support responsiveness. We also confirm that our services are operational, and your feedback has been shared with the concerned (2/3)

@OrangeHealth_ there are no slots available for timely collection of tests like PPBS. If a query is raised, there is none to attend. There is no action on feedback. If you are winding up operations in Bangalore, atleast have the decency of communicating it! #BLR5542055