PayPal MTS

@Anelor_Linke You are welcome ^SL

@PayPal_MTS thank you MTS Germany!

@lawik Hello Lars, automation is possible by for many things, usually in the form of Batch Calls but highly depending on what you wish to achieve. I recommend reaching out to us via ticket or forum where you can explain your goals in detail. ^SL

Does anyone know if @paypaldev offers APIs for listing things I've paid for and pulling the data so I can automate receipts? I'm a small business owner and I just want to automate this for the company card. Scrolling around the dev pages gave me nothing. #automation

@z25marketing Hi there, a pending payment can be many things. Pls check on paypal.com in the activity log, if there is none than it was only an attempt. Your shop should remember this via PayID or EC-Token instead of a transaction ID. ^SL

@Chomskyter Hello Chomskyter, I am sorry to hear that. What is the ticket number you created on the MTS portal for that topic as we have no out of SLA tickets right now, there should have been an answer to your question. SL

@swapnilkasera @AskPayPal @paypaldev Hello Swapnil, It might be best to create an MTS ticket (paypal.com/mts) so that an engineer can take a look at your API calls and both involved accounts. That being said, your page currently does not allow for transactions as you are hosting your JS via HTTP. ^SL

@olegtim Hello Oleg, we are sorry to hear that you had to wait for that long before you received a reply. We are working on all tickets as fast as we can but some delays are sadly unavoidable sometimes. With regard to your request itself, please see our FAQ fo... paypal.response.lithium.com/portal/convers…

@PayPal_MTS How long does it take to get a response to a critical ticket, it's been 36 hours? Case #06582026

@MattEwens_MeLT Hi Matt, You mentioned that the reader is not working in your location as well as the post office. That sounds like an internet connection issue on your phone or are you referring to a paring related issue? Best would be to reach out to the CS in the UK 0800358 9448 ^SL

@PayPal_MTS Hello - is there an issue? Our card reader isn't working, as well as the post office down the road - we are in Yelverton, Devon. UK - PL20 6DS. Thanks

@polevaultweb Hello Iain, there was a spike on the 26th which caused IPN thereafter to arrive with a slight delay but around the 30th the backlog was cleared up. ^SL

@PayPal_MTS are there any issues with the IPN for Express Checkout? Seeing delays of over an hour for IPN messages for recurring profile created.

@Alohapoppy51 Hi Poppy, the MTS is a free of charge service that we provide to all merchants. How can we help you? You can submit a ticket here paypal.com/mts if it is a longer and more complex issue as Twitter is more a tool for a sweet short answer. ^SL

It has become SO expensive to use @PayPal_MTS now 😱😱😱😨 Please someone find us another solution !

@vinixdotcom Hi Vinix, sure thing. ^SL

@PayPal_MTS please let me know for any fix, advice or comments on this from the tech team. Cheers, Fil.

@PayPal_MTS can you please confirm non ordinary slow responses on the svcs endpoint from the second half of july? It takes more than 50 seconds fr us to get a response from the adaptive endpoint, both for Pay and Preapproval operation. Thx.

@vinixdotcom Hi Vinix, our thanks for the report, when I saw your ticket reply to that last week, I forwarded the information to the product team as there is no reason for such a delay no matter the API in use. ^SL

@PayPal_MTS through SOAP we have a 49-51 seconds response (with no errors at all), with cURL we have this in 2 seconds. I think you should give an advice to all merchants that have integrations with adaptive payments based on SOAP.

@rauljimenez Hi Lilin, My thanks for the ticket number, I have asked a spanish speaker to reopen the ticket and reply to you. Our apologies if the previous engineer could not resolve the issue with you. ^SL

@PayPal_MTS ¿es posible que alguien con conocimientos técnicos mire un caso que tenemos abierto desde hace 15 días? El asesor que nos habéis asignado sólo hace que contestar cosas sin sentido.

@Dunnymeister Hi Dunnymeister, actually the ticket was picked up despite the outreach on twitter. ^SL

@PayPal_MTS Why do I need to poke you on Twitter each time I make a support request to get a response?

.@PayPal_MTS Once again I've opened a ticket and have not received a response within the 24 hour window. Could I please get someone to look at support case #06264544.

@vinixdotcom Hi Vinix SN, Lets keep this communication going via the Ticket you created, also please have a great weekend. ^SL

@PayPal_MTS Hi, thank you for reply, the ticket is opened from 2 days (06240861). Calling the svcs endpoint, we don't get any response and when we land on paypal we get this: Uncaught TypeError: PAYPAL.AP.Subflow is not a constructor at checkout.js:11 (anonymous) @ checkout.js:11

@PayPal_MTS the adaptive payments flow seems to be corrupted. In the call for adaptive payments (both chained and preapprovals), we get an "Uncaught TypeError: PAYPAL.AP.Subflow is not a constructor at checkout.js:11 (anonymous) @ checkout.js:11" error.

@liberapay Hello Liberapay, We would need more information for that, a ticket to us might be best to share your account ID which is not something one does via Twitter. The first step is to ensure you have requested and been given access to MassPay via the customer support. ^SL

@PayPal_MTS Hello, When we try to access paypal.com/mr/cgi-bin/web… in order to activate the MassPay feature we see a generic error message, can you help us figure out what the actual problem is and how to fix it?

@CentralVallyMed Hello There, there was a temporary issue with IPN postbacks getting answered by us with an HTTP 400 in some occasions but that was resolved yesterday. You can request all missed IPN via paypal.com/cgi-bin/webscr… ^SL

@PayPal_MTS we are having issues with our IPN notifications and I haven't changed anything. Called to get help and the phone techs have no clue and are not helpful. Please help!

@mulderrick Hello Everyone, there was an error affecting a small number of IPNs that returned a HTTP 400 upon a postback as well as unusual characters was resolved, unfortunately it took longer than usual for which we are very sorry. ^SL

@theLEAD82 @cannontrodder @PayPal_MTS Since yesterday 15th of July starting at 12:35 hours (CET) no issues have appeared anymore. Fixed?